Disney's Maingate West hotel guide. Omni hotel in Disney's Maingate West, Orlando

"I loved everything about it so much to do"

"Super disappointed. We arrived, checked in, and walked into an older, outdated room that had a smell and wasn’t clean at all—the bathroom and living room were both dirty. I did complain, but it wasn’t really made right. They moved us to a different unit, which was definitely cleaner and remodeled, but we lost the oven and stove… so all the groceries we bought went to waste. My parents had a timeshare here at Westgate years ago, and I’ve always had good experiences—this is the first time I’ve ever not liked it. Just really disappointing overall. "

"Great place - stayed here a bunch of times, but they do not have a spa."

"Clean room"

"Beware, this place is a time share. Within the first 15 minutes (before I was even able to complete check in) I was “invited” to attend a 90 minute session on 3 separate occasions. As someone who paid for this hotel, this was very frustrating. And since we drove, there was no way to avoid talking to the “concierge” (code for time share salesman) because that is how you get your car validated. Other than the rude, pushy, condescending staff, the property is very nice."

"The staff was awesome! I rented 4 rooms. There were roaches crawling in 2 of the rooms and the jacuzzi was out of order. Other than that, the staff was excellent. "

"This hotel meets the needs when it comes to budget traveling and organization. They have an amazing breakfast, close access to major parks and Disney Springs, and the amenities that are open until 10:00 like the pool and gym. Overall this was a great experience. "

"Absolutely perfect in every way. Location, cleanliness, and great staff."

"Yes, fabulous "