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Ulasan untuk New Ambassador Hotel

3 out of 5
New Ambassador Hotel
88 Kwame Nkrumah Ave, Harare

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 18 dari 68 ulasan" "
Penilaian 8 - Bagus. 24 dari 68 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 68 ulasan" "
Penilaian 4 - Buruk. 8 dari 68 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 68 ulasan" "

7,4/10

Kebersihan

8,0/10

Staf & layanan

7,4/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Stuart

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Desember 2023

2/10 Sangat Buruk

Yasuyuki

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very old facility.
Menginap 3 malam pada bulan November 2023

2/10 Sangat Buruk

Yasuyuki

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very old hotel.
Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Stella

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Everson

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Good experience
Great location within city center affording access to all facilities and places.
Menginap 8 malam pada bulan September 2023
Tanggapan dari Tariro pada tanggal 2 Okt 2023
Dear Everson ,Thank you for taking the time to give feedback about your stay at New Ambassador Hotel Harare. We always appreciate hearing feedback about the experience that we provide.We hope to see you at New Ambassador Hotel again.Kind regards,Tariro

8/10 Bagus

Ngoni

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Everson

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great facility in the city centre
Great stay, nice beds and hygienic environment
Menginap 4 malam pada bulan Agustus 2022

8/10 Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Tariro pada tanggal 5 Jul 2022
A refreshing day Natasha, Thank you for your generous rating and for choosing to stay at our hotel. We are thrilled to learn that you enjoyed your stay. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

8/10 Bagus

Jane

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The View and location
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Tariro pada tanggal 5 Jul 2022
A refreshing day Jane, Thank you for staying with us and for taking time to review our hotel. We are happy that you had a refreshing experience. We appreciate your support and look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

10/10 Sangat Bagus

TSITSI

Menginap 1 malam pada bulan April 2022
Tanggapan dari Tariro pada tanggal 1 Jul 2022
A refreshing day to you Tsitsi, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Regards, Tariro (Guest Relations Officer)

8/10 Bagus

Tsitsi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Tariro pada tanggal 6 Jun 2022
A refreshing day Tsitsi, Thank you for choosing to stay with us. We are grateful that you took the time to leave us this kind review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
Menginap 2 malam pada bulan April 2022
Tanggapan dari Tariro pada tanggal 10 Mei 2022
A refreshing day Anthony, Thank you for choosing our hotel and we are incredibly grateful that you took the time to leave us this kind review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

10/10 Sangat Bagus

Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel très bien situé, ils ont répondu à mes courriels pour les transports, excellent rapport qualité/prix. Ils m’ont référé le nom d’un chauffeur sécuritaire pour la visite du Great Zimbabwe et les peintures rupestres de Domboshawa. L’hôtel est situé entre deux magnifiques parcs.
Menginap 2 malam pada bulan April 2022
Tanggapan dari Tariro pada tanggal 19 Apr 2022
Une journée rafraîchissante Jean, Merci pour la bonne critique. Nous sommes heureux que vous ayez apprécié votre séjour ainsi que votre visite au Grand Zimbabwe et ravis d'apprendre que les membres de notre personnel ont rendu votre séjour agréable. Nous sommes impatients de vous accueillir à nouveau. Cordialement, Tariro (Guest Relations Officer)

4/10 Buruk

Nkosi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
L’hôtel bien situé, le personnel est courtois et c’est très propre. Excellent rapport qualité prix. Il y a l’écho des portes le matin.
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Tariro pada tanggal 13 Apr 2022
Une journée rafraîchissante Jean, Merci d'avoir choisi de séjourner au New Ambassador Hotel. Nous apprécions le temps que vous avez pris pour nous laisser une bonne critique. Nous sommes impatients de vous accueillir à nouveau. Salutations, Tariro (Guest Relations Officer)

10/10 Sangat Bagus

Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel bien situé, confortable, propre. Un peu écho à cause du bruit des portes. Excellent rapport qualité-prix.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Tariro pada tanggal 5 Apr 2022
Une journée rafraîchissante, Merci pour votre note généreuse et pour avoir choisi notre hôtel. Nous sommes heureux que vous appréciez votre séjour. Salutations, Tariro (Guest Relations Officer)

4/10 Buruk

Hilary

Tidak Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

LYNETT

Disukai: Kebersihan, staf & layanan
Okay 👌
Menginap 9 malam pada bulan Februari 2022
Tanggapan dari Tariro pada tanggal 22 Feb 2022
A refreshing day Lynett, Thank you for choosing to stay at New Ambassador Hotel. We appreciate the time you took to leave us a good review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan November 2021
Tanggapan dari Tariro pada tanggal 7 Des 2021
A refreshing day to you, Thank you for choosing to stay at New Ambassador Hotel. We would also like to thank you for taking the time to leave us a good review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

