Hampton hotel guide. Benchmark hotel in Hampton, Virginia

"Expedia should make clear that the hotel will insist on a significant extra payment at check-in as deposit for incidentals. This affected our budget. I've never before been at a hotel where it's so difficult to get the room cleaned. Had to ask multiple times before ours was. The hotel's knowledge about whether their so-called accessible rooms had walk-in showers was poor. Their systems obviously did not have accurate information and my wife and I ended up in 3 different rooms in 24 hours while this was resolved. Beware the addition of an extra charge for parking! I only noticed because I checked the bill and pointed out we did not have a car. Not a hotel I would return to."

"Yes"

"Great place to stay"

"The AC is SO loud. The property could be really cool if it was renovated a bit. Great location, great view, comfy bed and location but random things located in the hallway, rickety elevator and like I said the AC woke us up every hour. "

"The room was clean and the staff was extremely helpful. 10/10 will be staying again"

"It would be nice if they had a full time restaurant. The surrounding area has no restaurants and we had to Uber quite often. Their restaurant has very limited hours and is completely closed on a few days."

"The property was not maintained well. The front door would not lock and the safety latch was cracked in half. The bathroom faucet handle came completely detached with each use. The towels were very small and not good quality. The pillows were terrible. Many of the fixtures and clothes hangers were rusted. Although a non-smoking facility, pot, cigarette, and cigar smoke were rampant on the grounds."

"Nice place, we'll maintained and clean"

"The bar had a great selection."