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Ulasan untuk Seasons Sport and Spa

4 out of 5
Seasons Sport and Spa
Farm 116 Hartbeespoort, Old Rustenburg Road, Hartbeespoort, North West

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 18 dari 58 ulasan" "
Penilaian 8 - Bagus. 10 dari 58 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 58 ulasan" "
Penilaian 4 - Buruk. 4 dari 58 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 58 ulasan" "

7,4/10

Kebersihan

7,2/10

Staf & layanan

9,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Koketso

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the all inclusive activities with just booking a room

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Mamagase Jackson

Disukai: Kebersihan, staf & layanan
Welcomed by friendly security personnel and the amazing receptionist. However, we were a bit disappointed with our room, we felt it was not value for money in comparison with other places we previously stayed at.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Mohammed

Bepergian bersama keluarga
Menginap 5 malam pada bulan Januari 2024

6/10 Cukup Baik

Samantha

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Seasons was lovely, however, our place was a premium villa. The toaster did not work, there were only 2 towels when we arrived and there were 2 adults and 3 kids. The fridge did not get very cold and the aircons leaked whenever on. The rain came in the door and the bathroom window when it stormed so that created more problems. Also the patio was not covered, so you could not braai if it was raining or just ait outside. Otherwise, couches were lovely and comfy, beds very comfy. Kids enjoyed the slides and we enjoyed the private pool
Menginap 5 malam pada bulan Januari 2024

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

K.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best place to cater for the whole family.
The place has been revamped, a new beautiful restaurant is open. They have more activities to keep kids bysy and away from internet gadgets.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Clive

Gave me a room with no fridge. Says the resort was fully booked. Didnt do anything to rectify the situation.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sharon Hendricks pada tanggal 11 Okt 2023
Dear Guest,We appreciate your recent stay and feedback. We regret any oversight on our part regarding room amenities. Your input is valued, and we aim to enhance your experience on your next visit.Best regards,

8/10 Bagus

Niva

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay at seasons resort and spa
We just had to ask for towels and toiletpaper everyday. Although the staff un the restaurant was friendly the service was very slow. The restaurant is way to small for the size of the resort. Although we know nothing can be done about loadshedding, the power was often off for long times out of loadshedding times. The staff were all very friendly except housekeeping.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Sharon pada tanggal 7 Agu 2023
Dear Guest,We extend our sincere gratitude for taking the time to communicate your thoughts with us. Your feedback is of utmost importance following your recent stay at Seasons Golf Leisure, Spa. Your input serves as a valuable resource for us to refine our services and curate enriching experiences for each of our esteemed guests.It is heartening to note your positive recognition of the affable nature of our resort staff. Nevertheless, we deeply regret any inconveniences that you may have encountered during your sojourn. Rest assured, we are committed to addressing these concerns diligently, and our team is poised to undertake a comprehensive evaluation of our processes with a view to enhancing our service quality.Your feedback holds profound value, and the insights you've shared are truly appreciated. Our commitment to elevating the guest experience remains unwavering, and we are dedicated to instating the necessary enhancements. We sincerely hope that you will consider gracing us with your presence again in the future, affording us the privilege to showcase the positive transformations influenced by your feedback.We extend our gratitude for your understanding and anticipation, eagerly awaiting the opportunity to extend our warm welcome once more at Seasons Golf Leisure, Spa.With kind regards,

4/10 Buruk

Claudio

Tidak Disukai: Kebersihan, kenyamanan kamar
Unhappy Customer
Unfortunately Seasons had an electrical outage while we are there, however a candle and matches are just not going to cut it. There was zero provisions made for back up power. So we decided to leave and find alternative accommodation 3 hours after check in. Calling the hotel the next day to see if they could refund any portion and was met with a very stern no, even though they didn’t provide 10% of the service that we paid for. In any event, the room needs TLC and a bit of cleaning. Has lots of potential, but expectations should not be high as it is quite disappointing.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Sharon Hendricks pada tanggal 7 Sep 2023
Dear Guest,We apologize for the inconvenience you experienced due to load shedding. We're sorry to hear about your disappointment and will work to improve our services. Thank you for your feedback.Warm regards,

