Hotel Keluarga di Glendale Heights

"The Property was not kept up. It needed some TLC .The Property."

"For anyone considering staying at this hotel, you should know that it is essentially a short-stay motel (just as its name suggests). It's intended for people who only need a room for a few hours, not for a comfortable overnight stay. Starting with the front desk staff, the customer service was disappointing. They didn't provide the Wi-Fi information or password upon check-in, and they never answered the phone despite our repeated attempts to reach them. The hallways were dirty, and the...

"Great customer service and the room was super cleaned. Thank you"

"The hotel was clean convenient but old staff very helpful. Breakfast not the best. WiFi did not work."

"Good"

"Of the 4 days there, 2 days a party with a large amount of people, was allowed outside and making food outside. The garbage was to much it was on the floor going inside. They talked so loud i got a headache. This building should have charged a lot less. It looks like an old building. I had to issues that got solved. The 2 workers in the front were pleasant. There was only 1 cleaner I saw spoke English."

"The staff is great. Ken at the front desk checked me in. I had booked the wrong room on Expedia, he worked with me to edit the reservation even after I already checked in; he was very helpful, friendly & professional"

"Great"