Area BBQ/piknik

Ulasan untuk Element Hampton Peninsula Town Center

3 out of 5
Element Hampton Peninsula Town Center
1851 MERCHANT LANE, Hampton, VA

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 184 dari 335 ulasan" "
Penilaian 8 - Bagus. 70 dari 335 ulasan" "
Penilaian 6 - Cukup Baik. 35 dari 335 ulasan" "
Penilaian 4 - Buruk. 14 dari 335 ulasan" "
Penilaian 2 - Sangat Buruk. 32 dari 335 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kendrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Services Team pada tanggal 7 Mei 2024
Dear Kendrick, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Element Hampton Peninsula Town Center. We look forward to welcoming you back on your next visit!Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Jasmine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 30 Apr 2024
Dear Jasmine, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Element Hampton Peninsula Town Center so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

ShaQuinta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 3 Apr 2024
Dear ShaQuinta, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Element Hampton Peninsula Town Center. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Donisha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Element Hampton Peninsula Town Center: A Gem for Extended Stays If you're looking for a comfortable and convenient place to stay in Hampton, Virginia, look no further than Element Hampton Peninsula Town Center. This hotel truly impressed me. Here's why: Clean and Spacious Rooms: My room was spotless and well-maintained. The in-suite kitchen was a major plus, especially for extended stays. It felt more like an apartment than a hotel room, which was a nice change of pace. Prime Location: The hotel is situated right in the heart of the Hampton Town Center. Everything you need - restaurants, shops, entertainment - is within walking distance. They also had bikes you can rent. Delicious Breakfast: Starting your day with a complimentary breakfast is a great perk, and the options at Element were delicious. Surrounded by Restaurants: There's a wide variety of restaurants right outside your doorstep. You'll have no trouble finding something to satisfy your taste buds.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 2 Apr 2024
Dear Donisha, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. Welcoming you back would be a pleasure, so please return soon for another outstanding experience at Element Hampton Peninsula Town Center.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

2/10 Sangat Buruk

Chris

Bepergian bersama teman
Tidak Disukai: Fasilitas
I booked a room at the Element Hampton through Expedia and paid in full. Upon checking in, the gentleman at the desk acknowledged that the room was pre paid and asked for a card to cover any damages. When I check my account the next day the hotel charged me AGAIN for the room. Totally unacceptable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 1 Apr 2024
Dear Chris, We always want our guests to leave with a favorable impression of our hotel; therefore, we truly apologize for not meeting your expectations. We are very sorry for the inconvenience you encountered with the charges on your card. We have already issued a refund. We completely understand the frustration you must have experienced, and we appreciate you bringing this to our attention. We value your business and hope you will give us another opportunity to regain your trust the next time you are in the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

8/10 Bagus

Ashia

Disukai: Staf & layanan, kondisi & fasilitas properti
Overall ot was an enjoyable experience. Would come back again
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 22 Feb 2024
Dear Ashia, We are pleased you had an energizing and fulfilling stay at Element Hampton Peninsula Town Center. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Ray

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 21 Feb 2024
Dear Ray, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Element Hampton Peninsula Town Center.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Kristina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023
Tanggapan dari Guest Services Team pada tanggal 13 Feb 2024
Dear Kristina, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Element Hampton Peninsula Town Center.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

8/10 Bagus

Aisha

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 5 Feb 2024
Dear Aisha, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Element Hampton Peninsula Town Center; we hope to see you again soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Susi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Great place to stay!
This was by far one of the best stays I’ve had in a while. In town for my daughter’s wedding for 5 nights and the hotel was perfect. The food of good, the staff was amazing and the best part, the elevators were on point. We’ve all been places where you wait forever for that elevator. But not here! Good parking and locations. 10/10!
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Guest Services Team pada tanggal 30 Jan 2024
Dear Susi, Firstly, we want to congratulate you on your daughter's wedding. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and our hardworking staff, who strive to exceed your expectations. We also appreciate your kind comments regarding the elevator and parking. We get great feedback on our location, and we are happy this made your stay even more enjoyable. It was an honor to host your visit at Element Hampton Peninsula Town Center, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Pam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Stay !!!
Amazingly clean and very modern!!!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Team pada tanggal 30 Jan 2024
Dear Pam, We are flattered by your kind review of Element Hampton Peninsula Town Center! We are thrilled to read about your enriching stay and how much you enjoyed our modern, well-maintained property. A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are honored you chose to stay with us during your visit to the Hampton area, and we can't wait to host you in the future for more great memories. Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

shameeka

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Team pada tanggal 21 Mar 2024
Dear Shameeka, We appreciate you taking the time to leave your kind rating for Element Hampton Peninsula Town Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Team pada tanggal 17 Jan 2024
Dear Paul, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Element Hampton Peninsula Town Center. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Rhonda

