Hotel Bisnis di Gilwern

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"Lovely room and good breakfast with helpful cheerful staff."

"A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...

"Stayed here many many times when working in the area and always find it clean and comfortable. Unfortunately on this occasion I was disappointed in room (207) as the window would not close and the room faces onto the busy main road which is very noisy. Also the TV was broken so had no choice but to listen to the boy racers and motorbikes outside instead. Just unlucky it was the last double room available. However that said I'm sure the issues will be rectified by the wonderful staff at Ponty...

"The rooms including the en suite facilities are finished to a high standard. Breakfasts were excellent with a wide choice of items available. The dinner menu also offered a good and varied choice of quality food. Staff were very pleasant and always happy to help. My second stay and I will have no hesitation of staying again"

"The hotel could be amazing but unfortunately it is now dated and needs to be refurbished. The standard twin room does not have an overhead shower and the room was dated and shabby. There was no bottled water as stated either. The room was also very hot and they do not provide fans as standard. The pool is lovely but does need a little TLC and the showers in the changing rooms are extremely hot. As is the general temperature of the changing rooms. There was an issue with scolding hot water from...

"My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up."