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Ulasan untuk Courtyard Hammond

3 out of 5
Courtyard Hammond
1605 South Magnolia Street, Hammond, LA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 219 dari 450 ulasan" "
Penilaian 8 - Bagus. 104 dari 450 ulasan" "
Penilaian 6 - Cukup Baik. 40 dari 450 ulasan" "
Penilaian 4 - Buruk. 45 dari 450 ulasan" "
Penilaian 2 - Sangat Buruk. 42 dari 450 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

7,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lauren

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Consweller, Houston

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good except the parking. There were some storage containers in the parking lot making it hard for parking.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super nice staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari FOM pada tanggal 30 Apr 2024
Dear Tony, thank you for taking the time out of your day to leave us a review. We take pride in our work and providing great service to our guest. We appreciate your business and hope to see you again soon.

10/10 Sangat Bagus

Makema

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 21 Apr 2024
Dear Makema, thank you for choosing to stay here at the Courtyard with us. We are thrilled to know that you enjoyed your stay. We hope to see you again soon.

4/10 Buruk

Michael

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Never again
Menginap 1 malam pada bulan April 2024
Tanggapan dari FOM pada tanggal 18 Apr 2024
Dear Michael, I'm sorry to learn that you did not enjoy your stay. We would love to hear more about your stay so that we can better serve you and other guests.

10/10 Sangat Bagus

Makiya

Menginap 2 malam pada bulan April 2024
Tanggapan dari FOM pada tanggal 30 Apr 2024
Dear Makiya, thank you for choosing to stay here with us at the Courtyard. We are glad to know you enjoyed your stay. We hope to welcome you again soon.

8/10 Bagus

cecil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I
Menginap 2 malam pada bulan April 2024
Tanggapan dari FOM pada tanggal 17 Apr 2024
Dear Cecil, thank you for your business. We are pleased to know that you enjoyed your stay with us. We hope that you come visit us again soon.

10/10 Sangat Bagus

Juliana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff. Nice facilities.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 17 Apr 2024
Dear Juliana, thank you for staying with us here at the Courtyard and taking the time out of your day to leave us a review. We are thrilled to hear that you enjoyed your stay. We take pride in providing the best service for our guest. We hope to see you again soon.

10/10 Sangat Bagus

Tracey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cashandra at the Bistro was incredibly nice and fun!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 17 Apr 2024
Dear Tracey, thank you for choosing to stay with us here at the Courtyard on your recent trip to Hammond and for taking time out your day to leave us a review. We are thrilled to know Coshanda showed you a good time. We will be sure to share your review with her to let her know a job well done. We hope to see you again soon.

10/10 Sangat Bagus

Revva

Great stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari FOM pada tanggal 17 Apr 2024
Dear Revva, thank you for choosing to stay here with us at the Courtyard. We are thrilled to learn that you enjoyed your stay. We hope to see you again soon.

10/10 Sangat Bagus

Jennifer, Lafayette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel - would stay again!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari FOM pada tanggal 18 Apr 2024
Dear Jennifer, thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us.

10/10 Sangat Bagus

Lavenda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very nice
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 18 Apr 2024
Dear Lavenda, thank you for choosing to stay here with us at the Courtyard. We are please to know that you enjoyed your stay. We take pride in providing the best service to our guests. Your feedback will be shared with the staff to celebrate a job well done. We hope to see you again soon.

10/10 Sangat Bagus

Christy, Breaux bridge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari FOM pada tanggal 18 Apr 2024
Dear Christy, we are pleased to know that you enjoyed your stay. We hope to see you again soon.

