Mount Airy hotel guide. Best Western hotel in Mount Airy, Maryland

"I recently stayed at this hotel and unfortunately had a pretty frustrating experience overall. There were several basic amenities that I expected but were not provided—no complimentary breakfast and no WiFi included, which was disappointing. The room itself was uncomfortably hot, and it was difficult to regulate the temperature. On top of that, the hotel seemed overwhelmed due to multiple events happening at the same time, which made the entire property feel chaotic and disorganized. Parking was one of the biggest issues. There was no complimentary parking, and I was charged $25 per car for two vehicles. I was then told I couldn’t pay for a third car (my sister-in-law’s) due to a two-car limit per room. However, the parking gate wasn’t functioning properly, so other guests were coming and going without paying. That made it especially frustrating to have paid around $50 while others parked for free due to system issues. Additionally, the condition of the room and property raised concerns. The bedding was torn, and the lighting fixtures appeared outdated with exposed or worn wiring, which honestly felt unsafe. The hallways were also noticeably dirty. Overall, this stay did not meet expectations, especially for the cost. I hope management takes these concerns seriously and considers making improvements—or offering some form of compensation for the experience."

"All it is perfect and the price very good"

"Bathroom had no fan in shower area. Also no place to hang towels within reach of shower. Plenty of empty wall space for towel bars. Garage exit was at times inoperable causing multi-car pile up—waiting to get out —frustrating drivers @$24/day!!!!"

"I don’t eat granola bars but I love my coffee. I was able to get hot water cream and sugar with my personal coffee…"

"Rooms were clean, location was excellent for the College rugby nationals and the front desk staff was outstanding!"

"Super clean rooms, staff was friendly and I enjoyed to open community eating space."

"Easily accessible, clean and friendly staff. The only trouble I had was with the elevators being slow and the doors closing too fast. LOL Just gave me the opportunity to practice patience."

"Waited 15 minutes for someone to come to the desk to check us in. Only two towels available for our family of 5. One towel was dirty. Bed sheets were dirty. Hair on towels and in bed sheets. Shower curtain was moldy. Overall, very unclean. Very dissatisfied."

"Parking was out in the main lot with a parking pass it was convenient not sure how secure. Staff was great. Breakfast was just okay for the price."