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Ulasan untuk N1 Hotel Samora Machel Harare

2 out of 5
N1 Hotel Samora Machel Harare
126 Samora Machel Ave, Harare

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 67 dari 180 ulasan" "
Penilaian 8 - Bagus. 77 dari 180 ulasan" "
Penilaian 6 - Cukup Baik. 25 dari 180 ulasan" "
Penilaian 4 - Buruk. 7 dari 180 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 180 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Tendaishe

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 16 Apr 2024
Thank you for your wonderful rating and review, we will pass this onto the staff.We trust that you enjoyed your stay and we hope that we will be able to host you again soon.

4/10 Buruk

nyembezi

Disukai: Fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No dining facility.no air con and towels not clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 13 Apr 2024
Thank you for your review, we are a bed and breakfast hotel and there are a lot of food outlets close by that guests can use for lunch and dinner.We have 3 different room types, the standard rooms which only have a ceiling fam the deluxe rooms which have AC and the superior rooms which have AC and a fridge.We have taken note of the areas of concern that you mentioned.We thank you for your feedback and hope that we will be able to hopst you again .

8/10 Bagus

Edwin

Bepergian bersama teman
It’s 3 star
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Thank you for your rating and review , we trust you had a good stay with us and look forward to hosting you again.

8/10 Bagus

Kerry

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Fantastic staff and the price is great but be forewarned there is no ac in the room nor a minifridge
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Thank you for your rating and review, we are glad that you enjoyed your stay with us.We do have Deluxe rooms which have AC , and superior rooms which have Ac and fridges.We hope we will be able to host you again in the near future,

8/10 Bagus

Dorika

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Thak you for your rating , we trust you enjoyed your stay with us and hope to host you again soon.

10/10 Sangat Bagus

Owen

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Thank you for the wonderful rating , we are so pleased that you enjoyed your stay with us and we look forward to hosting you again soon.

6/10 Cukup Baik

Edwin

Bepergian bersama teman
Tidak Disukai: Fasilitas
Service at counter to check in was slow
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 1 Feb 2024
Thank you for your review and rating, we will look into this and rectify the time it takes to check in .We hope that you enjoyed your stay and we look forward to hosting you again soon.

6/10 Cukup Baik

Taurai

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 1 Feb 2024
Thank you for your rating, we hope you enjoyed your stay and we look forward to hosting you again soon.

10/10 Sangat Bagus

Kukunda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 1 Feb 2024
Thank you for your rating, we trust you had a good stay with us and we look forward to welcoming you back again .

6/10 Cukup Baik

Olgar

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 12 Jan 2024
Thank you for your review we trust you had a good stay and hope to host you again .

8/10 Bagus

Lawrence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 12 Jan 2024
Thank you for your rating, we trust you enjoyed your stay and look forward to hosting you again.

6/10 Cukup Baik

Sibangani

Traveler bisnis, Bepergian bersama keluarga
No fridge ,no water provided .poor entertainment,wifi unstable
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 12 Des 2023
Thank you for your feedback, we do have superior rooms which have a refrigerators. We also provide 2 bottles of water per room and should guests require additional water we do have mineral water for sale at reception.We will look into the wifi issues and see how best the service providers can assist.We have taken note of your concerns and will look into these issues .

6/10 Cukup Baik

Edwin

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Average hotel
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 12 Des 2023
Thank you for your rating and feedback we trust you enjoyed your stay and we look forward to hosting you again.

10/10 Sangat Bagus

Yollande

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed my stay there , the staff are really friendly .the Service is really top there .. i will definitely go back there when i want to visit Zimbabwe again
Menginap 2 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 12 Jan 2024
Thank you for your wonderful rating, we are so pleased thart you enjoyed your stay and we look forward to welcoming you back again.

10/10 Sangat Bagus

Maya

Disukai: Kebersihan, kondisi & fasilitas properti
The room and staff have been great! Surpassed my expectations- very comfortable!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 12 Jan 2024
Thank you for your grat rating, we are so glad that you enjoyed your stay and we hooe that we will be able to host you again soon.

