Hotel Amrath Hotels di Haarlemmerliede en Spaarnwoude

"Having booked a trip with my 6 year old daughter, noting the temperature was 32 degrees, we made the decision to pay a premium price and stay in order to use the swimming pool. On the day of travel the hotel contacted us asking us to online check in, with a small note at bottom saying the pool is closed. Whilst this is I’m sure not avoidable, when we attempted to book they stated they would get back in touch in 3 hours after discussing with the reservations team. Hours then days passed, no...

"Beim einchecken war das Personal nicht besonders höflich, da wir kein Englisch sprachen, wurden wir ziemlich desinteressiert behandelt. Das Zimmer verfügte über keine Klimaanlage oder Air Condition, es war so heiß es war unerträglich. Das Zimmer war sauber und ordentlich. Das Frühstück war gut. Trotzdem stelle ich mir unter einem vier Sterne Haus ein bisschen mehr Luxus vor. Die Bar wurde unprofessionell geführt. Alles in allem würde ich dort keinen Urlaub mehr verbringen."

"I want to say that I would have given 5 stars had it been only my experience rating this hotel. I stayed there for a week and my mom who came a week before me stayed there for 2 weeks. To me the staff were very friendly and helpful, room was cleaned and updated , the location was perfect. However, My 82 year old mom who checked in this hotel a week before me had a very negative experience with one staff person. She shares that this particular staff member was unprofessional, disrespectful and...

"Really nice! had a great stay , was just my boyfriend and I. Only complaints would be it’s around 15-20 min walk to public transport (which is fine) and the fire alarms went off during our stay due to someone smoking in the lobby. Otherwise a cute, clean, and overall affordable stay for our Amsterdam Trips. Thank you staff for being accommodating!"