Search Hotels Near Bandaranaike Memorial International Conference Hall, Colombo

"I found the room and facilities to be excellent, and the check-in process was smooth and efficient. Unfortunately, my experience at breakfast did not meet the same standard. Upon arrival, I advised both the front desk and the waitress that I had a limited timeframe of 45 minutes, as I had a driver scheduled within the hour. I was assured that ordering à la carte would be suitable. While the bread was served promptly, there was then a significant delay with the remainder of the meal. After waiting approximately 20 minutes, I advised staff that I was happy for everything to be brought out at once. A further delay followed, and it was only after raising the matter with the manager that the meal arrived around 5 minutes later. This left me having to rush through breakfast, while my driver was kept waiting. I was informed that the delay was due to a high volume of room service orders, which is understandable. However, this should have been communicated upfront so I could have opted for the buffet instead and managed my time accordingly. Given that breakfast service is a standard offering, I would expect better coordination and communication—particularly outside of peak periods. Based on this experience, I would be concerned about service levels during busier times."

"Clean room, helpful staff. Breakfast options could be better"

"Nice, quiet, and convenient location in heart of Colombo. A property in its own category. Friendly staff."

"Breakfast was not good and staff was not trained well. Also guests need to learn table manners !!!"

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They are truly some of the best staff in the world.😍😍"

"Amazing staff especially. Made my stay so incredible."

"Perfect "

"We stayed one night and had dinner and breakfast in the courtyard which was lovely. The staff were very attentive and the room was beautiful with a plate of fresh fruit upon arrival which was very welcome. "

"very relax"