Cari Kondominium di Haliyal

"Staff is good"

"Subject: Serious Complaint Regarding Failed Booking and Poor Stay Experience at The Kings Resort Dear Hotels.com Customer Support Team, I am writing to express my disappointment and frustration regarding my booking at The Kings Resort, which I made through Hotels.com and paid for in full. When we arrived at the resort, we were informed that our booking had not been confirmed by the property, despite having completed the booking and payment through your platform. Unfortunately, we arrived late...

"It’s was a very good experience "

"The staff were friendly and welcoming. The buffet was great for all three meals plus tea. There was a variety of activities with something for everyone. Very clean, very quiet. A relaxing stay."

"Everything is excellent… Hospitality is wonderful"

"Clean and large room and decent staff"

"This listing is a scam, do NOT stay here. It is publicly accessed by crowds of people, not a private property. There is mud and construction debris everywhere, the pool is brown with dirt. The listing lies about wifi being available (it was available in one room), and about being all inclusive. Our room's door beeped for 5 minutes every time we opened it, the answer we received from front desk was "it'll stop in 5 minutes". No fix. There was pee on the toilet seat. The cleaner came with a...

"Suraj was super helpful. Awesome staff, clean hotel food was great"

"Booked a club room but staff tried to put me in a regular room, insisting that it was a club room even though it was much smaller. I was taken to a club room upon insisting of being provided one, and told that this was in the older wing. The older wing turned out to be under part maintenance, though I was promised that the rooms were well maintained. However, the room smelled stale, the tub was not clean, etc. I expect better from an ITC hotel. Either don't offer more premium rooms until the...