Gold Coast hotel guide. Omni hotel in Gold Coast, Chicago

"Staff were very accommodating. Suite was spacious."

"It wasn't a bad hotel. If you are looking for a hotel with free parking, this is not the hotel for you. Parking is a nightmare, but you can pay for valet. One of the valet member seemed disappointed to see me everyday and seemed happy when my trip was over although i never said much and spoke with kindness. The rooms are very clean, the bar is excellent as well as majority of the staff. It wasn't a terrible stay, but I probably will not be staying at the hotel again once I have another trip available."

"Clean room and we got an early check in. Friendly staff. Great location "

"Rooms were great size and restaurant on site was very good for breakfast and dinner! Valet Parking was convenient but can be pretty pricey"

"Rooms were infrequently cleaned and we had to request soap and new towels (no we didn’t have our (no housekeeping) sign up). Other than that it was a nice stay."

"Great hotel all around & extremely convenient to walkable things to do and places to eat."

"On the site it's listed that cribs are available and I also included the request with booking in the accomodations section. Upon arriving at the hotel we was told not only were there not any cribs but it was treated as if it was a weird request. The host was a younger guy (I'm 31, he was about 25) and when I asked if he could if housekeeping for a crib I was again told by him that they do not have them. Luckily a bar worker heard the convo and told him that housekeeping do have cribs. He paged housekeeping and surprise! A crib for the baby. We quickly moved on from that and I was excited to continue on with my birthday trip. Well.... Entering the room it looked clean.. But that bathroom had no toiletries. No hand soap. No q-tips or shower caps. The following day the room was not tended to. All bath towels that I neatly put in a pile for housekeeping remained there. No fresh towels. No fresh linen for the bed. No new bag for ice. Still no hand soap (that I requested the night before and never received). I truly was expecting more from this hotel."

"Friendly enviroment, great service, room clean"

"It was clean but traveled awhile to get there. I don’t have a ton of money but wanted to give my son a fun weekend. The staff was pretty rude. He spilt a cup of water while we were checking in and I offered to clean it up but staff was really irritated. Then when I asked if we could check in early the receptionist said “absolutely not”. There were a few other instances where staff was pretty rude too. But overall it was really clean and great location."