10/10 Sangat Bagus

Stewart

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Renovations are ongoing which when complete will improve things.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 27 Nov 2023
Thank you for your review, we re so pleased you enjoyed your stay.The new lift is now complete and working well. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 4 Nov 2023
Thank you for the review, we are so glad that you enjoyed your stay and we look forwrad to welcoming you back again soon.

10/10 Sangat Bagus

DONALD

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good just noise nearby
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 4 Nov 2023
Thank you for your rating and review, we trust you had a good stay and we hope we can host you again soon.

8/10 Bagus

Amjad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good. Keep it up
Menginap 4 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 4 Nov 2023
Thank you for your review and rating, we are glad that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Sangat Bagus

Rishmode

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quite good
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 29 Agu 2023
Thank you for your rating and review , we are so glad that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 29 Agu 2023
Thank you for the wonderful rating, we are so pleased that you enjoyed your stay and we cant wait to welcome you back again .

4/10 Buruk

agnes

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 27 Nov 2023
Thank you for your review, we hope that you had a good stay and look forward to welcoming you back again.

6/10 Cukup Baik

Clarissa, Seattle

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The room itself was spacious and clean. Bed was nice, and there were enough blankets for the cold weather. The area around the hotel is noisy, as it's in the CBD, but it offers a lot of options for food and other amenities, but the hotel does not provide any information about where to go. Breakfast options are limited and the breakfast room does not have good ventilation. If you eat there, you will walk out smelling like a donut. I would stay there again but in the rooms with a/c to dampen the noise levels.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 18 Jul 2023
Thank you for your review and comments , we have taken note of all your concerns and will be working on them.Thank you for staying with us and we look forward to wlecoming you again in either our deluxe or superior rooms that have airconditioning units.

10/10 Sangat Bagus

Stella

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 21 Jul 2023
Thank you for your rating , we glad you had a good stay with us and we look forward to hosting you again soon .

10/10 Sangat Bagus

Memory

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 18 Jul 2023
Thank you for your rating and for choosing to stay with us, we look forward to hosting you again soon .

10/10 Sangat Bagus

Loretta

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Manager pada tanggal 22 Mei 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

10/10 Sangat Bagus

Stewart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place is in a nice quiet area with less volume of trafic.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 5 Apr 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

6/10 Cukup Baik

Egenia

Menginap 1 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 5 Apr 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

10/10 Sangat Bagus

Egenia

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 5 Apr 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

2/10 Sangat Buruk

Patrick

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
No extra towels and mats dirty
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 24 Mar 2023
Thank you for your rating and we appreciate your feedback .I apologise for the experience you had and we will look into issue of the mats and take corrective action immediatley.

6/10 Cukup Baik

George

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Very budget
The room I had did not have aircon so summer and winter would not be comfortable. Internet stopped regularly with electricity power outs (not the hotel's fault about the electricity, but the internet is). Building works in next room - no price reduction and no upgrade.
Menginap 9 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 17 Mar 2023
Thank you for your rating, we apprecaite your feedback.We do have superior rooms that have airconditioners and also a deluxe room, the standard rooms just have ceiling fans.We apologise for the noise during the day due to the renovations that are in progress.We will defintely be sure to look into the wifi not working when electricity went off.Once again we appreciate your feedback and will work on the issues that you have brought to our attention. .

8/10 Bagus

Leroy

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed the entire experience
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 8 Mar 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

8/10 Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
N1 Samora Machel/ Fourth Expericence
There is no harm if they buy small fridges for each room. Have at least two toilet papers per and ensure there are two cups each time they are cleaning the rooms to save us/me time of going down to reception. The hotel is located next to a foodcourt, you are spoiled of choice. I dealt with staff from different shifts, they were exceptional, very freindly, knowledgeable and helpful. I will stay there again on my next visit and recommend this place to any visitor to Harare.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Manager pada tanggal 23 Feb 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

10/10 Sangat Bagus

Stewart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is excellent for easy walking into city centre.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Manager pada tanggal 23 Feb 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

10/10 Sangat Bagus

Yvonne

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Manager pada tanggal 8 Mar 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

