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Best Western Plus Hotel Böttcherhof

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Hamburg City Hall

Located close to Prototyp Auto Museum and German Customs Museum, Best Western Plus Hotel Böttcherhof provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, Restaurant Johann's, features international cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp1.824.969
Rp1.952.717 total
includes taxes & fees
31 May - 1 Jun

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About this property

Best Western Plus Hotel Böttcherhof

  • Luxury hotel near Hamburg City Hall
  • Located close to Prototyp Auto Museum and German Customs Museum, Best Western Plus Hotel Böttcherhof provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, Restaurant Johann's, features international cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Luggage storage, a 24-hour front desk and smoke-free property
    • A banquet hall, secured bike storage and 20 meeting rooms
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 164 rooms have comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with hairdryers
    • 81-cm flat-screen TVs with cable channels
    • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24.50 per person
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE160005047
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Best Western Plus Hotel Böttcherhof pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Hotel Böttcherhof?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Böttcherhof on 31 May 2026 start from Rp1.824.969, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Böttcherhof?

Self-parking is available for EUR 18 per day.

What time is check-in at Best Western Plus Hotel Böttcherhof?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Böttcherhof?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Hotel Böttcherhof located?

Located in Hamburg-Mitte, this luxury hotel is within 6 mi (10 km) of German Customs Museum, Hamburg City Hall and Prototyp Auto Museum. Hamburg Dungeon and HafenCity InfoCenter are also within 6 mi (10 km). Legienstrasse U-Bahn is 21 minutes by foot and Horner Rennbahn S-Bahn is 23 minutes.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

6.2

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 301 out of 518 reviews
Rating 8 - Good. 174 out of 518 reviews
Rating 6 - Okay. 20 out of 518 reviews
Rating 4 - Poor. 9 out of 518 reviews
Rating 2 - Terrible. 14 out of 518 reviews

Reviews

Verified

8/10 Good

Steven

The room was very nice and spacious. Breakfast was outstanding and great quality.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top! Very modern and spacious rooms. Everything perfect!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Khaled Jibreel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Johanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude evening receptionist.

We arrived very late and the stuff was very rude. Not service minded at all. We asked if it was free to park on the street and only thing he said "why should I know?"
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Silas

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay plus a good price. No much around the hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
Stayed 1 night in May 2023
Verified

10/10 Excellent

Øivind

Liked: Cleanliness, staff & service, amenities
Satisfied
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Comfortable hotel with excellent showers! Lovely dinner.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Ljavdrim

Liked: Cleanliness, staff & service, property conditions & facilities
17 euro for parking , $250 per night no breakfast and no parking crazy.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Nights Stay

One night stay with my son. Great hotel, very clean, good facilities and easy parking.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Ramish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, I believe parking should have been included in reservation!
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Jesper

Liked: Cleanliness, amenities
.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Little of and shady street BUT the hotel was nice and clean
Stayed 1 night in Jun 2022
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect! Big space, clean, bathroom… no words… soo pretty.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Ahmad Masih

Disliked: Cleanliness, staff & service
Rude staff, refused check-in on the grounds of no payment even though full payment had been made. Room not cleaned properly, toilet still dirty, shower had mould in it. Will not stay at this or any other Best Western again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Roshanak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg

Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk The hotel is very good and comfortable
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Erica

Disliked: Staff & service, amenities, property conditions & facilities
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said “ I was just joking!” This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am. When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free. She said it’s not and would not waive the charges.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities
Överraskande bra
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities
Hieno hotelli ja huone, hyvä ruoka!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gunnar

Liked: Cleanliness, amenities, property conditions & facilities
Mega Zimmer, im Herbst 25 top saniert, alles super sauber, sehr wertig. Toller Spa-Bereich.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kolja

Liked: Cleanliness, staff & service, amenities
Das Zimmer war perfekt - sehr modern und schön mit vielen Details eingerichtet! Das Personal war sehr zugewandt, aufmerksam und super zuvorkommend! Die Essensauswahl beim Frühstück war beeindruckend und alles war sehr frisch und super lecker!
Stayed 2 nights in Jan 2026