Hotel dekat Gereja San Francisco de Borja

"The check-in process was not excellent. We arrived at 4:30PM and our room was not ready. We had to wait for the staff to find an available room, which was not our first choice. However, later the hotel offered to move us to another room, which we did not make because it was inconvenient. The manager improved our stay by giving us free breakfast which was excellent. The hotel is in an excellent location, close to restaurants, museums and shopping. We would return"

"I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly ."

"Quarto Excelente ! Custo , localização , próximo de metrô. Vale a pena ! "

"It’s a beautiful hotel in the heart of chueca. Quick walk to all areas of interest. The staff is lovely. The breakfast is lovely. I got to the hotel very early in the morning and they allowed me an early check in. Considering I was up all night on a flight that meant the world to me. My only critique is that our original room was extremely small and had no windows to outside. We ended up paying more than a $100 per night to get a bigger room with a balcony with a street view. Also the...

"I appreciated the Nespresso coffee in my room — it was so convenient! The location was perfect; the hotel has old charm and is modern too! I was on the 2nd floor, and it was so quiet. The AC was comfortable and easy to adjust. Thank you for making my first experience in Madrid filled with great memories!"

"Es un gran hotel !! En todos los aspectos, comida, ubicación, instalaciones y personal !!!"

"amazing!"

"Perfect stay. I would stay there again."

"All good"

"Extremely well located, staff was very helpful. Highly recommended for stays in Madrid center."

"Each room is uniquely decorated, hotel is quiet. The location is close to the metro and busses. Very warm and helpful staff."

"Needs dusting the rooms with my allergy’s terrible Every thing else amazing"

"Loved the location and staff were very helpful"

"Great location, great suite with fridge, washing machine, kitchen"

"The staff was so helpful, they went out of their way to help us."

"It was a great hotel, we would absolutely book again. the Housekeeping personal was great as well very helpful room had great AC .!"

"Location"

"The AM reception looked strict, tired and even the Reception manager was neither genuinely friendly nor being helpful. Except the old lady, the rest of housekeeping staffs we encountered hardly smiled and did not even reply the simple greetings (like hello or good morning). We took a taxi in the morning ... the hotel staff just dropped the 6+ big luggage to the taxi driver (when none of us was there yet to attend our luggage); he didn’t help carry any of them to the car and luckily they’re not...