Search Hotels Near Mariners Temple Baptist Church, New York

"I really wanted to give this hotel a higher review because the room was nice and the location was stellar. However, the staff and their policies were so frustrating to deal with, I had to lower my score. The evening and night staff were cool, but the daytime staff were rude and made the trip pretty miserable. Simple request like later room cleaning, swapping out dirty towels for clean ones, lowering the temp on the thermostat, etc. were met with a hostile attitude and a refusal. We came from the west coast so when housekeeping came pounding on our door the first morning at 9:30, it felt like 6:30 am to us. I politely declined a cleaning that first day and was then told (rudely) by the front desk that our request for later cleaning times were denied. We ended up not having our room cleaned for the entire week we stayed there. The room was crazy hot and stuffy and was pumping heat so we tried to turn it down via the thermostat (something that most all hotels allow guests to do). Well, their thermostats require a code. We called down to the front desk and asked for a code. They said they couldn't give it to us but that someone would come and make the temperature change for us. That never happened. We ended up avoiding the front desk staff like the plague during our stay because every interaction was so infuriating. The evening staff were nice and gave good restaurant suggestions, etc but they would defer us to the day staff for most other things, unfortunately. "

"Clean room nice staff "

"Staff were nice. Room was clean and cozy. Luggage storage was quick and easy."

"Very small rooms as described - works for one or a couple, tougher to 2 friends. Vibe is fun, staff is great, roof deck is fantastic, & subway access is easy."

"Rooms are nice but small and cramped a bit. Not really an issue but surprising"

"Phenom as always"

"Lovely hotel. Good location"

"Couldn’t fault it at all. Great location and bonus rooftop space. Would recommend as a base to see around the city easily."

"We love it"