8/10 Bagus

Terence

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and location
Tanggapan dari Manager pada tanggal 18 Jan 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, staff and location
Great hotel, fantastic stay, pleasant staff and very convenient location. There is room for improvement on cleanliness especially the floors
Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Manager pada tanggal 16 Jan 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

10/10 Sangat Bagus

Esinati

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Manager pada tanggal 16 Jan 2023
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

10/10 Sangat Bagus

Jacques

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is very conveniently located, clean but to be in town, means very very noisy at night
Tanggapan dari Manager pada tanggal 5 Des 2022
Thank you for your rating , we trust you enjoyed your stay and look forward to hosting you again .

6/10 Cukup Baik

Ncedile

Disukai: Kebersihan
Cleanliness and colors
Tanggapan dari Manager pada tanggal 11 Nov 2022
Thank you for your rating , we trust you enjoyed your stay and look forward to hosting you again .

10/10 Sangat Bagus

Patience

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Manager pada tanggal 11 Nov 2022
Thank you for your rating , we trust you enjoyed your stay and look forward to hosting you again .

2/10 Sangat Buruk

Mohit

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
I would spend the extra money to stay at the holiday inn across the st. It is better and much cleaner.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Manager pada tanggal 29 Jul 2022
Thank you for your review and we appreciate your feedback.We apologise for the experience you had and we would like to take corrective action so that we can improve on the areas you mentioned.

4/10 Buruk

David

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
They had overbooked the hotel and claimed that our booking was for the next day which was incorrect
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Manager pada tanggal 20 Jul 2022
We would like to apologise for the experience you had with regards to your booking, this was an unfortunate incident and we have put measure in place to ensure it does not happen again .We trust that you enjoyed your stay at our sister N1 hotel.

10/10 Sangat Bagus

Paulo Ricardo Borges

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 7 malam pada bulan Juni 2022
Tanggapan dari Manager pada tanggal 29 Jun 2022
Thank you for your rating , we trust you enjoyed your stay and look forward to hosting you again .

10/10 Sangat Bagus

Ngonidzaishe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Vale pada tanggal 23 Mei 2022
Morning Ngoni, thanks for the great feedback we will continue providing satisfactory standards in our Hotels. Regards Valentine

8/10 Bagus

SATOSHI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Manager pada tanggal 11 Nov 2022
Thank you for your rating , we trust you enjoyed your stay and look forward to hosting you again .

8/10 Bagus

Bobby

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan April 2022
Tanggapan dari Manager pada tanggal 11 Mei 2022
Thank you for your rating, we trust that you enjoyed your stay and we look forwrad to hosting you again soon .

8/10 Bagus

Kalokola

Menginap 3 malam pada bulan April 2022
Tanggapan dari Manager pada tanggal 11 Nov 2022
Thank you for your rating , we trust you enjoyed your stay and look forward to hosting you again .

10/10 Sangat Bagus

Ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fräscht hotell centralt i Harare
Rent, fräscht hotell centralt. Ganska stora rum. Trevlig, serviceminded personal. Taxichaufför knuten till hotellet. Man kan äta frukost för $5.
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Management pada tanggal 6 Apr 2022
Thank you for your rating, we appreciate your feedback and we look forward to hosting you again.

4/10 Buruk

Annystella

Traveler bisnis
Tidak Disukai: Staf & layanan, kenyamanan kamar
I was disappointed that there is no air con in the room that is extremely hot. The fan does very little to cool you down. I had a very restless night because of the heat even though the fan was on. Also there is no fridge. Even though water is provided, its boiling hot and you cannot evem drink it to quench your thirst. No telephone inside the room. So if you need to communicate with reception you have to walk downstairs. My first time to stay here. The noise is too much as hotel is on a very busy road. Sleep disturbance due to the noise.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Manager pada tanggal 4 Mar 2022
Thank you for your feedback, we are sorry to hear that you did not enjoy your stay with us .We have however taken note of your concerns. The hotel does have superior rooms which have air conditioners and fridges in them.The reception also have a whats app number for guests to communicate with them . We appreciate your feedback and will work on the issues you have raised.