Cari Kastel di Hamburg

"A"

"Rooms very nice. Staff was excellent. Tub and shower area could be upgraded. And adding coffee pot each room would be a plus"

"Not"

"I’ll keep it simple… took about 15 attempts everytime with the key card to get into the room, the AC didn’t work the room was 82 degrees unless opened a window which the room filled up with smoke from the people from the other rooms smoking outside their rooms. The mini fridge freezer was frozen shut, i had to defrost it in the shower where the shower rod was broken held together with duct tape. The full size bed was a twin frame so anytime moved felt the mattress was going to flip. Also found...

"We booked this as a last minute hotel and it ended up being the worst hotel I’ve ever seen. It smelled horrendous and was just dingy. The property was not maintained and the lobby smelled like BO. The only plus side was when I asked for a refund because the conditions were horrid. We got a full refund."

"Staff was helpful and friendly!"

"Hotel was rundown, and when I got to my room, it was trash on the floor, mold, stains everywhere, and when I took the sheets off the bed to check for bedbugs, I found stains all over the sheets which looked to me like it was smeared fecal matter. It was unsanitary and disgusting. I went downstairs to talk with management and they were not there so I spoke with the front desk lady and she was unhelpful and I asked her about getting a refund and she said that the management won’t be giving a...

"Overall great experience"

"Its 4 miles from Walden galleria. In the middle of nowhere."

"."

"The staff were friendly and welcoming. Our room was clean and well kept. The fresh cookies in the lobby were a nice touch. This hotel is not fancy but is a great option for a short stay or business trip. Highly recommend."