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
FridgeGate
We were in SEAF 2 which is an older unit. The unit was a 3 bed and 2 bath with decent space and a pool outside. The geyser and the aircon plugs were down on the DB board and we only realised after not getting hot water for a while in the kitchen and the bathroom. The upstairs aircon couldn't be switched off on the unit which meant we had to switch off at the mains until maintenance came the next day. The fridge smelt badly and they sent a cleaner but alas it seems the issue was deeper. After another call the maintenance crew arrived and realised the issue was bad. They returned to clean the run out pipe at the back. It didn't work so they eventually returned with a smaller fridge and a visit from what I assume was a maintenance manager who apologised and let us know that he has asked the team for a second fridge since this one was smaller. After about an hour we realised this new fridge wasn't getting cold we then called intermittently for a few hours we eventually got another fridge in the evening that seemed to be the one we had before just cleaned a lot more. It was incredibly frustrated but thankfully we were in good spirits and we enjoyed the pool and football facilities.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Sharon pada tanggal 11 Jul 2023
Dear Guest,We would like to sincerely apologize for the inconveniences you encountered during your stay in our villas. We deeply regret that your experience did not meet your expectations, and we appreciate you bringing these issues to our attention. We understand the frustration this caused, and we apologize for any discomfort experienced. We appreciate your understanding and positive attitude throughout these challenges. We have shared your feedback with our entire staff, including the maintenance and housekeeping teams, to ensure that we learn from this experience and take the necessary measures to improve our services and prevent similar incidents in the future. Your feedback is invaluable to us, as it helps us identify areas for improvement and provide a better experience for our guests. Once again, we sincerely apologize for the inconveniences you encountered. We hope that you will consider giving us another opportunity to provide you with the exceptional experience that our guests deserve. Should you decide to visit us again, please feel free to contact us directly, and we will ensure that your stay exceeds your expectations. Thank you for your understanding and patience.Best regards,

8/10 Bagus

Kaajal

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Sharon pada tanggal 3 Jul 2023
Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We sincerely apologize for any inconvenience and frustrations you experienced during your time in SEAF 2, one of our older units. We appreciate your patience and understanding throughout the situation.We understand that the issues with the geyser, air conditioning plugs, and the non-functioning upstairs aircon were disruptive to your stay. Regrettably, these problems were not identified and resolved prior to your arrival. Please rest assured that we have shared your comments with our maintenance team to ensure that such oversights are minimized in the future.Regarding the smelly fridge, we apologize for the inconvenience caused. We appreciate your cooperation in allowing our cleaner to address the issue promptly. However, it appears that the problem was more complex than initially anticipated, and we understand the frustration this may have caused you. We sincerely apologize for the inconvenience and the delay in resolving the matter. We have taken note of your feedback and have shared it with our maintenance manager for further investigation and improvement of our procedures.We are glad to hear that despite these challenges, you were still able to enjoy our pool and football facilities. Your positive attitude and good spirits are truly commendable, and we greatly appreciate your understanding.We value your patronage and hope that you will consider giving us another opportunity to provide you with a seamless and enjoyable experience in the future. Should you choose to return to our resort, please do not hesitate to contact us directly so that we may personally ensure that your stay exceeds your expectations.Once again, we apologize for the inconveniences you encountered and appreciate your feedback. Please feel free to reach out to us if you have any further concerns or if there is anything else we can assist you with.Warm regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The venue is awesome, friendly staff at reception and spa. We had a problem with the shower but reception handled it very well. The only issue we had was when we got the the restaurant for dinner there was a birthday party which looked like a private function and the guests were not told in advance. The restaurant manager spoke to another couple to explain the situation and ask them if he can organize a table for them inside which they declined. He did not even try to speak to my husband and I which was very disappointing as we were standing in the cold. The rest of the staff was friendly though so we ended up ordering take aways at the restaurant. Overall stay was lovely. Will book seld catering next time.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Sharon pada tanggal 15 Jun 2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our venue. We're delighted to hear that you found the venue to be awesome and that our staff at reception and spa were friendly and accommodating.We apologize for the issue you experienced with the shower, but we're glad that our reception team was able to handle it well and resolve the problem promptly. Your comfort and satisfaction are our top priorities, and we appreciate your understanding in this matter.We are sorry to hear about the inconvenience you faced at the restaurant during dinner. We understand that the unexpected birthday party may have disrupted your dining experience. We sincerely apologize for not informing you in advance about the private function. It was an oversight on our part, and we appreciate your understanding.Regarding the restaurant manager's response, we apologize for any disappointment caused. It is regrettable that he did not personally approach you and your husband to address the situation. We will address this with our staff to ensure that all guests are attended to in a fair and timely manner, regardless of the circumstances.We're pleased to know that the rest of our staff remained friendly, and we're glad that you were able to order takeaways from the restaurant. Your satisfaction is important to us, and we're grateful for your patience and understanding in finding an alternative solution.We appreciate your positive overall assessment of your stay, and we look forward to welcoming you back in the future. Should you decide to book self-catering next time, please do not hesitate to contact our team if you have any questions or need assistance with your arrangements.Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with an even better experience on your next visit.Warm regards,

