Hotel dekat HCA Houston Healthcare North Cypress

"The hotel was very nice, clean and aesthetically pleasing. The staff was very kind as well, especially Reggie. I would definitely stay here again."

"Rooms were clean and big enough for our family! We will definitely be staying here again. Breakfast was pretty good. The only thing I would say is that coffee was not that good maybe we just like it a little more bolder"

"Never used pool or gym the rest was fine "

"Super friendly staff , very clean hotel. "

"Perfect for a quick weekend."

"Great spot"

"Very good"

"Upon our arrival it was a pile of ants above the door, crawling the walls, roof and door. I went to the office and was told to spray outdoor spray. No one every asked us if that resolved the bugs, if we were still having an issue, had we seen anything else. Absolutely noting. The walls are thin. You hear everything poor nsulation. You can't use tap and pay and they charge an extra $10 if paying in cash. They want you to book online/reserve online. "

"Air conditioning was broken in our king suite and the hotel was booked solid but they gave us a standard double queen and bumped the reservation from a guest who hadn’t checked in yet (poor folks). When we got to the room, one of the beds had already been slept in but we had no other options so we slept in the other one. If you like a nice hot shower, let that dream die here, the water doesn’t get very hot and there’s not enough water pressure to even make it to the shower head. There is a $100...

"Parking lot was appropriate, but staff were unkind and room was unclean. "

"Everythig was perfect"

"Dirty & stained carpet; holes in bedding sheets; painted over tub stains, and front desk downgraded my room but did not reduce the price"

"An employee came banging on the door at 5 am demanding that I pay to fix his mistake. He claimed he only charged me 15$ for the room. As I was half asleep, I handed him my card to take care of it. He came back saying he charged me for 2 days instead of the one. Then I realized he had the wrong room. They refunded it, but it was insanity for that to happen"

"Lobby had trash that was left, smell as soon as you walk in, staff at desk was in back for attest 10 minutes before he came to check us in, dirt in hallways, room dingy, smelly, and hotel needs renovations. Air was not working properly and another guest must have been up all night slamming door. If it was not for the fact that it was midnight when we stopped and I’m not familiar with Houston, I would have definitely left. This hotel was not represented well online at all "

"Housekeeping ignores the do not disturb sign."

"Very consistent and reasonable price and friendly service all the time "

"Enjoyed our stay. Room was quiet, spacious, comfortable and clean. Close to restaurants and freeways. Vick was a great host"

"bugs in the room"