Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Resepsionis di properti akan menyambut tamu saat kedatangan
Saat check-in, tamu harus menunjukkan bukti vaksinasi COVID-19 lengkap
Persyaratan bukti vaksinasi COVID-19 berlaku untuk semua tamu berusia 12 ke atas; vaksinasi COVID-19 lengkap harus dilakukan setidaknya 14 hari sebelum check-in
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 2 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Pembenahan tersedia dengan biaya tambahan
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Tersedia transaksi non-tunai
Pertanyaan umum
Apakah Old Town Palace Guest House ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Old Town Palace Guest House?
Hotel tidak menyediakan parkir.
Pukul berapa check-in di Old Town Palace Guest House?
Check-in dimulai pukul 14.00.
Pukul berapa check-out di Old Town Palace Guest House?
Check-out pada pukul tengah hari.
Apakah Old Town Palace Guest House menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya per orang.
Di mana lokasi Old Town Palace Guest House?
Terletak di Old Quarter, hotel ini hanya 10 menit jalan kaki dari Pasar Hang Da, Danau Hoan Kiem, dan Pasar Malam Kota Tua Hanoi. Hang Gai Street dan Pagoda Ly Trieu Quoc Su juga hanya 5 menit.Stasiun Kereta Listrik Hanoi berjarak 14 menit dengan berjalan kaki dan Stasiun Hanoi Long Bien berjarak 16 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
7,2
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,6
Kebersihan
7,6
Lokasi
7,4
Staf & layanan
7,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 5 dari 28 ulasan
10 - Sangat Bagus
5
Penilaian 8 - Bagus. 13 dari 28 ulasan
8 - Bagus
13
Penilaian 6 - Medioker. 6 dari 28 ulasan
6 - Medioker
6
Penilaian 4 - Buruk. 1 dari 28 ulasan
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 3 dari 28 ulasan
2 - Sangat Buruk
3
Ulasan
Terverifikasi
6/10 Medioker
Traveler terverifikasi
3 Apr 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Need more mentenance
I booked single room but when I got there, it wasn't available. That was ok, gave me a Family room. That was run down not clean room. The windows not shut. But the bed was comfortable.
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2023
Terverifikasi
2/10 Sangat Buruk
Doug
22 Mar 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Got message from hotel that they had water issue and so they put me up in one of their other hotels. A long way from where I originally wanted to be. Beds in the other hotel were hard as rock. I wanted to stay at this place because people reviewed said it had comfortable beds. Very unhappy about whole thing
Doug
Menginap 1 malam pada bulan Maret 2023
Terverifikasi
4/10 Buruk
Hakim
25 Feb 2020
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
She said it was my job.
I had to pull frigerator out and plug it in and the tv. She said that was my job. When i left the key at the front desk where i layed it is where it stayed while i was gone. Anyone could have pick it up and went into the room. At time there was no one at the front desk.
Hakim
Menginap 2 malam pada bulan Februari 2020
Terverifikasi
8/10 Bagus
Martin
6 Jan 2020
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Old guest Hotel
Udmærket Hotel. Lobbyen var en smule beskidt, men værelset var fint og rent. Vi oplevede dog strømafbrydelser et par gange, og wifi-forbindelsen var ikke specielt god.
Et fint sted til en enkelt eller to overnatninger.
Martin
Menginap 3 malam pada bulan Januari 2020
Terverifikasi
8/10 Bagus
Traveler terverifikasi
8 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas
Lucy at the front desk was very helpful and spoke English quite well. The room was clean other then a few stains on the bed sheets. It was hard to find when you first arrive but it is in a good area for walking around the city. The bed was comfortable and there was a view out the window. We stayed on the fifth floor, no elevator so it’s a hike up, but it was a nice room overall. We would stay here again.
Had a great experience here the last few days. Staff was very accommodating and rooms and bathroom were clean. Lucy was very helpful withhelping to organize trips for us and arranging transportation. We would definitely stay here again. Down an alley so don’t be confused but nice that it takes you away from the street traffic.
Ligger på en lugn liten gata mitt i gamla stan. Enkel god frukost och rent på rummet uppskattade vi.
Kerstin
Menginap 1 malam pada bulan Februari 2019
Terverifikasi
8/10 Bagus
Markus
26 Des 2018
Disukai: Staf & layanan
Greit hotell i hjertet av gamlebyen
Greit hotell for prisen i hjertet av gamlebyen. Vi sov her to netter og var rimelig fornøyde med beliggenheten og personalet på hotellet. De hjalp oss med aøt fra cruise i Ha Long Bay til togbilletter til Sapa. Ulempen var alt bråket utenfor vinduet vårt da noen startet å borre hver natt kl 02. I tillegg var veggene utrolig tynne på vårt rom, så vi hørte alt naboene våre gjorde.
friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Khoo
Menginap 2 malam pada bulan Oktober 2018
Terverifikasi
8/10 Bagus
Samuel
10 Okt 2018
Disukai: Staf & layanan, kenyamanan kamar
Not bad at all for the price
Good one night stay! What can you expect paying £12 for two. We were on the 5th floor (at the top), so that was a workout to go up and down everytime. Room was small and with our room (502), you actually enter the bathroom first. Bathroom had no amenities, so bring your own soap and shampoo. The room only has a kettle, mini fridge and TV (and of course a bed with sheets). Breakfast was basic, but good it's included. What was great was the location, so close to the lake. The staff were very friendly and helped to arrange bus tickets for our onward journeys!
It was a small, but very clean and efficiently set-up room. Very good AC and wifi, and overall, great for the price! They gave us a room on the fifth floor, with lots of light. Our hosts were very friendly and accommodating. And the neighborhood is cute--hidden off a back alley, you walk past local fresh fruit & meat & fish vendors that you don't see on the main streets of the old quarter. A great, affordable choice!
Was clean and close to everything. Only thing that needs improvement is the bread for breakfast. Didn't taste very fresh, so they should have toasted it.
Traveler terverifikasi
Menginap 3 malam pada bulan Mei 2017
Terverifikasi
6/10 Medioker
Traveler terverifikasi
26 Mei 2017
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Wonderful facilities, but awful customer service
The rates were good facilities were new and very comfortable. However, it was extremely confusing to find and the staff was extremely inhospitable. If you value customer service over the condition of the room, I would not recommend. I will not come back.
Nice hotel. Friendly staffs, they recommended me to go to nearby attraction. Very close with Hoan Kiem Lake which is a nice place to spend an evening. They provided a tour and also private car to take you to the airport. At that time, charge me 300K local currency.