6/10 Cukup Baik

Divan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rooms are old and bit dirty, with mold in the bathrooms
Menginap 2 malam pada bulan April 2023
Tanggapan dari Sharon pada tanggal 15 Jun 2023
Dear valued guest,Thank you for sharing your feedback regarding your recent stay at our establishment. We appreciate your comments and would like to sincerely apologize for any inconveniences you encountered during your time with us.We regret to learn that you found the rooms not up to your expectations. We take these concerns seriously and will address them immediately to ensure that our rooms meet the highest standards of cleanliness and maintenance. Your comfort and satisfaction are of utmost importance to us, and we are committed to providing a pleasant and enjoyable stay for all our guests. We appreciate you bringing this matter to our attention, as it allows us to take immediate action to improve our facilities and prevent such occurrences in the future. We strive to provide a positive and comfortable experience for all our guests, and we regret for falling short of your expectations in this instance. We genuinely appreciate your feedback, as it helps us identify areas for improvement and allows us to enhance the overall quality of our accommodations. We would like to assure you that your concerns have been taken seriously, and we are committed to addressing them promptly. Our goal is to ensure that all our guests have a pleasant and memorable experience. Once again, we would like to thank you for bringing these matters to our attention. We hope you will reconsider and give us another opportunity to provide you with the exceptional service and accommodations that we strive to deliver.Warm regards,

6/10 Cukup Baik

Nosipho

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Get new towels and please clen the hotel
We took two hours just for the receptionist to get our name and payment on the system, the towels were extremely dirty when we got to the room it was soo dirty and had smell we asked the security to get new sheets for us the bathroom was dirty even had dirty man underwear i was soo disgusted,but the restaurant food and service is good I was happy about it .
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

tshegofatso

Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Thato

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5 star ratings
I enjoyed my stay at Seasons. The rooms and clean and big and the service is woow. My friends came to visit me from their guest house, and they liked everything. They are surely booking Seasons next time.
Menginap 1 malam pada bulan Februari 2023

2/10 Sangat Buruk

Amir

Menginap 1 malam pada bulan Desember 2022

2/10 Sangat Buruk

penny

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2022

2/10 Sangat Buruk

charles

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Brenden

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were clean, decent restaurant,
Menginap 3 malam pada bulan Oktober 2022

6/10 Cukup Baik

Frans

Tidak Disukai: Kondisi & fasilitas properti
Not nice stay
No bed side tabel in room .room was not 100 % clean. Restaurant staff and food was excellent. Convenient store disappointing and staff not friendly. 6 o'clock monday morning ground staff started cleaning with noice off leave blowers disturbing our sleep .
Menginap 1 malam pada bulan September 2022

8/10 Bagus

Joseph

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
It's a wonderful place for a walk on the golf course and seeing all of the antelope out for the same thing. We enjoyed our relaxing stay.
Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Nice place but unfortunately run down
Our stay was ok. During our stay it was very cold, but the air-conditioners were not working. The hotel was aware of this as two days later the maintenance guy indicated that it was fixed and all sorted, to our dismay it was not. Our towels were also not replaced and when I asked the cleaning lady to replace them, she said she will see if she could get. She didnt replace any and i had to call reception to ask for towels, the lady only brought 2 big towels and 1 hand towel between 3 adults and 3 children. Very disappointing. This is definitely not a 4 star place. The house we stayed in was run down with quick fixes everywhere. The sliding door lock was broken and a hook placed as a quick fix. There are animals like deer and rabbits roaming around which is nice. It would be a great place in summer - if they maintained it better.
Menginap 3 malam pada bulan Juni 2022

10/10 Sangat Bagus

SELLO SETH

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Isaac

Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Zanele

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great holiday with family
Menginap 3 malam pada bulan April 2022

2/10 Sangat Buruk

Courtney

Menginap 1 malam pada bulan April 2022

2/10 Sangat Buruk

Nico

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2022

2/10 Sangat Buruk

miss z

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Esther pada tanggal 18 Okt 2021
Thank you for your valuable feedback, The satisfaction of our guests is, and always has been, our chief priority and it is with regret that we learn that this was not the case in this instance

