"After a long train ride to the hotel, we arrive at the hotel are, 7pm, we called the hotel to let them know we were on our way to the hotel because of the delayed train ride due to a fire, when we got there we were tired from the long, Once we got to the room it wash handicap accessible and the This was a horrible experience, the carpet was dirty with stains on the floor, then bathroom look like it hadn't been clean, the carpet had a bad odor,, it look like it hadn't been clean, our room was very unpresentable and when we asked for our money back the next day, they stated we had to go through Expedia to get our refund, now we are getting run around, they never sent us a receipt to our email for our 1 day stay , this was my husband birthday and our anniversary, and the experience was horrible."