Search Hotels Near Gerrards Lookout, Balmoral Ridge

"Only thing I would suggest, is a height clearance given for the carport. We are 1.8m and just fit. There was no where to park, next to our cabin if we were higher, or had the roof rack on. This is an amazing place as all the pictures depict."

"Rooms slightly dated and air conditioning had trouble cooling room"

"Really nice spacious room Very nice area close to everything "

"Rooms clean Parking availability no problems Very small pool Only saw staff member at check in Rooms a little tired"

"The room was clean & bed comfy. "

"Pool was clean and large enough. Nice view from the balcony, Spacious room in the appartment"

"Yes. Amenities and location to everything. Amazing apartments recommend to anyone wanting 5 star accomodation with location"

"I had a mixed stay. The good? The staff are lovely overall. The property & gardens are beautiful. Breakfast was delicious. The bad? Unfortunately my room wasn't ready at check in time, which I usually wouldn't be upset about apart from having paid a high rater due to it being holiday season. Skeleton staff was to blame (due to the holiday season) but in my opinion if you're not able to accommodate guests don't charge them top dollar, OR limit the number of rooms on offer, OR at least call the guests in advance to let them know the time their room will be ready, given that you ask the ETA of arrival. I did receive a glass of bubbles on the house due to the inconvenience and I certainly wasn't upset with the front desk agent who was very apologetic as this is more a managerial problem. Once I did get access to my room (90 minutes later) I discovered I didn't get the room type I booked. I got an accessible room, which was one of the categories of rooms on offer at time of booking. I don't like accessible rooms so I chose the standard guest room. If the only option was accessible I would not have booked to stay here. This may be an Expedia issue rather than Spicers issue however I highly recommend calling ahead to ensure you'll get the room type you've booked. "

"Really relaxing beautiful rainforest retreat. The room was clean and spacious and the spa bath was great after a long day out! Craig really made us feel welcome, thank you for a wonderful weekend!"