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Balmoral Resort Florida

Properti bintang 4.0

Pilih tanggal untuk melihat harga

Ulasan

9,0 dari 10
Istimewa

Fasilitas populer

  • Kolam renang
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
  • AC
  • Gym

Opsi kamar

Lihat semua foto untuk Townhouse, 2 kamar tidur

Seprai premium, brankas, setrika/meja setrika, dan Wi-Fi gratis

Townhouse, 2 kamar tidur

  • 131 meter persegi
  • 2 kamar tidur
  • Kapasitas 6
  • 1 king, 2 twin dan 1 tempat tidur sofa queen
  • Wi-Fi Gratis

Lihat semua foto untuk Townhouse, 3 kamar tidur

Seprai premium, brankas, setrika/meja setrika, dan Wi-Fi gratis

Townhouse, 3 kamar tidur

  • 162 meter persegi
  • Kapasitas 8
  • 1 king, 1 queen, 2 twin dan 1 tempat tidur sofa queen
  • Wi-Fi Gratis

Lihat semua foto untuk Rumah, 4 kamar tidur, kolam renang pribadi

Seprai premium, brankas, setrika/meja setrika, dan Wi-Fi gratis

Rumah, 4 kamar tidur, kolam renang pribadi

  • 169 meter persegi
  • 4 kamar tidur
  • Kapasitas 10
  • 2 king, 1 queen, 2 twin dan 1 tempat tidur sofa queen
  • Wi-Fi Gratis

Lihat semua foto untuk Rumah Premium, 6 kamar tidur, kolam renang pribadi, pemandangan danau

Pemandangan dari kamar

Rumah Premium, 6 kamar tidur, kolam renang pribadi, pemandangan danau

  • Pemandangan Danau
  • 274 meter persegi
  • Kapasitas 14
  • 2 king, 2 queen, 2 twin dan 1 tempat tidur sofa queen
  • Wi-Fi Gratis

Lihat semua foto untuk Rumah Premium, 3 kamar tidur

Rumah Premium, 3 kamar tidur | Seprai premium, brankas, setrika/meja setrika, dan Wi-Fi gratis

Rumah Premium, 3 kamar tidur

  • 167 meter persegi
  • 3 kamar tidur
  • Kapasitas 8
  • 1 king, 1 queen dan 2 twin
  • Wi-Fi Gratis

Lihat semua foto untuk Rumah Premium, 5 kamar tidur

Seprai premium, brankas, setrika/meja setrika, dan Wi-Fi gratis

Rumah Premium, 5 kamar tidur

  • 232 meter persegi
  • 5 kamar tidur
  • Kapasitas 12
  • 2 king, 2 queen dan 2 twin
  • Wi-Fi Gratis
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Tentang kawasan sekitar

Balmoral Resort Florida berada di Haines City. Northgate Shopping Center dan Disney Springs™ patut Anda singgahi jika berbelanja ada dalam agenda Anda, atau kunjungi Inman Park serta Rotary Park jika Anda ingin menjelajahi keindahan alam kawasan ini. Bepergian bersama anak? Jangan lewatkan LEGOLAND® Florida, periksa juga kegiatan atau permainan di Taman Chain of Lakes. Kunjungi panduan perjalanan kami untuk Haines City
Peta
124 Kenny Boulevard, Haines City, FL, 33844

Yang ada di sekitar

  • LEGOLAND® Florida
    LEGOLAND® Florida
    21 mnt berkendara - 24.8 km
  • Walt Disney World® Resort
    Walt Disney World® Resort
    26 mnt berkendara - 38.3 km
  • Disney Springs™
    Disney Springs™
    27 mnt berkendara - 42.8 km
  • Universal Studios Florida™
    Universal Studios Florida™
    39 mnt berkendara - 59.2 km
  • beach near Haines City
    2 mnt berkendara - 1.3 km

Berkeliling

  • Stasiun Winter Haven - 22 menit berkendara
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 46 menit berkendara

Restoran

  • McDonald's
    16 mnt jalan kaki
  • Pizzano's Pizza & Grinders Haines City
    14 mnt jalan kaki
  • Pizza Hut
    19 mnt jalan kaki
  • Manny's Original Chophouse
    3 mnt berkendara
  • Shell
    3 mnt berkendara

