Hotel Keluarga di Grade

"Staff were so friendly. Food was fantastic "

"Absolutely beautiful family set of rooms, stunning view of St Michael’s Mount, w causeway right outside. Unfortunately, windows covered w scaffolding and workmen starting on our 2nd day, making bathroom without curtains unusable. Reception unhelpful (blamed property company) until the last day of our complaining when they offered a small discount on our stay (but still didn’t cover window). Although we received notice a week or two before our stay that this was happening, that doesn’t really ...

"We r happy with them service"

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon...

"Clean, nicely decorated room and all customer areas. Decent breakfast and all staff very courteous."

"Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help."