6/10 Cukup Baik

Muhammad WK

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
The beds are very uncomfortable
Menginap 1 malam pada bulan September 2021
Tanggapan dari Esther pada tanggal 18 Okt 2021
Thank you for your kind and constructive feedback. I would like to thank you for bringing this to our attention. It will help us improve our operations and services

10/10 Sangat Bagus

Corrine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well rested
We were a matured group. The venue was peaceful, clean and most enjoyable 🙂
Menginap 2 malam pada bulan Mei 2021

2/10 Sangat Buruk

Sharon

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible stay, there were drunk people banging on our door at midnight saying "house keeping, I work here.. you not gonna sleep until you open up" we were so terrified and couldn't sleep after. The stuff offered no help at all. The place is not safe at all. People must avoid this place like a plague
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Esther pada tanggal 20 Mei 2021
Thank you for your valuable feedback, your comments regarding the staff have been addressed and please do accept our apologies. The satisfaction of our guests is, and always has been, our chief priority and it is with regret that we learn that this was not the case in this instance.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Esther pada tanggal 13 Jan 2021
Thank you for your valuable feedback. We are so glad you enjoyed your stay with us.

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan November 2020
Tanggapan dari Esther pada tanggal 1 Des 2020
Thank you for your kind and constructive feedback. I would like to thank you for bringing this to our attention. It will help us improve our operations and services

10/10 Sangat Bagus

Lesego

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020
Tanggapan dari Esther pada tanggal 1 Des 2020
Thank you for your kind and constructive feedback. I would like to thank you for bringing this to our attention. It will help us improve our operations and services

10/10 Sangat Bagus

Sherence

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Remarkable
It was the most remarkable day for me and my family
Menginap 2 malam pada bulan September 2020
Tanggapan dari Esther pada tanggal 4 Nov 2020
Thank you for your valuable feedback. We are so glad you enjoyed your stay with us

2/10 Sangat Buruk

GR

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible experience and front desk staff
Really nice place. Unfortunately our experience there was terrible. The rooms next to us were occupied by government type officials who drank and played music until way past 2 in the morning. The hotel staff were not on premise so i had to take it upon myself in the end to ask for some peace and quiet. The next day we checked our a day early after telling the staff about our experience who shows zero concern or caring towards the situation. Will not recommend this place to anyone.
Menginap 2 malam pada bulan September 2020
Tanggapan dari Esther pada tanggal 4 Nov 2020
Thank you for your kind and constructive feedback. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. Your suggestions have been noted and please accept our sincere apologies

6/10 Cukup Baik

jean claude

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Few service, basic room winter side, ac very noisy...
Menginap 1 malam pada bulan Agustus 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Nice pool and facilities, but room poor condition
Upstairs room was extremely dirty - seems as though only the downstairs was cleaned.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Lucy pada tanggal 7 Feb 2020
Thank you for providing us with feedback regarding your stay. Your comments have been passed on to the General Manager.

10/10 Sangat Bagus

Sumaili Yves

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommended! A place to visit indeed
A beautiful calm location with antelope, rabbits, ducks, and monkeys around. Lovely to bring the family as their loads of fun for children pools, kids playroom, jumping castles, kids pool and more. Wonderful place for parents and couples - Spa's, golf course and more. High recommended the place.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Lucy pada tanggal 8 Nov 2019
We are so glad you enjoyed your time with us. We hope to welcome you in the near future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Friendly service and staff are responsive. Units need a few utensils
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Lucy Topping pada tanggal 2 Jul 2019
Thank you for providing us with your feedback.

10/10 Sangat Bagus

irshaad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family friendly resort near Johannesburg
We travelled to Seasons Sport and Spa for a weekend stay and it was just a short 1 hour drive from Johannesburg. We arrived at Seasons easily on main roads without being fatigued. Th check in and check out times are different to the normal, but if the resort can accommodate you they will. Whilst waiting for our room we utilized the water park which includes two slide areas with different slide features, about 5 different sized pools, putt putt, soccer astro, outdoor gym, jungle gym and sand pit. We were given the luxury lodge unit. It is designed in a way that allows flexibility of how many people occupy the units by closing off doors to the main kitchen/lounge. The unit was modern and stylish with beautiful accent pieces. The patio led onto a boma area (separate to the braai) and a jacuzzi/splash pool (seating around 6ppl) The kitchen was fully equipped with new appliances, cutlery and crockery. I was highly impressed with the attention to detail and thought that went into the needs of occupants such as doom spray, lanterns, candles, camping chairs. The resort is inhabited by different animals. Bucks walked freely right next to the private pool, and rabbits roaming the water park. We also saw ducks and a chimpanzee. The spa is also another bonus containing a few pools, jacuzzi’s, rasul chamber, steam room etc., which emits a feeling of total sernity and calmness. We would definitely recommend the resort to one and all! Its a real gem!
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari LucyT pada tanggal 14 Jan 2019
Thank you for your review. We appreciate your feedback!