Menginap 13 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 10 Jan 2024
Dear Rhonda, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Element Hampton Peninsula Town Center. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Marlo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk Agent pada tanggal 6 Jan 2024
Thank you for choosing to stay with us. We hope that you will visit us again.

8/10 Bagus

Gloria

Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 2 Jan 2024
Dear Gloria, Thank you for taking the time to leave your generous rating regarding your recent visit to Element Hampton Peninsula Town Center. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Ayana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 31 Des 2023
Dear Ayana, Thank you for the wonderful review of Element Hampton Peninsula Town Center. We are thrilled to read that you enjoyed your stay thoroughly. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you once again for staying with us; we look forward to hosting you again on your next visit to the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Anaya

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 28 Des 2023
Dear Anaya, We are delighted you enjoyed your stay at Element Hampton Peninsula Town Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Tobias

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 27 Des 2023
Dear Tobias, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Element Hampton Peninsula Town Center; we hope to see you again soon. Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

2/10 Sangat Buruk

CRYSTAL, HAMPTON

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 15 Jan 2024
Dear Crystal, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Serena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great experience here, the hotel was nice and clean and the staff was very hospitable especially the front desk clerk Marshall. I would come back and stay again.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 19 Des 2023
Dear Serena, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We appreciate you mentioning Marshall for a job well done. Comments such as yours encourage our staff and help us know we are meeting our goal of exceptional hospitality. It was our pleasure hosting you at Element Hampton Peninsula Town Center, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

8/10 Bagus

CRAIG

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 7 Jan 2024
Dear CRAIG, Thank you for choosing to stay with us and leaving your rating. We're delighted to know that you had a great experience here at Element Hampton Peninsula Town Center. We look forward to welcoming you back on your next visit.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Andrea

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 16 Des 2023
Dear Andrea, We are thrilled you had an excellent stay at Element Hampton Peninsula Town Center, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Maria

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfectly located for us. Pet-friendly and great complementary breakfast.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Guest Services Team pada tanggal 28 Nov 2023
Dear Maria, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. We get great feedback on our location, and we are happy this made your stay even more enjoyable. Thank you for mentioning to future guests we are a pet-friendly hotel. It was our pleasure to host you at Element Hampton Peninsula Town Center, and we look forward to seeing you again soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, responsive & professional staff.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Guest Services Team pada tanggal 15 Nov 2023
Dear Guest, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at Element Hampton Peninsula Town Center.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

karissa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 31 Okt 2023
Dear Karissa, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Element Hampton Peninsula Town Center.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

torri

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 30 Okt 2023
Dear torri, Thank you for staying with us and your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. We hope Element Hampton Peninsula Town Center is your first choice whenever you visit the Hampton area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

8/10 Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
This property although stunning has some items that should be paid attention to by facilities. The living room area had hangers for a 2nd window covering but it was missing. The result: lots of street and nearby freeway noise, plus lighting. The towel bar came loose while we were there. Touch ups on the wall in the kitchen were noticeable. As much as this room was and the expectation of quality matched elsewhere on site, this is an issue.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 16 Okt 2023
Dear Mary, Thank you for taking the time to share about your stay. We are glad you enjoyed most aspects of your visit. It is always nice to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We have noted your remarks regarding our rooms and facilities. We continually strive to advance our services and appreciate your valuable feedback. It was a pleasure having you stay with us, and we hope to see you again soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

4/10 Buruk

Kenesha

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Excellent staff customer service. Room was dirty.. bed was nasty. Walls paint chipped.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 15 Okt 2023
Dear Kenesha, Thank you for reviewing our hotel. We apologize for not meeting all of your expectations during your visit. As part of our commitment to our guests, we strive to provide clean and well-maintained rooms, and we are disappointed that we fell short in this instance. We will immediately address this issue with our housekeeping team to ensure necessary changes are made to solve these problems. We are happy that our team took good care of you, so we hope you will consider staying with us again to provide you with the seamless stay you deserve.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Shatanyaer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 11 Okt 2023
Dear Shatanyaer, Thank you for choosing Element Hampton Peninsula Town Center and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Dominique

