Check-in mulai pukul: 11.30; Batas waktu check-in pukul: tengah hari
Tersedia check-in tanpa sentuh
Usia check-in minimal - 18
Check-out
Check-out sebelum 10.00
Tersedia check-out tanpa sentuh
Petunjuk check-in khusus
Properti ini mengenakan biaya 3 persen untuk pembayaran dengan kartu kredit
Resepsionis buka setiap hari pada pukul 06.00 - 22.00
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Properti ini tidak bisa melayani check-in pada larut malam
Harap hubungi properti setidaknya 48 jam sebelumnya, untuk mengatur prosedur check-in Anda
Anda akan diminta untuk memberikan salinan paspor ke properti setelah memesan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Penggunaan kartu kredit akan dikenai biaya tambahan sebesar 3 persen
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Tersedia transaksi non-tunai
Pesta atau acara dilarang diadakan di properti
Fitur keamanan di properti ini mencakup alat pemadam api dan pencahayaan luar ruangan
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Tersedia akses kolam renang mulai pukul 06.00 hingga pukul 22.00
Pemesanan diperlukan untuk layanan pijat; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Tidak memerlukan mobil untuk transportasi ke dan dari properti ini
Pertanyaan umum
Apakah Halong CAPELLACRUISE - Member of Lyra Cruise Collection memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.Akses kolam renang pukul 06.00–22.00.
Berapa biaya menginap di Halong CAPELLACRUISE - Member of Lyra Cruise Collection?
Mulai 23 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Halong CAPELLACRUISE - Member of Lyra Cruise Collection pada 25 Mei 2026 mulai dari Rp7.638.179, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Halong CAPELLACRUISE - Member of Lyra Cruise Collection ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Halong CAPELLACRUISE - Member of Lyra Cruise Collection?
Kapal pesiar tidak menyediakan parkir.
Pukul berapa check-in di Halong CAPELLACRUISE - Member of Lyra Cruise Collection?
Check-in mulai pukul: 11.30; Batas waktu check-in pukul: tengah hari. Check-in setelah jam malam tidak tersedia.
Pukul berapa check-out di Halong CAPELLACRUISE - Member of Lyra Cruise Collection?
Check-out pada pukul 10.00.
Di mana lokasi Halong CAPELLACRUISE - Member of Lyra Cruise Collection?
Kapal ini mengangkat sauh dan mulai berlayar dari Ha Long pada sebagian perjalanan Anda.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
9,4
Sempurna
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,4
Kebersihan
10
Fasilitas
9,8
Staf & layanan
9,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 34 dari 45 ulasan
10 - Sangat Bagus
34
Penilaian 8 - Bagus. 8 dari 45 ulasan
8 - Bagus
8
Penilaian 6 - Medioker. 1 dari 45 ulasan
6 - Medioker
1
Penilaian 4 - Buruk. 1 dari 45 ulasan
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 1 dari 45 ulasan
2 - Sangat Buruk
1
Ulasan
Terverifikasi
10/10 Luar Biasa
Waylon
9 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A truly luxurious experience. Every detail was well taken care of. Staff and meals on board are amazing. No issues with crowd as the cruise took special effort in planning the itinerary, making this Halong bay visit extremely serene.
Waylon
Menginap 1 malam pada bulan Februari 2026
Terverifikasi
10/10 Luar Biasa
David H
11 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Capella cruise absolutely exceeded our expectation. We stayed in a family suite and the room was wonderful and spacious with unbelievable views from the balcony and windows. The food was fantastic and the itinerary was well put together. Kids had so much fun swimming. The time flew by. Would definitely recommend this cruise. Thank you to all the staff and the surprise birthday celebration that was done for our eldest child.
David H
Menginap 1 malam pada bulan Maret 2026
Terverifikasi
10/10 Luar Biasa
Frank
10 Feb 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Vi havde et to nætter / tre dages ophold på båden, som bestemt kan anbefales. Besætningen var fantastisk på alle måder og vi følte os super velkommen. Maden var udover forventet og rigtig lækker. Dog manglede der en god barista kaffe til morgenmaden. Vi havde en terrasse suite, som var fantastisk. Ha Long / Lan ha Bay er ubeskrivelig flot og i kombination med skibet og besætningen en fuldendt oplevelse.