Tentang properti ini

Balmoral Resort Florida

  • Hotel kelas atas cocok untuk keluarga dekat Theatre Winter Haven
  • Berada dekat dengan Lapangan Golf Willowbrook dan Northgate Shopping Center, Balmoral Resort Florida menyediakan akses waterboom gratis, bar tepi kolam renang, dan teras. Akses Internet nirkabel gratis serta taman dan taman bermain tersedia untuk semua tamu.
  • Manfaat lainnya di hotel ini termasuk:
    • Kolam renang outdoor dan kolam renang anak, serta seluncuran air, cabana, dan kursi berjemur
    • Parkir mandiri gratis gratis
    • Check-out ekspres, layanan concierge, dan properti bebas-rokok
    • Meja pemesanan tur/tiket dan brankas di resepsionis
  • Fitur kamar
  • Semua kamar 155 memiliki kenyamanan seperti seprai premium dan AC, serta fasilitas seperti ruang duduk terpisah dan ruang makan terpisah.
  • Manfaat lainnya termasuk:
    • Bathtub dan shower terpisah, perlengkapan mandi gratis, dan pengering rambut
    • Televisi layar datar dengan TV kabel
    • Balkon atau patio, ruang duduk terpisah, dan ruang makan terpisah

Properti serupa

5 kolam renang outdoor, dengan cabana (dengan biaya tambahan)
Omni Orlando Resort at ChampionsGate
Champions Gate
  • Kolam renang
  • Bathtub air panas
  • Spa
  • Ramah hewan peliharaan
9.2 dari 10, Istimewa, 1.001 ulasan
Harga sekarang Rp3.414.832
total Rp4.891.568
termasuk pajak & biaya lainnya
1 Jul - 2 Jul
Omni Orlando Resort at ChampionsGate
Bandingkan dengan properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti

Makanan dan minuman

  • 1 bar tepi kolam renang
  • 1 bar/lounge
  • 1 restoran

Aktivitas menarik

  • 1 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Gym
  • Kolam renang anak
  • Seluncuran air
  • Waterpark gratis

Cocok untuk keluarga

  • 1 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Dapur dalam kamar
  • Fasilitas laundry
  • Kamar tidur terpisah
  • Kolam renang anak
  • Lemari es dalam kamar
  • Mesin cuci/pengering dalam kamar
  • Microwave dalam kamar
  • Ruang makan terpisah dalam kamar
  • Ruang tamu
  • Seluncuran air
  • Tiket masuk waterpark gratis

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Pembersihan kamar (ketersediaan terbatas) (dikenakan biaya)

Layanan bisnis

  • Pusat bisnis

Outdoor

  • Kabana kolam renang (biaya tambahan)
  • Kursi di kolam renang
  • Taman
  • Teras

Aksesibilitas

  • Tidak ada lift

Lainnya

  • Dibangun pada tahun 2017
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Tempat tidur premium

Kamar mandi

  • Bathtub dan shower terpisah
  • Handuk disediakan
  • Pengering rambut
  • Perlengkapan mandi gratis

Hiburan

  • TV layar datar dengan saluran kabel

Makanan dan minuman

  • Dapur
  • Kompor
  • Lemari es
  • Mesin pembuat kopi/teh
  • Mesin pencuci piring
  • Microwave
  • Oven
  • Peralatan memasak, peralatan makan, dan peralatan dapur
  • Ruang makan terpisah

Lainnya

  • AC
  • Brankas
  • Mesin cuci/pengering
  • Ruang duduk terpisah
  • Ruang tamu
  • Setrika/meja setrika
  • Telepon
  • Telepon lokal gratis

Kebijakan

Check-in

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: kapan saja
Check-in lebih awal tergantung ketersediaan
Check-in lebih awal tersedia dengan biaya
Usia check-in minimal - 25

Check-out

Check-out sebelum 10.00
Tersedia check-out tanpa sentuh
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya
Tersedia check-out ekspres

