Find hotels in Gloucester Point, VA from Rp1.243.896

"Room was immaculate, staff was customer/service focused, and hotel was at a very convenient location."

"This list is extensive: Pool area: Hot tub water disgusting. Could not even see my foot at the bottom because the water had a tan tint to it. Barely hot. Not stained pool, just dirty water. Paint peeling from walls above pool. Room: Door stuck. Light missing shade and bulb. AC was iced over even though it was off. When turned on, the unit sounded horrible as if a motor bearing was failing. So, no AC control at all. The TV was set to an unusable configuration. The bathroom light was a void in the ceiling with a bulb. The toilet paper holder was loose in the wall and had to be pushed back in after any use. The bathtub over drain was ajar and stuffed with paper. The beds were brutally stiff and the blanket was as thin as the sheet. The rug was beyond stained, and looked it had gum or glue patches on/in the carpeting. Exterior and staff: Cracks in the pillars by the lobby, Dismal feeling and even more disappointing response from the staff when the hot tub issue was raised. I didn't bother to raise any other concerns after the all I got after asking what was wrong with the water was, "you can leave the towels right there". As in, on the counter."

"My stay was amazing!! No complaints at all. The stay were so professional and helpful!"

"The hotel is in a quiet location next to a beautiful golf course, with a walking trail over 3 miles long which is perfect for getting outside and relaxing. The front desk clerk, Theon, made our stay especially enjoyable by making the check-in and check-out process quick and easy and being extremely hospitable! Our room was very clean, and we were fortunate to have one close to the entrance, which made loading and unloading with my 3-year-old so much more convenient. We had a great experience and will definitely choose to stay here again the next time we’re in the area!"

"Loved this place, felt like home! Will definitely stay here again when I come back."

"Yes"

"Activities for all ages. Indoor and outdoor pools. I especially loved the bikes you could rent."

"The Colonies Resort is a great location to enjoy. The rooms are nice and accommodating. The bathrooms were clean and smelled fresh. We look forward to visiting this location again."

"no communication my accommodation was cancelled with out a phone call email or text message, very disappointing"