Frank
Menginap 2 malam pada bulan Februari 2026
Terverifikasi
10/10 Luar Biasa
Laura
16 Des 2025
Disukai: Staf & layanan, fasilitas
Quarto
Laura
Menginap 1 malam pada bulan Desember 2025
Terverifikasi
10/10 Luar Biasa
Maria Elena
26 Agu 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Habitación muy grande y limpia, camas muy comodas. Buena comida en general, personal muy amable.
Maria Elena
Menginap 2 malam pada bulan Agustus 2024
Terverifikasi
10/10 Luar Biasa
Kellie
24 Okt 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The boat was amazing it just wasn’t long enough… next time we will definitely be staying longer!!
Fabulous boat ride and stay in Hal long Bay, Vietnam. The food was amazing. The staff couldn’t have been better. It was just a wonderful trip all the way around. The cooking class was fun too! Loved the trip!
Theresa
Menginap 1 malam pada bulan Maret 2025
Terverifikasi
10/10 Luar Biasa
Vlad-Victor
11 Agu 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly and polite and did their best to offer a wonderful experience. Very much enjoyed the cruise and the activities - highly recommended
Vlad-Victor
Menginap 2 malam pada bulan Agustus 2024
Terverifikasi
10/10 Luar Biasa
Michael
28 Nov 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were upgraded to the amazing owner’s suite, the staff paid attention to every single detail during our stay and we had so much fun during the several activities planned! Food was great too.
Special shut out to Jim, Tom and Telly!
Elsa Sofia
Menginap 1 malam pada bulan April 2025
Terverifikasi
10/10 Luar Biasa
Teow Hiang
4 Feb 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly and the meals provided were delicious with generous amount of servings. We did the 2 day cruise and was ideal as we had ample time for both relaxation and activities. The weather was perfect during this time of the year ( January).
Teow Hiang
Menginap 2 malam pada bulan Januari 2025
Terverifikasi
10/10 Luar Biasa
Katie
25 Okt 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent cruise from start to finish! The staff are amazing and went above and beyond to make us feel welcome, especially Chris. Great selection of food, lovely rooms and spaces to enjoy the sunset and Halong Bay views. Water slide is great fun too!
Katie
Menginap 1 malam pada bulan Oktober 2024
Terverifikasi
8/10 Bagus
Michelle
29 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The activities were very good. The staff were welcoming and friendly. The food could be improved.
Michelle
Menginap 1 malam pada bulan Januari 2024
Terverifikasi
8/10 Bagus
IVAN
11 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect
IVAN
Menginap 2 malam pada bulan November 2023
Terverifikasi
10/10 Luar Biasa
Joseph
28 Apr 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was amazing, Special mention to Chris and Alex who knew us by name, and were very welcoming every time we met. The Vietnamese tea service hosted by Alex was a great experience and very insightful. Also Mr Bing playing modern songs on traditional Vietnamese instruments whilst having dinner, was great to hear and really made the experience all the better.
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful time at Capella cruise. The staaf was very friendly, room was great and food delicious. My son loved the waterslide. In particular I would like to thanks crew members Stefan and Quyet, the went above and beyond to recover an item we left behind it and get it shipped to our hotel in Saigon, very much appreciated. Can strongly recommend Capella Cruise.
Joost
Menginap 1 malam pada bulan April 2025
Terverifikasi
10/10 Luar Biasa
MARIA
18 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pros: beautiful rooms and lovely staff
Cons: expensive, floor was dusty and food not impressive
MARIA
Menginap 2 malam pada bulan Maret 2024
Terverifikasi
8/10 Bagus
Traveler terverifikasi
28 Agu 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
未如照片看到的理想、廁所 浴缸不夠乾淨,
但員工非常有善,服務好
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2023
Terverifikasi
10/10 Luar Biasa
Anne Cheryl
16 Nov 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My friend and I did a 3D2N stay on the Capella Cruise and they certainly didn’t disappoint!
Their service was excellent throughout our stay, and we’d love to give special mentions to Tom (Cruise Manager), Tracy, Anna, the gentleman at the reception and cooking demo (forgot his name, sorry!), Ahn from the F&B crew, and the boys at squid fishing.