10/10 Sangat Bagus

Precious

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was an amazing experience and I would definitely recommend it
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shania, FOM pada tanggal 17 Apr 2024
Dear Precious, I want to thank you for not only choosing to stay here at the Courtyard with us but for taking time out of your day to share about your experience as well. We are thrilled to know that you enjoyed your stay. Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Sangat Bagus

Rena

The staff at this hotel exceeded my expectations. What a pleasant and enjoyable stay! Shay, A.J. and Kathy are definitely assets to this facility.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 17 Apr 2024
Dear Rena, On behalf of the entire hotel team, I want to thank you for not only choosing to stay here at the Courtyard with us but for taking time out of your day to share about your experience as well.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Sangat Bagus

Frederick

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 18 Apr 2024
Dear Mr. Frederick, thank you for taking time out of your day to leave us a review. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bagus

Gloria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Trash behind the nightstands
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Carrie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Rude staff at front desk. They didn’t greet us kindly, didn’t offer waters for my Gold Elite status. The bar was completely out of wine and most alcohol. Did not have blow drier in our room. For breakfast they barely had any items to serve. Starbucks machine was broken so they could only offer drip coffee. I stay at Courtyard Marriot properties about 25-30 times a year and this is not the norm for most properties. Less than impressed with this one.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Dennis

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Several power outlets and the in-room refrigerator didn’t work. Also, the design of the shower is very poor causing the bathroom floor to get flooded.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Gary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Was clean. However no bottled water in the room nor was there a clock.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Jennifer

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

George

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Shawn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was nice. Staff was excellent
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Renee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Constance

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was convenient to the interstate and clean.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jessica, Bossier City

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Dustin

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
This hotel cancelled my hotel room the night of my reservation without telling me. This was in the middle of torrential rains where driving conditions were too bad for extended drives. I was told there were no vacancies so I had to search for the next few hours for a new place. Ended up cutting my trip short. Marriot Bonvoy is absolutely terrible in my opinion.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Kim Minh

Disukai: Staf & layanan
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Pascal

Disukai: Staf & layanan, kondisi & fasilitas properti
Convenient to interstate and dinning
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Autumn

Disukai: Kebersihan, staf & layanan
Decent
The Courtyard is a clean and modern hotel. The staff are very nice. However, true accomodations could use some attention. The smoke detector was covered with paper and the shower was rickety. Otherwise, a decent hotel.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Lora

Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

felice

Disukai: Staf & layanan
Menginap 2 malam pada bulan November 2023

4/10 Buruk

don

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
tv did not work properly. dirty elevators. no brkfst included for price. closet door magnet broken, door stayed open. very low water pressure at sink. no shower door, water could go to floor. no microwave above frig. frig very small. as square dancers and ballroom dancers we often travel and frequent hotels in our travels.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Wendy

Menginap 1 malam pada bulan November 2023

4/10 Buruk

Jonathan

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Very clean and the staff was excellent
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Carrie

Great time and relaxing room
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Total joke of a place
Apparently the hotel had a power outage and they couldn’t make keys ALL WEEKEND!! They did offer to cancel the rooms if it was an inconvenience, but everybody was there for a wedding. The hotel says that they will give a discount. Please tell me why I still paid $200 to stay there. That’s not a discount. Especially when that was my price prior. I don’t recommend this hotel. They don’t have their stuff together and they will lie just to get you to stay. The discount wasn’t immediately applied to our bill because she claims she had to get with “ management” but my mother used the same girl upon checking in and got a discount, a HUGE ONE she only paid $129. When I checked my account with the updated price, I was disappointed to see that no discount was given for the HUGE inconvenience.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Adele

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jesmine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Lyle

Menginap 2 malam pada bulan September 2023

4/10 Buruk

Marcus, Aurora

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Not sure where to start as im extremely disappointed with my recent stay at the courtyard in Hammond LA. I will say the staff was extremely nice. But the facility needs to be cleaned. Elevators filthy the entire time. But that was not the main issue. My room had so much mold in it that my eyes swole up and I started sneezing like crazy. Allergic reaction to all the mold. They switched my room and guess what??? Same issue. Mold all in the ceiling all in the bathroom. It was to the point i went and laid in the rental vehicle in order to be able to breathe. Im super disappointed and feel like i should be compensated for my inconvenience. Spoke to the lady at the desk and she told me to file a complaint. This was not an easy task and was told i have to wait 3-5 days for a response from the 800 number i was finally able to find on google. This place was worse than a motel 6 and the prices where 2x higher. Someone needs to fix this. I cant post my pictures but if you could see how much mold there was it would disgust you.
Menginap 3 malam pada bulan September 2023