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 12 Okt 2023
Dear Dominique, Thank you for rating your stay at Element Hampton Peninsula Town Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

2/10 Sangat Buruk

Sharena

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Management was not professional
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Services Team pada tanggal 9 Okt 2023
Dear Sharena, Thank you for taking the time to share your feedback. We are sorry to hear that you experienced any issues during your stay with us. We strive to provide exceptional customer service to all our guests, and it is disappointing to learn that we fell short of your expectations. We value your feedback and will take the necessary steps to ensure that such incidents do not happen in the future. We appreciate your honesty and hope you will give us another opportunity to serve you better on your next visit. Thank you again for bringing this to our attention; we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Watson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel
The best hotel we have stayed in. Was amazed at the wonderful breakfast layout & quality of food. All management was friendly &accimodatimg.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Your Guest Services Team at Element Hampton pada tanggal 30 Sep 2023
Dear Watson, Thank you for your kind words! We're delighted you had such a positive experience at Element Hampton Peninsula Town Center. Our team is dedicated to providing the best service and amenities possible, and we're thrilled that you enjoyed our breakfast and found our staff accommodating. We look forward to welcoming you back on your next visit!Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Karen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice low key hotel with spacious rooms, comfy beds
Menginap 1 malam pada bulan September 2023
Tanggapan dari Your Guest Services Team at Element Hampton pada tanggal 30 Sep 2023
Dear Karen, We're thrilled you enjoyed your stay at Element Hampton Peninsula Town Center! Thank you for the positive feedback about our spacious rooms and comfortable beds. We look forward to welcoming you back for another great stay in the future.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Karline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome place to stay
The location is great for shopping and eating. Not far from the highway. My room was clean and spacious. The breakfast was okay.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Services Team pada tanggal 12 Sep 2023
Dear Karline, Thank you for reviewing your stay at Element Hampton Peninsula Town Center. We are grateful for your kind words and feedback. We are pleased you enjoyed our hotel's convenient location near the highway and had options for restaurants and shopping nearby. We were also delighted that you found our rooms spacious and clean. Many of our guests appreciate the extra space in the rooms, making their stay more comfortable and homely. We are happy to have contributed to your positive experience in the area and look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Ricardo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sheets were dirty, hall ways stunk, maintenance was going on.
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Your Guest Services Team at Element Hampton pada tanggal 10 Sep 2023
Dear Ricardo, We apologize for the inconvenience you encountered during your stay. Cleanliness and guest comfort are our top priorities, and we regret that you experienced issues with the sheets and noticed unpleasant odors in the hallways. We understand that maintenance work may have been ongoing to enhance our facilities. Your feedback is valuable, and we appreciate you bringing these matters to our attention. We will consider your comments to improve our services and ensure a more pleasant stay for future guests. Thank you for sharing your feedback.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

2/10 Sangat Buruk

Vada

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very Unclean
Although the structure looks nice the place had a strong musty terrible oder all throughout the hotel. I would expect much more considering the prime location in a major shopping mall.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Services Team pada tanggal 9 Sep 2023
Dear Vada, We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained property, and we understand that we failed to deliver on that promise in this instance. Your comments are valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. As you mentioned that you liked our prime location close to shopping malls, we request you give us another opportunity to show you the exceptional stay you deserved on your last visit. Thank you once again.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Marlo

Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Services Team pada tanggal 8 Sep 2023
Dear Marlo, Thank you for rating your experience at Element Hampton Peninsula Town Center. We always aim to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