Petunjuk check-in khusus

Properti ini tidak memiliki resepsionis
Tamu akan menerima email dalam waktu 7 hari sebelum kedatangan dengan petunjuk check-in dan detail kunci pintar; akses melalui pintu masuk pribadi
Harap hubungi properti setidaknya 72 jam sebelumnya, untuk mengatur prosedur check-in Anda
Sebelum kedatangan, Anda harus menyelesaikan pendaftaran online melalui tautan aman
Anda akan diminta untuk memberikan salinan identitas berfoto resmi dari pemerintah ke properti setelah memesan
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Pintu masuk pribadi, pengunci pintar

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Boks bayi (tempat tidur bayi) tersedia dengan biaya USD 65.0 per masa menginap

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Deposit Kerusakan: USD 500.00 per masa menginap

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Check-in lebih awal tersedia dengan biaya (tergantung ketersediaan)
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
  • Biaya pembenahan: USD 209.67 per masa menginap
  • Biaya tempat tidur bayi: USD 65.0 per masa menginap

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, dan pendeteksi asap
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Properti ini tidak memiliki lift

Pertanyaan umum

Apakah Balmoral Resort Florida memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor dan kolam renang anak.

Apakah Balmoral Resort Florida ramah hewan peliharaan?

Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.

Berapa biaya parkir di Balmoral Resort Florida?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Balmoral Resort Florida?

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: kapan saja. Biaya tambahan berlaku untuk check-in lebih awal (tergantung ketersediaan).

Pukul berapa check-out di Balmoral Resort Florida?

Check-out pada pukul 10.00.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Di mana lokasi Balmoral Resort Florida?

Berlokasi di Haines City, hotel yang cocok bagi keluarga ini berjarak 20 km dari Lapangan Golf Willowbrook, Inman Park, dan Northgate Shopping Center. Rotary Park dan Taman Chain of Lakes juga berada dalam 20 km.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan Balmoral Resort Florida

9,0

Istimewa

9,4

Kebersihan

8,8

Lokasi

8,8

Staf & layanan

9,4

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 173 dari 246 ulasan
Penilaian 8 - Bagus. 40 dari 246 ulasan
Penilaian 6 - Medioker. 21 dari 246 ulasan
Penilaian 4 - Buruk. 4 dari 246 ulasan
Penilaian 2 - Sangat Buruk. 8 dari 246 ulasan

Ulasan

Terverifikasi

10/10 Luar Biasa

Arazay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love this resort.
Menginap 3 malam pada bulan April 2022
Terverifikasi

10/10 Luar Biasa

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Love this home!

Except for the horrible toilet paper and no cleaning supplies to clean up after ourselves, we had a wonderful time. Couldn’t have asked for a better place to stay. Beautiful, spacious, & exceptionally clean.
Menginap 2 malam pada bulan Desember 2022
Terverifikasi

10/10 Luar Biasa

kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great resort for a family

We were very impressed with the entire place. The townhouse we stayed in was spotless and had everything you would need to feel at home. The clubhouse was great for the kids with a free updated game room and tv room. The waterpark kept the kids busy for hours and the pool and hot tub very very relaxing. The pool bar and restaurant were very reasonably priced. We would definitely stay here again.
Menginap 2 malam pada bulan Oktober 2017
Terverifikasi

10/10 Luar Biasa

Esteban

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great place to stay, close to Legoland!

Great place to stay! Very comfortable home, having the four bedrooms with bathrooms really helped! 25 minutes from Legoland, very peaceful place. Only thing, when we got there, the trash containers were already full from the previous visitors, but we were able to manage. Rooms very spacious, two car garage, open space with a nice kitchen. I will return!
Menginap 2 malam pada bulan Januari 2023
Terverifikasi

2/10 Sangat Buruk

Diego

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Terrible experience

There was a water park in the hotel and that was the main reason we chose it. The water park was closed and no one warned us about it. Also, there were many cockroaches in the house mainly in the kitchen.
Menginap 2 malam pada bulan Februari 2023
Terverifikasi

