Interior
Cek ketersediaan

Ulasan untuk Resorts World Awana

4.5 out of 5
Resorts World Awana
Km13, Genting Highlands, Genting Highlands, Pahang

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 153 dari 851 ulasan" "
Penilaian 8 - Bagus. 342 dari 851 ulasan" "
Penilaian 6 - Cukup Baik. 228 dari 851 ulasan" "
Penilaian 4 - Buruk. 74 dari 851 ulasan" "
Penilaian 2 - Sangat Buruk. 54 dari 851 ulasan" "

7,0/10

Kebersihan

7,0/10

Staf & layanan

6,8/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

TOMMY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
SANGAT MENYENANGKAN DGN HOTEL YG BERSIH, DAN KAMAR BESAR DGN RANJANGPUN BESAR2
Menginap 2 malam pada bulan Juni 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
menginap disini memuaskan
Menginap 2 malam pada bulan Juni 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Satisfaction
I came with my family for 2 nights. It's a pleasant place. Room was big enough for a family. Many variations of breakfast menu, also delicious. Shuttle bus were always ready to transport us to/from Genting Resort.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Asprianto, Jakarta

Tidak Disukai: Kondisi & fasilitas properti
Average
Very old room with moldy air. Ok location, with hourly free shuttle to First World.

8/10 Bagus

irene, jakarta

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
oldiest hotel
Hotel bersih, makanan breakfast prasmanan namun merupakan hotel lama.

10/10 Sangat Bagus

susy, indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bagus harga tidak mahal
saya tgl 13 november menginap di Awana Hotel Genting, saya sangat puas sekali kamar nya besar,tidak bau,waktu malam A/C nya bocor saya lapor langsung di pindah kamar dan di ganti dengan kamar yg lebih besar,dan tiap 1jam ada shuttle bus nya ke genting highland dan ke genting sky way udara nya segar dan tenang tidak bising,kalau ke genting lagi saya akan menginap di Awana lagi

6/10 Cukup Baik

Abidin, denpasar

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
hotel bagus dan ada Golf dan caddy
gratis shuttle bus yang disediakan dari hotel ke genting first world hotel kira2 25menit.dan ada mini market di samping hotel.

4/10 Buruk

deisy, surabaya

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel sudah tua
Hotel sudah tua, kamar lumayan saja, air panas tidak bekerja

6/10 Cukup Baik

mh, h

Disukai: Staf & layanan
Good
Provide reliable shuttle bus, gardens are not fully maintance

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

food
The food ia not so good

10/10 Sangat Bagus

Evelyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay. Loved the bed and pillows
We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO on the half hour (no service at 7.30pm). The bus is small and it is first come first served. No room for big luggage. Grab cost us 20RM with luggage so we were happy. Soem say you can walk from the GPO to the hotel but I would not recommend it. The traffic is horrendous and the hills are very steep. You get one free cable car ticket per room - not per person. There are shops and restaurants at the GPO but there are so many more at the top of the mountain but the cost is higher. The restaurants in the Awana hotel are good. The Awana Bio Park is not fully open yet as it is undergoing major renovation. Hopefully the Biopark will be fully operational by early 2025. It should be amazing when fully open. Meantime you can take a nature walk with Pat and/or Eddie for 20RM per person at 9am each day. Two hour walk.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team

8/10 Bagus

Chuan Thiam

Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

Lili

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and warm service
There was nice and warm welcome from awana staff. Very good service. Me and my child feel comfortable and safe. Many event in this hotel from morning until night for any ages. The big size bed enough for us. This hotel is near outlet and food place.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Social Care Team pada tanggal 19 Jul 2023
Dear Lili,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWA Social Care Team

10/10 Sangat Bagus

jian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
친절한 직원분들과 깔끔한 숙소~훌륭한 음식~모든게 만족스러웠습니다~다음에 또 가고 싶어요
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Social Care Team pada tanggal 19 Jul 2023
Dear Jian,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWA Social Care Team

6/10 Cukup Baik

Michelle

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Expensive. But the room quality is not there
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Social Care Team pada tanggal 19 Jul 2023
Dear Michelle,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWA Social Care Team

10/10 Sangat Bagus

Nio

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Social Care Team pada tanggal 19 Jul 2023
Dear Nio,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWA Social Care Team

2/10 Sangat Buruk

Peter

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable
Menginap 1 malam pada bulan April 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team

8/10 Bagus

KIM FONG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
We had a good stay at Awana. The environment is cleaned. We booked 2 rooms for 3Nights. However, one of our balcony's door's is not able to lock securely. The free shuttle bus frequency of 1 hour interval is too long.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

MING YU

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy for stay for night
Good and clean room for stay for one night, shutter provide from hotel to cable car terminal and outlet mall is good and efficient, but if can increase frequency of shuttle and required to ensure for hotel customer take a ride is better.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

8/10 Bagus

Ali

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

Mohd Zulfikre

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not worth the money
For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team

2/10 Sangat Buruk

Andrea Tsu Tsu

Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

8/10 Bagus

MOHD SHAHRIN BIN

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

8/10 Bagus

Alvin

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Good place for a few nights
Comfortable beds and good shower, but overall the public areas and hallways looked dated. Also there was a rediculously loud pool party till midnight.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team

