"It wasn’t terrible but I booked based on rave reviews and didn’t have a rave worthy experience. I called ahead of time and a very nice gentleman on the phone put a note on my reservation to have a pack and play in our room for a 6 month old. We got there to check in and the front desk employee was very brief and unwelcoming but maybe just a long day. Went to our room which was at the very end of the hallway and not lit up well at all! I would be very uncomfy if I was alone staying in that corridor. There was no pack and play. I went down to the desk to ask for one. Housekeeping dropped it off and it was broken. I tried to call the front desk and no one answered so we just said forget it. The room also immediately smelled like BO when we walked in, no air freshener in the bathroom. The entire hotel and room felt like the ac was off. There was also no soap for the tub or conditioner in the shower. It was clean enough but overall, wouldn’t stay again. I will say the woman working the desk during checkout was super kind! Again, maybe the guy working the night of check in was just having a bad day but he was also busy talking to someone on his personal phone."
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