Hotel dekat Graue Mill and Museum

"We had a pleasant stay overall. The breakfast restaurant staff was amazing everyone was friendly, helpful, and made us feel welcome each morning. The hotel itself was nice and in a good location. There were a few things that could be improved. The rooms could have been cleaner, the pool was too cold to enjoy, and the jacuzzi was much too hot. One safety concern was the terrace doors. They lock from the outside and can only be opened from the inside, so we accidentally got locked out on the...

"We were not given the room that was reserved. The desk clerk was going to bring linens and never did. The room smelled strongly like cigarette smoke. Cockroaches!!!!!! I went to the desk to let them know and there was no reaction - they clearly know this is a problem! I was able to check out early and get a partial refund through Expedia."

"Great location and our room was perfect!"

"Very nice hotel"

"Parking was easy, solid breakfast. Room setup was a little small even though it was advertised the room could fit 6 people. Staff was nice."

"Didn’t like the fact that you had to pay for parking, when parking was scarce"

"Very friendly and helpful staff from front desk to bartender's."

"We recently completed a three-day, two-night stay at the Hampton Inn & Suites Downers Grove Chicago and were disappointed with the overall experience. The pool was closed for major repairs and is expected to remain unavailable until at least August, possibly longer. Based on the exposed rebar and new concrete forms being installed, this appeared to be closer to a complete pool replacement than a minor repair. Since it is summer, the pool is an important amenity for many guests and families. The...

"This is a nice hotel but the staff is terrible I had one housekeeper on my last night there that was very good but other then that the staff at the front desk took forever to answer the phone had to call back to back before they did… I was there almost a week and only had housekeeping clean my room once when I called to ask couldn’t they come with clean towels and sheets they put them in a bag and dropped them off never had to make my own bed clean my room only garbage they would take is the...

"Air conditioning was a little bit much, but the rooms were pretty nice"