6/10 Cukup Baik

Cathy

Tidak Disukai: Staf & layanan
Terrible place
The room was so plain and the tv is so far from the bed. We were in the middle hallway and you can hear everyone talking and yelling. Then it wasn’t even check out time and some housekeeping lady was literally trying to bust in our room. She almost got hurt. Super unprofessional. Like trying to open our door. We weren’t checked out. I had to really use prayer and control in that moment. This place was ghetto for the price I paid. Never again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Services Team pada tanggal 5 Sep 2023
Dear Cathy, Thank you for staying with us. We are pleased to know that most aspects of your visit were enjoyable. It is, however, disappointing to read that we did not leave a favorable impression on you, especially since we typically receive wonderful feedback about our property and guest rooms. At our hotel, we strive to provide the best possible customer service, and we regret that we fell short of your expectations. We appreciate your comments and will review this with the team to improve our guest experience. Thank you again; we hope to have another opportunity to exceed your expectations in the future.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Amonie, Hampton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s property was very convenient located within the mall, plenty of shopping and dining options.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Services Team pada tanggal 4 Sep 2023
Dear Amonie, Thank you for choosing Element Hampton Peninsula Town Center as your home during your visit, and we want to thank you for mentioning our ideal location! With easy access to the mall, restaurants, and shops within minutes, our hotel is a comfortable and affordable choice in this incredible area. Thank you once more for your kind review. Please come back and see us again soon. Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Cesar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really nice hotel, everything clean, room had everything we needed. Sofa bed was only negative, it was not comfortable at all
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 31 Agu 2023
Dear Cesar, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are glad your room provided all the comforts you expected and you enjoyed all of the in-room amenities we provide. We are sorry to read that the sofa bed in your room was uncomfortable. We will look into this; thank you for letting us know. It was wonderful to have you as our guest at Element Hampton Peninsula Town Center, and we hope you will return soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The suite was beautiful Everyone was so accommodating. Very Clean and secure
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 27 Agu 2023
Dear Shannon, Thank you for your kind words about Element Hampton Peninsula Town Center. We are delighted your room provided the comforts you expected. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the service from our hotel staff went beyond your expectations. We are honored you chose to stay with us during your visit to the Hampton area, and we can't wait to host you in the future for more great memories.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

6/10 Cukup Baik

george

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
I had a double room and the mattress on one bed was pretty sunken in: almost to the floor when sat on. Additionally that bed sheets were paper thin and almost invisible.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 25 Agu 2023
Dear George, Thank you for sharing your feedback about your recent stay. We appreciate your observations regarding the mattress and bed sheets. We are always working to provide the best possible experience for our guests. Your input helps us identify areas for improvement, and we will use your comments constructively. We hope the other aspects of your stay were enjoyable, and we value your business. If you find yourself back in the area, we would be grateful for the chance to offer you a more comfortable experience.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 24 Agu 2023
Dear Guest, Thank you for choosing Element Hampton Peninsula Town Center and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

8/10 Bagus

MELANIE

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient and walkable location. Breakfast was decent and rooms were incredible in size
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 22 Agu 2023
Dear Melanie, We are thrilled you had a fantastic stay at Element Hampton Peninsula Town Center. We were especially pleased to read your comments about our breakfast and how much you enjoyed our spacious rooms. We are fortunate to be close to many attractions in the area, all just minutes from our hotel. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon. Have a wonderful day!Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

2/10 Sangat Buruk

DAVID

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 22 Agu 2023
Dear David, Thank you for rating your stay with us. We aim to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Jessica

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, nice clean room, perfect location, kind staff. But breakfast in the morning was not good. Eggs were watery, sausage was over cooked and French toast was gone.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 21 Agu 2023
Dear Jessica, Thank you for sharing your heartwarming words. We are thrilled to read about your enriching stay and how much you enjoyed our beautiful location. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts. We have also noted your concerns regarding the breakfast, and we will share them appropriately with our team. We enjoyed having you as our guest at Element Hampton Peninsula Town Center, and we hope to see you again on your next visit to the area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

City of Madisonville

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 19 Agu 2023
Dear Guest, Thank you for choosing Element Hampton Peninsula Town Center and for the excellent rating. We are thrilled that we exceeded your expectations and that you had a great stay. Thank you again for including us in your travel plans. We will be pleased to welcome you back anytime you visit our area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

10/10 Sangat Bagus

Cesar

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It being close to everything
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 15 Agu 2023
Dear Cesar, Thank you for sharing your comments regarding your stay at Element Hampton Peninsula Town Center. We are fortunate to have so many area attractions nearby. We get great feedback on our location and are happy this made your stay even better. We enjoyed having you as our guest and hope to see you again soon. Have a wonderful day!Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center

8/10 Bagus

Danielle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Element of surprise
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Services Team pada tanggal 14 Agu 2023
Dear Danielle, We are delighted you enjoyed your stay at Element Hampton Peninsula Town Center. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will return whenever your travels bring you to the Hampton area.Sincerely,Your Guest Services Team at Element Hampton Peninsula Town Center