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Ulasan untuk InTown Suites Extended Stay Greenville

2 out of 5
InTown Suites Extended Stay Greenville
2111 W Arlington Blvd, Greenville, NC

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 104 dari 481 ulasan" "
Penilaian 8 - Bagus. 125 dari 481 ulasan" "
Penilaian 6 - Cukup Baik. 94 dari 481 ulasan" "
Penilaian 4 - Buruk. 69 dari 481 ulasan" "
Penilaian 2 - Sangat Buruk. 89 dari 481 ulasan" "

6,6/10

Kebersihan

7,2/10

Staf & layanan

4,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Crystal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan November 2023

6/10 Cukup Baik

Misseline, Boynton beach

Traveler bisnis
Told staff I rain water dripping from window, curtains were wet and water on the floor. She said she’ll come look at it. She never did. After ignoring it for hours, I had to report it to her again. When she finally came, she placed a couple of towels on the window seal and floor and told me maintenance guy is on vacation. She did not offer me an other room.
Menginap 26 malam pada bulan September 2023

10/10 Sangat Bagus

Melody

Menginap 7 malam pada bulan Juni 2023

2/10 Sangat Buruk

ADEEB

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked there a week in advance,but when i got there,they told mw that there ia no room available for me.book somewhere else.
Menginap 7 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Melody

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
It was very peaceful and I enjoyed my week there
Menginap 7 malam pada bulan Juli 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
NICE, COMFY, CLEAN PLACE TO STAY FEEL LIKE AT HOME
Menginap 7 malam pada bulan Mei 2020

4/10 Buruk

stephan

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2019

2/10 Sangat Buruk

Thomas

Menginap 2 malam pada bulan September 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan September 2019

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not in good condition and should not be listed on your site.
Menginap 1 malam pada bulan September 2019

4/10 Buruk

James

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 7 malam pada bulan Juni 2019

8/10 Bagus

Krystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Juni 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
This place was so nasty I didn’t even stay there. The only room that they had to offer me looked like someone had broken into the window. The screen was bent up and on the inside you could see were the lock had been busted at some point in time. I also saw roaches in the room as I was leaving of my tour of the room when I decided not to stay there. I wouldn’t recommend this place to anyone.
Menginap 1 malam pada bulan Juni 2019

6/10 Cukup Baik

PAUL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Roaches in my room
Menginap 1 malam pada bulan Mei 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
It has a kitchen but you have to buy everything pots pans, etc
Menginap 1 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

First time at this property. Not impressed at all. Check in process not good. Property will be under going a needed renovation.
Menginap 2 malam pada bulan April 2019

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Checking in they gsve me a smoking room. They went away ro give me another room and didnt return. Receptjon wss left unattended. I returned later and nobody in recption. I couldnt get in. Saw a number to call snd they were rude and said i interruped their dinner. Called anothrr central number and they said i need to call a local number which they didnt have. I gave up and found another hotel.
Menginap 1 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
The outside door is hard to open when they look it at night. Also the bathroom is cramped. The door doesn't open all the way it hits the toilet.
Menginap 1 malam pada bulan April 2019

4/10 Buruk

Dee, Fayetteville, NC

Tidak Disukai: Kondisi & fasilitas properti
Very very strong cigarette smoke the while time coming to the room and leaving the the room
Menginap 1 malam pada bulan Maret 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Maret 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Maret 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2019

2/10 Sangat Buruk

Traveler terverifikasi

I booked this to stay one night. We show up at 9 p.m. after a long drive to find that it's closed. We call the emergency number at the property and are told that their business hours close at 7. we are told that we have to come back the next day to check in. Unbelievable. Between Expedia and this property I do not know who gets the most blame but it was a terrible experience and I had to find somewhere else to stay on a moment's notice. I had to drive 20 miles away from town because a dozen hotels were booked due to an event being in town.
Menginap 1 malam pada bulan Maret 2019

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Maret 2019

4/10 Buruk

linda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
prejudice about lobby computer use
Menginap 8 malam pada bulan Februari 2019
Tanggapan dari Manager pada tanggal 5 Mar 2019
Thank you so much for your comment about computer use. We are trying to keep a positive environment and we have issues some issues In the past where people were misusing so we have to monitor closely the usage. This is a benefit for the guest.

8/10 Bagus

Marlon

Disukai: Kebersihan, kenyamanan kamar
Menginap 7 malam pada bulan Februari 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was dirty and had a smell to it ..it easnt the room i daw online. They moved me to another room which didnt have enough towels tissue or amenities i was told to go buy my own stuff..the entire experience was terrible
Menginap 2 malam pada bulan November 2018

4/10 Buruk

rozetta, Rockford ill

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
very disappoionted, with the room, the room was dirty, we saw cockroach,they me a room on the 2nd floor I ask for 1st floor ,I am disable
Menginap 7 malam pada bulan November 2018

6/10 Cukup Baik

Laura

Tidak Disukai: Kebersihan
Menginap 7 malam pada bulan Oktober 2018

4/10 Buruk

Jeremiah, Greenville, NC

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Cleanliness of room was lacking. I don’t think anyone looked at the restroom because you could see dust and hair deposits on the head of the toilet. Not a deal-breaker, but what are the staff being paid to do?
Menginap 2 malam pada bulan Oktober 2018

2/10 Sangat Buruk

James

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It smelled like smoke and roaches were everywhere
Menginap 1 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Hannah

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bed bugs
Bed bugs
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Management pada tanggal 11 Okt 2018
Thank you for your response, however you are incorrectly speaking. We called out an exterminator as always when there is a possible case. They cleared the room twice and there are no bedbugs in that room.