What truly stood out was when I left my backpack at the pier and only realized it after arriving in Hanoi. I was panicking, but their customer service team responded promptly and kept me updated until my backpack arrived safely at my hotel reception. I’m so grateful for their help!
Thank you very much for the wonderful hospitality. We thoroughly enjoyed our time with the Capella crew and hope to be back again!
Anne Cheryl
Menginap 2 malam pada bulan November 2025
Terverifikasi
10/10 Luar Biasa
CeEricka
14 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I felt this cruise line was the best one on Ha Long Bay! They paid attention to detail and were very professional. The staff, the service, the safety was top quality!! They made sure everything we did we were safe. The food was delicious and fresh, the room was wow! Views were amazing. The BEST!!
CeEricka
Menginap 1 malam pada bulan Januari 2024
Terverifikasi
10/10 Luar Biasa
Cristina
15 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Capella Cruise was the highlight of our honeymoon! If I could put 10 stars for staff and service I would. Even though the weather was not the most ideal, we enjoyed and felt so special during our stay. The room was clean and the views of the bay OMG, it felt like out of a movie. The crew decorated our room with petals and a bottle for the arrival (we ordered it in advance), and extra services such a private romantic dinner and spa time - all was incredible! Kudos to the crew manager Chris and receptionist/tour guide Gin, you made our experience unforgettable!
Cristina
Menginap 2 malam pada bulan Februari 2024
Terverifikasi
10/10 Luar Biasa
Bernard
8 Jul 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
J’ai voyagé à bord du Capella pour une croisière de 3 jours/2 nuits avec mes deux adolescents. Très beau bateau avec plein de trucs à faire pour les enfants. Le personnel est aux petits soins et toujours disponible. La nourriture est aussi très bien. Nous avions une suite familiale qui était grande, propre et très fonctionnelle. Seul bémol, l’arrivée avec la navette du croisiériste était trop tôt et nous avons dû attendre dans un lounge surchauffé avant de rejoindre le bateau. Considérant le niveau de prestation et le prix, ceci mériterait d’être amélioré. Sinon, très belle option pour la visite de la baie d’Ha Long!
Bernard
Menginap 2 malam pada bulan Juli 2024
Terverifikasi
10/10 Luar Biasa
Amy
16 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such an awesome experience and we are so glad we chose Capella Cruise over any other boats. It was one of the pricier options but, we were so glad we opted to pay a little more.
Food: I am celiac so I have to be very cautious with gluten and the staff were amazing, they always ensured I had plenty of gluten free options and made me seem like I was no bother. The food was good, I’d rate it a 7/10. If you don’t like seafood, definitely inform them prior as they serve a lot of seafood. We enjoyed trying different foods we wouldn’t typically order ourselves.
Rooms: The rooms were beautiful! 10/10!!!
Excursions: Lots of fun. The tour guides (we had Jin) made it heaps of fun and a great experience. We had a good balance of activities and downtime over the 3 days.
Amy
Menginap 2 malam pada bulan Oktober 2023
Terverifikasi
10/10 Luar Biasa
Hang
7 Sep 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hands down best part of our Vietnam trip was Capella Cruise. The staff is what made our cruise so enjoyable as they all were extremely welcoming, knowledgeable, helpful, professional, personable and entertaining. The food was fantastic, squid fishing, kayaking, swimming, slide, was just perfect for my family. We had 3 adults, and 3 kids (10, 12, and 16 years old) and all 6 of us had an absolute blast. We stayed on the 2 night cruise to take advantage of visiting Cat Ba Island and boy were we glad we did. If you do the 1 night cruise, you short yourself on biking in Cat Ba Island through Viet Hai Village. It was so picturesque, serene and away from the hustle and bustle of everyday busy life. We stayed in the Sky Suite which was absolutely perfect. The size, bathroom, balcony bedding was all comfortable and relaxing. I wished I remembered all of the staff’s names, but the ones I do remember are Chris the boat manager, Harry who took us on our swimming on the beach in Cat Ba Island, and Gin who also took us on our bicycle ride along Cat Ba Island. Our restaurant server was also the best! Everyone on the cruise is extremely hard working and they go above and beyond to ensure all passengers have the best time. Highly recommend!