6/10 Medioker

Bret

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The property itself is very very nice. This was offset by the service. You got the feeling you were being a bother to those you are paying. I'd recommend training people answering the phone and working the front desk. Also, the 10AM check out and 4PM check kind of sums up th vibe you get from some of their service.
Menginap 2 malam pada bulan April 2022
Terverifikasi

8/10 Bagus

Alison

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The house was very big and nice, comfortable beds. There could be more kitchen utensils for a house this size. I've stayed at Miami condos that include a strainer. They had one oven pan, two pots and a saucer. Plenty of bowls and plates though. Please be warned that Expedia does not list all the charges required prior to check in. We were surprised with an additional $540 nonrefundable cleaning and amenity fee prior to checking in, almost causing me to not be able to check in for my daughter's birthday trip.
Menginap 4 malam pada bulan Juli 2023
Terverifikasi

10/10 Luar Biasa

Chelsea

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
All the homes are new, beautifully decorated, and the pool was really warm so we were able to swim on the cooler days. Directions to the house were difficult, Google maps was not accurate, assuming this is because of the new development. This did make ordering food difficult at times. Loved having a washer and dryer on site! Only a few minor suggestions... Providing enough garbage bags for a family's week long stay would be nice, as well as toilet paper and paper towels. The pool light wasn't on and couldn't find a switch. Also, a baking sheet would be beneficial for heating up certain leftovers. Overall, our stay was great, would highly recommend!
Menginap 5 malam pada bulan November 2022
Terverifikasi

4/10 Buruk

Venessa Ruth

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and nice area. Everything is modern. Great spot from Legoland, only 15 min drive. Beds were squeaky. The door code they us was wrong. We had to wait for 30 minutes or so to get the right code. We had a late check in so it took several tries of different codes to be able to get in. On a Sunday night, there was a loud party from the resort, we could hear it late at night and had trouble sleeping. Otherwise, everything else is good. They were able to give us a late check out to accommodate us which was very good on their part.
Menginap 3 malam pada bulan Juli 2023
Terverifikasi

8/10 Bagus

Randall Floyd Gearhart

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property itself is out of the way when it comes to attractions but it was clean and comfortable. We rented this house because of the private pool. We found out the day we were to arrive that the pool heater wasn't working and they were refunding our money. That was the main reason we rented the house. Had we know that ahead of time, we would have cancelled the rental. Telling us the day of meant we could not cancel and get our money back. They didn't seem to be in a hurry to get it fixed either. We asked several times about it but were told, they had to have another company come in to fix it. It was never fixed and it was too cold to use the pool.
Menginap 7 malam pada bulan Maret 2023
Terverifikasi

6/10 Medioker

Miranda

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar

Just meh

To start, we did not have the break-in issues that many other reviewers encountered. We made sure that all of the house windows and doors were locked and it was fine. The house that we rented apparently did not have a pool heater and brrrr...but who really knows because when I called Balmoral ahead of our trip, they were of zero help. This type of service extended to the onsite concierge and bar staff. Horrible service...absolutely horrible, yes you bar lady. Waterpark-closed, no business center, pool area- run down and filthy...hot tub water was yellow, no locked gate access after hours. The house fit our family fine. Like other reviews, kitchen ammenities are lacking. Wait until you try the can opener, you will hate your life. It was wonderful having laundry in the unit, and a full sized kitchen.
Menginap 5 malam pada bulan Februari 2023
Terverifikasi

8/10 Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The house was a great size and comfortable. I specifically choose this house because of the amenities of the water park which were closed during our stay. House had small spiders and spider webs like it wasn’t used in some time.
Menginap 3 malam pada bulan Desember 2022
Terverifikasi

4/10 Buruk

Jill

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
The last 2 times I have stayed here (chosen due to location close to Lego Land/Orlando, needed a house for bigger group, and past great experience at water park), I have been assigned the very last house in the corner the farthest away from the club house amongst no other completed homes (i.e. construction zone). This last visit, we were bringing 3 kids purely for the water park feature. When we arrived, the water park was "closed for maintenance." Come to find out, according to the bartender, it closed after Hurricane Ian and never re-opened. I never received notice of this or I would have changed lodging arrangements. When I called and called (because they no longer have any staff on site), I was told I could not get a refund because of the 2-night minimum stay. She said we would be refunded the "resort fee" which was $40 of the $800 reservation, which was never refunded. Incredibly disappointing all around.
Terverifikasi

