Hotel Menerima Tamu LGBT di Hanley

"We arrived late at around 10pm and Aaron who was night staff was wonderful! My youngest son was still talking about how nice he was the next morning. The family room we were in had recently been redecorated with new carpet etc and was very clean and welcoming. Beds were slightly hard but others liked them. The walls are however paper thin and unfortunately the family next door woke up at 5am and played music. You can also hear people talking in the next room so be mindful."

"Nice place to stay and parking is available in the property for a fee, the breakfast is good."

"Very nice family room that was very clean. Only downside was toilet appeared to be leaking. Beds were very comfortable. Great selection at breakfast."

"Room was as expected for a hokiday inn express. Though doors could have a "soft close" element to them, so that early risers do not disrurb others unintentionally. Check in was fine, staff member could have been more attentitive - but heyho! The other recorion person (male) was full of beans and realky set a great welcome for the cistomer next ro me.... Bar staff good and efficient in service."

"Suitable for a short stay but not long as space is very limited in the family room. The spare bed was a sofa bed which was very springy and you could feel the springs. Tv was problematic and didnt work. Other than the negatives mentioned- the main bed was comfy and the bathroom was in good condition."

"I was offered an upgrade from a classic double to a feature double (for an extra £30pn) which I took. It was in the old part of the hotel. The room was very cold as the radiators were not working. I enquired at reception and was told that they would speak to someone to see if it could be sorted. A little while later an electric heater was delivered to the room which did not work and another was requested. This only managed to heat the bedroom while the bathroom remained cold. The window next to...