"The lobby was nice and the room was spacious. It ends there. Then we first walked in, the beds were so wrinkled and slopped together, I actually questioned if they had been slept in. The entire room needed a paint job. The floors had visible crumbs all over them. Curtains were falling off the rods. Door jams were disgusting. Floors in the bathroom looked like it hadn’t been mopped in months. Dried toilet paper on the wall. No trash can in the bathroom. Asked for a highchair at the breakfast and they brought one so dirty I wouldn’t even put my baby in it. Definitely not Best Western Quality - much less Plus. One of the nastiest hotels I’ve ever stayed in and I wouldn’t even let my kid walk barefoot."