10/10 Sangat Bagus

Clarenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Lucy Topping pada tanggal 30 Mei 2018
Thank you most sincerely for completing the survey regarding your recent visit with us and for providing us with valuable information about your experience. Input from our guests is always highly valued and appreciated.

6/10 Cukup Baik

Michelle, Surrey

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Did the job. Staff very friendly.
Friendly service. Restaurant friendly but very slow.
Menginap 2 malam pada bulan April 2018
Tanggapan dari Sarita pada tanggal 12 Apr 2018
Thank you for the feedback. We will look into ways to improve on our Restaurant service

2/10 Sangat Buruk

Gert

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Great resort but no help with noisy neighbors
We only stayed one night and staff at reception was friendly and helpful. Our neighbors was already having a jolly time when we got to our unit with the music playing from their cars for the whole resort to hear. We unpacked and tried to ignore their music while we enjoyed our own stay until around 8 when they started to spin their car tires and we really couldn't ignore them anymore. I walked outside and there was 2 security guards looking at the party without doing anything. On asking them if this was allowed the said they cant do anything. We eventually phone reception to complain and they said that the people have been asked to leave the resort. I think the unit was overcrowded in any case as there where way to many people at the party for the allowed persons per unit but lets leave it at that. It eventually quieted down but as we were going to sleep the electricity went out and was still out the next morning so we couldn't make breakfast or coffee. We decided to leave early.
Menginap 1 malam pada bulan Desember 2017
Dear Guest Thank you for your valuable feedback. We apologise for your recent experience at the resort and could not enjoy your holiday. This is certainly not the service we aim to provide. We will step up our measures to ensure noise levels are kept to a minimum in future. Regards Seasons Sport and Spa

4/10 Buruk

Simone, Flörsheim am Main

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
In die Jahre gekommenen Resort.
Die Bilder sind ziemlich alt, das Ressort hat leider nicht mehr den Charme zu bieten wie angenommen. Wir hatten die Villa 01 und diese roch sehr modrig, die Badegarnituren waren kaputt bzw. dreckig. Die Küchenschränke in denen das Geschirr stand, waren teilweise kaputt und es stank darin. Die Villa als solches großzügig geschnitten, aber nur in einem Schlafzimmer eine Klimaanlage, in den anderen beiden ein Wand- bzw. Standventilator. Durch kaum vorhandenes Licht in der Villa war es immer recht dunkel. Die Außenpoolanlage ist in Ordnung, jedoch ist der Pool nicht sauber auch wenn dieser gereinigt wurde. Ebenso muss für die Nutzung des Sparbereiches gezahlt werden, WLAN nur gegen Gebühr und auch sonst war kein Netz verfügbar - selbst im Krüger NP war mehr Empfang. Für uns war es zum Abschluss unserer Reise eine Enttäuschung auf die wir gerne verzichtet hätten.
Menginap 2 malam pada bulan November 2017
Tanggapan dari Seasons Sport and Spa pada tanggal 28 Nov 2017
Dear Guest We are extremely sorry for your bad experience at Seasons Sport and Spa. I assure you this is not the service we aim to provide to any of our guests. Your concerns and complaints have been submitted to the resort Management for feedback and we will take extreme measures to ensure this does not happen again. Once again, I apologise for your experience that you had and look forward to making this up to you in the near future.

10/10 Sangat Bagus

Vijay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great resort
Great restaurant and spa facilities. Good entertainment for kids and adults. Overall a good option.

8/10 Bagus

Tums

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Went with my family and our stay was enjoyable. Friendly staff. Kids pools and indoor pools were nice. Additional pool side chair would be nice at apartments. One pool side chair was provided.

10/10 Sangat Bagus

Granny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Place to be
We had a great stay.. The accommodation was clean and very spacious.. The food at the restaurant was delicious..Our kids enjoyed the activities.. I will definetely recommend to my friends and family..