8/10 Bagus

Jesslin

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

8/10 Bagus

Abhijeet, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan
Staff & Service should be better
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team

8/10 Bagus

Kate

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel room is clean and spacious but pillow is too slow; personal view. Enjoyed the cool air, may consider Awana again when next visit Genting.
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team

6/10 Cukup Baik

Devaprasad

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Weather was a pleasant surprise.
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

8/10 Bagus

Fumito

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Spacious & clean room. Transport to Outlet is available. But frequency & capacity of transport bus was limited. Ordered Aglio Olio pasta at the restaurant located in opposition of reception. It was too spicy. Nevertheless, overall evaluation was good. V
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

rabhi

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

ALAN

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
The property has been upgraded and the food and service is excellent. Keep it up!!
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

6/10 Cukup Baik

Jenny

Bepergian dalam rombongan
Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Poor Maintenance
The hotel is spacious. Can feel the fresh air. I think due to pandemic period, there’s plenty of upgrade and improvement needed for the hotel. In the room, the soap dispensers were rusty. The kettle was also rusty and I have it changed. The wardrobe is giving way. I stayed on the 22nd floor with a balcony. The room has many many small insects and flying ants.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are committed to addressing the issues you raised and implementing necessary improvements to ensure a better guest experience in the future. Your comments will be shared with our team to learn from and make the necessary changes.Thank you for bringing this to our attention, and we appreciate your understanding.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

NAZIMA BINTE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

8/10 Bagus

Senen

Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team

8/10 Bagus

mandee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room size is good with 2 queens bed nice for 4pax reasonable price. Room is bright and clean. I like the new look of Awana, gym is equipped with technogym and have a yoga room with mirror. Restaurant ambient is nice, facing pool wt live band. Food is good. Weekend roast not bad. Happy hour is a good deal! Used to get check out gift (flower/plant) is lovely! But not this trip. cons: mosquitoes at lobby waiting area. construction noise
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

6/10 Cukup Baik

Yen Ting

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The housekeeping of the room not properly done, lots of ants on the table and when asked for makeup room they only made the bed but not clean up the room. The variety of the breakfast limited, which is not worth the money
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are committed to addressing the issues you raised and implementing necessary improvements to ensure a better guest experience in the future. Your comments will be shared with our team to learn from and make the necessary changes.Thank you for bringing this to our attention, and we appreciate your understanding.Socially Yours,RWG Social Care Team

2/10 Sangat Buruk

Eileen

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor experience at Awana
Room wasn’t ready till after 5.30pm n had issues with no heated shower. Was promised 25th floor by Assistant front desk Manager Ms Kay but was given 19th floor instead. There’s only 1 free mini shuttle bus to outlet mall which runs every hour but all guests needed transfer which made the wait unbearable. Hotel does not provide bag storage service after checking out of hotel which is frustrating when u needed to get something at the mall quickly before leaving the hotel totally which is really unacceptable.
Menginap 3 malam pada bulan November 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are committed to addressing the issues you raised and implementing necessary improvements to ensure a better guest experience in the future. Your comments will be shared with our team to learn from and make the necessary changes.Thank you for bringing this to our attention, and we appreciate your understanding.Socially Yours,RWG Social Care Team

8/10 Bagus

kai see

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good with the low season price at RM205. The hotel room was newly renovated with greenery view but the public toilet at the lobby was very old and no water supply. Very poor maintenance car park, no lift access to the hotel lobby, feeling unsafe. Bad facilities if you pay at normal room price where might charge at least RM300 - 400/night. Two dining restaurants at the hotel but a slightly expensive with the portion (Awana garden hotpot restaurant) but the view and environment were good.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are committed to addressing the issues you raised and implementing necessary improvements to ensure a better guest experience in the future. Your comments will be shared with our team to learn from and make the necessary changes.Thank you for bringing this to our attention, and we appreciate your understanding.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

VEERA KUMAR RAMAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

mohd hakem

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Social Care Team pada tanggal 23 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team

10/10 Sangat Bagus

Suhailan

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Social Care Team pada tanggal 19 Okt 2022
Dear Suhailan,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWA Social Care Team

10/10 Sangat Bagus

KISHORE

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Hotel awana to highlands bus is small and cant accommodate if many people around. Its a drawback. Less frequent service and lesser capacity vehicle
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Social Care Team pada tanggal 19 Okt 2022
Dear Kishore,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWA Social Care Team

10/10 Sangat Bagus

Harpreet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay
Menginap 1 malam pada bulan September 2022
Tanggapan dari Social Care Team pada tanggal 19 Okt 2022
Dear Harpreet,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWA Social Care Team

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not clean and noisy
My room was dirty. There were several hairs on the bed and in the bathroom. There were some construction sites, so it was noisy and not comfortable.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Social Care Team pada tanggal 19 Okt 2022
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWA Social Care Team

10/10 Sangat Bagus

Ellina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Old hotel but have refurbish the amenities and furnitures since then so it is now really aesthetically pleasing. I love that they have the shuttle services to GPO/cable cars. Soo much love for this.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Social Care Team pada tanggal 23 Agu 2022
Dear Ellina,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWA Social Care Team