8/10 Bagus

Alfred

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Tariro pada tanggal 10 Nov 2021
A refreshing day Alfred, Thank you for choosing our hotel and we are incredibly grateful that you took the time to leave us this kind review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

6/10 Cukup Baik

Spencer

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Substantial Decline in Standards
I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Tariro pada tanggal 18 Okt 2021
A refreshing day Spencer, Thank you for choosing to stay at New Ambassador Hotel and for taking your time to review our hotel. Your valuable feedback directs us positively in our endeavor to deliver refreshing guest experiences. Please accept our sincere apologies for the negative experience you had during your visit. We would like to assure you that appropriate corrective action will be implemented to address all of the issues you noted as our main priority is to be able to offer you a well maintained and comfortable atmosphere. It is our hope that you give us another opportunity to host you and should you need help please do not hesitate to contact me directly as l will be very happy to assist you with anything you need Regards, Tariro (Guest Relations Officer)

8/10 Bagus

Nanji-Taswa

Traveler bisnis
Disukai: Staf & layanan
Staff very friendly and helpful
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Tariro pada tanggal 8 Okt 2021
A refreshing day Nanji-Taswa, Thank you for your generous rating and for choosing our hotel. We are happy that you enjoyed your stay and thrilled to learn that our staff members made your stay pleasant. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

8/10 Bagus

Yotamu

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2021
Tanggapan dari Tariro pada tanggal 22 Sep 2021
A refreshing day Yotamu, Thank you for your generous rating and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

6/10 Cukup Baik

Brett

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
For the price was good
Needs some tlc But was pleasant Hot water for shower was attended to asap Friendly staff Buffet for 20usd was way to much for std home cooked meal
Menginap 3 malam pada bulan September 2021
Tanggapan dari Tariro pada tanggal 13 Sep 2021
A refreshing day Brett, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Regards, New Ambassador Team

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the old but beautiful feel of the hotel. I thoroughly enjoyed my stay. Bravo Zulu to all the staff, especially the Gentle Sir who fed us Kudu meat.
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Ambassador Team pada tanggal 17 Agu 2021
A refreshing day to you Thank you for staying with us, we value and appreciate your feedback. We look forward to hosting you again. Regards Ambassador Team

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Stayed in one of the double rooms, has very shiny floor tiles in the bath room. In the morning after shower I tried to walk out of shower I stepped on these floor tiles and they are very slippery and I slip and fell badly resulting in an injured elbow. There was not enough towels in the bathroom.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Okayish
Menginap 1 malam pada bulan Juni 2021

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I liked that it was in town, within close proximity to everything l needed. The rooms are very small and cold. The bar is outdated only two types of beers were available.
Menginap 1 malam pada bulan Mei 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Thoughtful service, nice big twin beds, quiet, central location. Can’t complain! I enjoyed my short stay.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari New Ambassador Team pada tanggal 30 Jun 2021
A refreshing day to you, Thank you for staying with us, we appreciate your support and positive feedback. Regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My one night stay was amazing
Menginap 1 malam pada bulan April 2021
Tanggapan dari New Ambassador Hotel pada tanggal 4 Mei 2021
Refreshing day, Thank you very much for taking time to review us on your last visit. We look forward to welcoming you back again. Warm Regards, New Ambassador Hotel

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The location of the property is wonderful. You can access the all the necessary shops /restaurants. This is in a country where economy is terrible, yet these guys are so humble and professional and also cater for guests' needs. Thank you to the staff.
Menginap 1 malam pada bulan April 2021
Tanggapan dari New Ambassador Hotel pada tanggal 23 Apr 2021
Thank you very much for the positive feedback. We look forward to welcoming you back soon. Warm Regards, New Ambassador Hotel

8/10 Bagus

D

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari New Ambassador Hotel pada tanggal 23 Apr 2021
Dear D, Thank you very much for the generous rating. We look forward to hosting you again soon. Warm Regards, New Ambassador Hotel

10/10 Sangat Bagus

Dr Ephraim

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing experience. It was a home away from home
Menginap 3 malam pada bulan Desember 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is accomodating and friendly. Will definitely come back again.
Menginap 1 malam pada bulan Desember 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2020

8/10 Bagus

Tonderai

Disukai: Staf & layanan, kondisi & fasilitas properti
Harare vibes
good hotel & near to many amenities
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Linda pada tanggal 28 Des 2020
A Refreshing Day to you, Thank you for your review and for choosing to stay with us. We are happy that you enjoyed your stay and we look forward to hosting you again. Compliments of the new season. Regards Linda

10/10 Sangat Bagus

Tonderai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
arar trip
my stay was excellent it felt really godd. nice service
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Linda pada tanggal 28 Des 2020
A Refreshing Day to you, Thank you for your review and for choosing to stay with us. We are happy that you enjoyed your stay and we look forward to hosting you again. Compliments of the new season. Regards Linda