4/10 Buruk

Steve, Jacksonville, NC

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Basically paid about double what it should have cost. Likely due to the recent Hurricane in the area. Got there after the office closed even though I had a confirmed reservation. Called during office hours but never could get a live person. Got there later in the evening and called the on site person who was away at the time. Asked if I mind waiting for her to return? Did I have a choice? Left standing in the parking lot until she got back. No elevator and the stairs are on either end of the building. Enter in the middle, wall to the end, then back to the middle. 3 times as I have a mobile office that I cant leave in the car. At this point I'm tired aggravated and ready for something cold to drink. Empty ice trays and no ice machine on site. Definitely not the place to stay for one night. Second floor smelled like old smoke even though its supposed to be no smoking. At least my room was. About half the rooms had a no smoking sign out side the door. The other half did not so who knows.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Management pada tanggal 3 Okt 2018
Thank you so much for your feedback. We are sorry that you did not enjoy your stay. We certainly tried our best to accommodate everyone during such a trying time as a hurricane. We would have certainly appreciated knowing during your stay this so that we could have helped to make your stay more pleasurable.

8/10 Bagus

Rannie, Greenville, NC

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had to get used to the office not being open til 11am but not a problem after getting used to it. Wish i had known earlier. BUT i rested well and enjoyed my stay
Menginap 8 malam pada bulan September 2018
Tanggapan dari Management pada tanggal 3 Okt 2018
Thank you so much for staying with us. We hope you will stay again on your return trips to Greenville.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The smell of my room was awful and our room door did not lock. The on call staff did not return my phone call.
Menginap 2 malam pada bulan September 2018

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Rooms and hallways were disgusting, staff was nice
Menginap 1 malam pada bulan September 2018

4/10 Buruk

Traveler terverifikasi

Visibly dirty carpets.
Menginap 2 malam pada bulan September 2018
Tanggapan dari MGT pada tanggal 18 Sep 2018
I apologize about the carpet. Right before the hurricane we had a major flood in the hotel. We worked diligently to get the rooms back in order so that hurricane victims would have a place to stay. We are taking every step to make sure that guest have a pleasurable experience while staying. Thank you for staying

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

8/10 Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They're under renovations. The office staff was very friendly and helpful. When I first open the door to room it had a little odor. I think it was like that because it had been close up. Spray air freshener and turn on AC everything was good. Shower pressure was awesome. Bed was comfortable.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Management- pada tanggal 11 Sep 2018
Thank you so much for your kind words. It was a pleasure serving you!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They should not allow you to book a room on a Sunday online if noone is goimg to be there,
Menginap 1 malam pada bulan September 2018

4/10 Buruk

Misty

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Agustus 2018

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wouldn't Go Back
Asked for a refund and left, never made it to the room! It was almost impossible to get someone at the front desk to answer the phone.
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Management pada tanggal 14 Agu 2018
It would be helpful if you would contact management at hotel and inform them of what issues are so that they could be corrected or that you could be assisted. If a guest is not satisfied we do everything that we can to make things right. We have not had anyone to come to front desk and ask for a refund that has not even been in the room and that we have not accommodated. Thanks for your input

8/10 Bagus

Christian

Disukai: Staf & layanan, kenyamanan kamar
First, I want to recognize and thank the property manager. She is professional, cares about her property, and is dedicated to providing a great stay for her guests. This particular hotel doesn't rank up there with the Ritz-Carlton so don't come expecting that. It is adequate and a great value for the price especially if you are staying long term (a week or more). The room was a good size, there's a nice little kitchen area, and generally the property is clean and safe. You'll need to provide cooking and eating utensils and there is a fridge to use. We did see a "bug" when we arrived but a quick squish took care of it. We went to Wal-Mart and bought a bed set because the covers provided looked bad so we didn't want to take any chances. I checked for bed bugs and there was absolutely no evidence so that's good. All-in-all a good stay.
Menginap 14 malam pada bulan Juli 2018
Tanggapan dari Nena, PM pada tanggal 7 Agu 2018
Thank you so much for your kind words. I really appreciate you choosing to stay with us. Take Care and safe travels

8/10 Bagus

Rhonda, North Carolina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and clean hotel. Close to hospital I was to work at. Very cheap prices. Would recommend to others. Staff was wonderful
Menginap 7 malam pada bulan Juni 2018
Tanggapan dari Staff pada tanggal 11 Jul 2018
Thank You so much for staying with us. It as a pleasure meeting you. Safe travels and hope to see you again when you come to Greenville!

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Do not stay there.
First there was a white woman hanging out the second story window that did not endear me to wanting to stay there. Secondly the room was covered in mold it stunk horribly, and third I killed a huge cockroach before we left. However, the staff is wonderfully kind and the room actually looked clean (other then the one cockroach I saw), Plus the parking lot is very well lit, I appreciated that.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Management pada tanggal 2 Jul 2018
Thank you so much for responding. We are taking your thoughts and concerns in and we are trying to improve anything that may not be to your satisfaction. Please choose us again doing your travels.