8/10 Bagus

Manisha

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I didn’t like that I got charged $100 for dirty towels that could’ve been washed.
Menginap 2 malam pada bulan Agustus 2022
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great for families

The house was perfect for our large group. The private was a real hit with the kids. The only issues was the dishwasher did not work and kitchen sink faucet was about to fall apart
Menginap 2 malam pada bulan Juni 2022
Terverifikasi

10/10 Luar Biasa

Gregory

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice house. Didn’t use the water park due to low temperature but it looks very nice the kids would have loved it
Menginap 2 malam pada bulan November 2021
Terverifikasi

8/10 Bagus

Barbara

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Family enjoyed the private pool the water park area I didnt like the response from the bar n grill that the lady gave my grandson he ordered some cheese fries and the shreded cheese she put on them wasnt quite melted so he asked if she could melt it some more and she acted like she had an attitude and said thats all i can do didnt even attempt to melt the cheese some more
Menginap 3 malam pada bulan Oktober 2021
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ideal location for family reunion traveling from Michigan and New Hampshire. The private pool was a real plus.
Menginap 8 malam pada bulan Februari 2021
Terverifikasi

10/10 Luar Biasa

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Game room confusion

We love Balmoral!!! Only issue this time was on Sat. the game room was locked and after the kids waited all day we were then told that it closed at 6:30 even though it's posted 10PM. No big deal just some confusion.
Menginap 3 malam pada bulan Oktober 2020
Terverifikasi

10/10 Luar Biasa

Sandra

Disukai: Kebersihan, kenyamanan kamar

Balmoral Resort

Overall, our stay was great! The house could use some paint touch ups, our dishwasher did not work and after calling for service still never worked, never came back to repair, blinds came falling off, they were all different sizes..we checked in with the garbage can full and it was never emptied while we were there and we had to figure alternatives for our garbage
Menginap 4 malam pada bulan Juli 2020
Terverifikasi

2/10 Sangat Buruk

AK

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Do NOT book this "resort"!@! Worst place we have EVER stayed!!!
Menginap 2 malam pada bulan Juli 2020
Terverifikasi

2/10 Sangat Buruk

Shannon

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

PISSED COMPLETELY OFF

I'm ery pissed off at rhis point. Me and my family was told i would get my miney back because our trip was canceled due to Covid19. I has a Autistic child and also have health issues. They told me and hotels.com i would receive a call in June witch is 3 months later from when we was supposed to take our trip. It is now almost July and im still getting the run around. I have always used hotels.com but after this never again this is the 2nd time this company has pissed me off . I will be filling a lawsuit against this company. If anyone else is having this happen u should get u a lawyer too
Menginap 2 malam pada bulan Maret 2020
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
we had a wonderful stay...love the place and the amenities for a really good rate for the whole family.
Menginap 4 malam pada bulan Juni 2020
Terverifikasi

6/10 Medioker

Kristin

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Pool area was nice and great for kids but the music was very annoying at the pool, same songs every day over and over. Several things in room were not working properly.
Menginap 6 malam pada bulan Juni 2020
Terverifikasi

6/10 Medioker

Rebecca

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Upon checking in we were told on the phone if we arrived early we could check in early but we couldnt because the unit wasnt ready and needed repairs after inspection. They gave us a 40.00 gift certificate for a party of 11. The cleaning lady was still there when we checked in at 430pm and she ledt without finishing. One room had been vaccuumed only. She left what little toiletries they had on the kitchen counter. We rented a grill for 60.00 and the delivered it in the late afternoon when i called at 10am. Asked for more toiletries and they said they were on back order. A heads up would have been nice. We spent over 100.00 on soaps and toilet paper, shampoos, dish washing detergent etc. It rained all weekend so we didnt get to use any of the amenities. Couldnt get anybody on the phone for 3 days. I called prior to our stay to check on reservation and also called several times for other things.
Menginap 3 malam pada bulan Juni 2020