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SIDE, a Member of Design Hotels

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Luxury
5.0 star property
9.2

Wonderful

Luxury family-friendly hotel near Neuer Wall

Located close to Hamburg State Opera and Hamburg City Hall, SIDE, a Member of Design Hotels provides a rooftop terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to reflexology, a massage or a facial at SIDE Spa, the on-site spa. The on-site restaurant, meatery restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
The current price is Rp3.403.679
Rp3.641.936 total
includes taxes & fees
20 Jul - 21 Jul

Room options

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (S)

1 bedroom, premium bedding, minibar, in-room safe

Suite (S)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Hamburg City Center, a neighbourhood in Hamburg, SIDE, a Member of Design Hotels is in a shopping district and near a metro station. Hamburg State Opera and Hamburger Kunsthalle are cultural highlights, and travellers looking to shop may want to visit Neuer Wall and Moenckebergstrasse. Looking to enjoy an event or a match? See what's going on at Millerntor Stadium or Elbe Philharmonic Hall. Visit our Hamburg travel guide
Map
Drehbahn 49, Hamburg, HH, 20354

What's nearby

  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    4 min walk - 0.4 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    10 min walk - 0.9 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    11 min walk - 1.0 km
  • Hamburg State Opera
    2 min walk - 0.2 km
  • Neuer Wall
    7 min walk - 0.6 km

Getting around

  • Gaensemarkt U-Bahn
    2 min walk
  • Hamburg Dammtor Station
    7 min walk
  • Hamburg Airport (HAM)
    28 min drive

Restaurants

  • Meyer Lansky's
    3 min walk
  • Green Papaya
    3 min walk
  • L’Osteria
    2 min walk
  • Burgerlich
    2 min walk
  • Vapiano
    3 min walk

About this property

SIDE, a Member of Design Hotels

  • Luxury family-friendly hotel near Neuer Wall
  • Located close to Hamburg State Opera and Hamburg City Hall, SIDE, a Member of Design Hotels provides a rooftop terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to reflexology, a massage or a facial at SIDE Spa, the on-site spa. The on-site restaurant, meatery restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • Other perks include:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge) and bike hire
    • Valet parking (surcharge), babysitting (surcharge) and a banquet hall
    • A computer station, a reception hall and smoke-free property
  • Room features
  • All 178 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Baby baths, children's slippers and childcare services
    • Bathrooms with designer toiletries and children's dressing gowns
    • 122-cm Smart TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 40 per night)
  • Secured, covered valet parking on site (EUR 40 per night)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 42 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Botanist Bar
  • meatery restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Baby bath
  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 122-cm smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Computer monitor
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Self-parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does SIDE, a Member of Design Hotels have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at SIDE, a Member of Design Hotels?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at SIDE, a Member of Design Hotels on 20 Jul 2026 start from Rp3.403.679, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SIDE, a Member of Design Hotels pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at SIDE, a Member of Design Hotels?

Self-parking is available for EUR 40 per night. Valet parking is available for EUR 40 per night.

What time is check-in at SIDE, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at SIDE, a Member of Design Hotels?

Checkout is at noon.

Does SIDE, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is SIDE, a Member of Design Hotels located?

This family-friendly Hamburg hotel is located in the business district, within a 10-minute walk of Hamburg State Opera and Neuer Wall. Hamburg City Hall and Moenckebergstrasse are also within 15 minutes. Gaensemarkt U-Bahn and Stephansplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SIDE, a Member of Design Hotels Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 456 out of 694 reviews
Rating 8 - Good. 176 out of 694 reviews
Rating 6 - Okay. 51 out of 694 reviews
Rating 4 - Poor. 6 out of 694 reviews
Rating 2 - Terrible. 5 out of 694 reviews

Reviews

Verified

10/10 Excellent

Yoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel with polite staff, offering decent amenities and a very comfy bed. The breakfast was good with a nice spread.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort

Great Family Stay

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a central location. Big room but the washroom was a bit oddly designed.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent location

Great location ! Staff really good. Cocktails in the bar amazing!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Ilanah

Liked: Cleanliness, property conditions & facilities
Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, high standard hotel. Had a room on 7th floor, if anyone was to be on the rooftop ( on 8th) we would have been kept awake so probably some problems with noise on this specific floor. Other friends stayed on 3rd with NOV noise. Nice spa but too many kids at the time of visit making it a bit chaotic! Otherwise, very nice, will definitely stay again!
Stayed 1 night in Jul 2025
Verified

8/10 Good

AJ

Liked: Cleanliness, staff & service, amenities
The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in walking distance to the Messe convention hall.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business 5 star hotel super clean and efficient. Also a great steak house and bar onsite. Very central. Definitely recommended
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Service,
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel ideal for the Staasoper
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the staff is very friendly and helpful.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Bibi

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lugina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and a really nice interior design !
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms. Staff is very helpful
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in a good location

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Martin

Disliked: Property conditions & facilities, room comfort
Nice hotel. Not easy to understand what the hotel can offer.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Adesoye

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed 4 times before will stsy again
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Hotel in top Lage!
Stayed 1 night in Jul 2022