10/10 Sangat Bagus

Dr Ephraim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Brilliant stay
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Linda pada tanggal 28 Des 2020
A Refreshing Day to you, Thank you for your review and for choosing to stay with us. We are happy that you enjoyed your stay and we look forward to hosting you again. Compliments of the new season. Regards Linda

10/10 Sangat Bagus

Dr Ephraim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing place
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Linda pada tanggal 14 Des 2020
A refreshing day Dr Mbambo, Thank you for your review and choosing to stay with us. We are happy that you are enjoying your stay and we will continue catering to your needs. We wish you a Merry Christmas. Regards Linda

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay - great location and friendly staff!
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Linda pada tanggal 14 Des 2020
A refreshing day to you, Thank you for your review and choosing to stay with us.We are happy that you enjoyed your stay and we look forward to hosting you again. We wish you a Merry Christmas. Regards Linda

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleanliness they are update even their facility are gud have nothing to complain.Maybe if they can add small microwaves in their rooms some guests are diabetic hence eat during the night . Otherwise my stay there was great intending to go back there.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari New Ambassador Hotel pada tanggal 28 Mar 2020
A refreshing day to you, Thank you for choosing to stay with us and for the informative review. we value your feedback and we are looking forward to hosting you again in the near future. Regards New Ambassador Hotel

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
*Hospitality -reception okay. But no friendly warm Zimbabwean smile these days *Curtains in lobbies -dirty *Rooms-Carpet needed a vacuum Bathroom- Shower curtain dirty
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari New Ambassador Hotel. pada tanggal 16 Des 2019
Dear Anonymous, We are sorry to hear of your less than satisfactory experience with New Ambassador Hotel and hope you will accept our sincerest apologies. We value our customer's opinions and would like to thank you for bringing this to our attention. Yours sincerely, New Ambassador Hotel.

6/10 Cukup Baik

heesoo

Traveler bisnis
Disukai: Staf & layanan
Menginap 4 malam pada bulan November 2019
Tanggapan dari New Ambassador Hotel pada tanggal 12 Des 2019
Good day Heeso, Thank you very much for the review. Warm Regards, New Ambassador Hotel

6/10 Cukup Baik

Maurice

Disukai: Kebersihan, staf & layanan
It was eh. Good enough for the basics.
Menginap 4 malam pada bulan September 2019
Tanggapan dari New Ambassador Hotel. pada tanggal 13 Sep 2019
Dear Maurice, Thank you so much for the generous feedback. Looking forward to hosting you.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location. Service very good and friendly. Will book again.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Regards, New Ambassador Hotel. pada tanggal 22 Agu 2019
Dear Anonymous, Thank you so much for the great feedback. We are surely looking forward to hosting you again.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were courteous and efficient as well as cheerful. The property need refurbish elevators and floor. I do recommend the hotel as it is best value for money
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Regards, New Ambassador Hotel. pada tanggal 20 Agu 2019
Dear Anonymous, Thank you so much for the great review. We are committed to keep on improving our services. I would also like to take this time to let you know that New Ambassador Hotel will be under going refurbishment soon. Looking forward to hosting you again soon.

6/10 Cukup Baik

Love

Tidak Disukai: Kondisi & fasilitas properti
Lot of room for improvement.
Very old property, staff is friendly but needs lot of new facilities and updations. Hotel is near main business district, so that is a positive.
Menginap 5 malam pada bulan Juni 2019
Tanggapan dari Front Office Supervisor pada tanggal 26 Jun 2019
Thank you for your valuable feedback. Plans are under way for property improvement in the near future. Looking forward to hosting you again soon.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Staff are very courteous, polite and pleasant. My first stay was good. Second stay, few days later was exceptional. The room was excellent with all items in abundance. Bedding and set up was top notch. Security staff carried my bed to my car. "refreshing morning" is the New Ambassador way of greeting guests. I forgot my items. They were found and kept safely and handed over to me.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Front Office pada tanggal 12 Jun 2019
Thank you for providing us with feedback of your stay. we are committed to keep on improving our services. looking forward to hosting you again next time you are in Harare.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 11 malam pada bulan Mei 2019
Tanggapan dari New Ambassador Hotel pada tanggal 25 Mei 2019
Dear Anonymous, Thank you very much for the positive review. Regards, New Ambassador Hotel

10/10 Sangat Bagus

maximus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value and location
Solo traveller from Australia. Great location . Great value . Nice and helpful staff . They gave me one of the best room . Easy you can walk around in the city at day time .
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari New Ambassador Hotel pada tanggal 25 Mei 2019
Dear Maximus, Thank you very much for the great review. We look forward to hosting you again soon. Regards, New Ambassador Hotel