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Mercure Hatfield Oak

Properti bintang 3.0

Pilih tanggal untuk melihat harga

Ulasan

7,4 dari 10
Bagus

Fasilitas populer

  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
  • Tersedia sarapan
  • Fasilitas bisnis
  • Bar

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 4 dari 4 kamar

Lihat semua foto untuk Kamar Standar, 1 Tempat Tidur Double

Kamar Standar, 1 Tempat Tidur Double | Meja kerja, tirai kedap cahaya, setrika/meja setrika, dan Wi-Fi gratis

Kamar Standar, 1 Tempat Tidur Double

8,6 dari 10
Luar Biasa
(4 ulasan)
  • 21 meter persegi
  • Kapasitas 2
  • 1 double
  • Wi-Fi Gratis

Lihat semua foto untuk Kamar Standar, 2 Tempat Tidur Twin

Kamar Standar, 2 Tempat Tidur Twin | Meja kerja, tirai kedap cahaya, setrika/meja setrika, dan Wi-Fi gratis

Kamar Standar, 2 Tempat Tidur Twin

  • 21 meter persegi
  • Kapasitas 2
  • 2 twin
  • Wi-Fi Gratis

Lihat semua foto untuk Suite Junior, 1 Tempat Tidur King dengan tempat tidur Sofa

Suite Junior, 1 Tempat Tidur King dengan tempat tidur Sofa | Meja kerja, tirai kedap cahaya, setrika/meja setrika, dan Wi-Fi gratis

Suite Junior, 1 Tempat Tidur King dengan tempat tidur Sofa

  • 26 meter persegi
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double
  • Wi-Fi Gratis

Lihat semua foto untuk Privilege, Kamar, 1 Tempat Tidur King

Privilege, Kamar, 1 Tempat Tidur King | Meja kerja, tirai kedap cahaya, setrika/meja setrika, dan Wi-Fi gratis

Privilege, Kamar, 1 Tempat Tidur King

  • 26 meter persegi
  • Kapasitas 2
  • 1 king
  • Wi-Fi Gratis
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Tentang kawasan sekitar

Terletak di Hatfield, Mercure Hatfield Oak memiliki lokasi di pusat kota. Hatfield House dan Watford Colosseum merupakan dua objek wisata kawasan ini, kunjungi pula objek wisata populer di sini, misalnya Studio Film Elstree serta Taman Marga Satwa Paradise. Jangan lewatkan Warner Bros. Studio Tour London. Kunjungi panduan perjalanan kami untuk Hatfield
Peta
Roehyde Way, Hatfield, England, AL10 9AF

Yang ada di sekitar

  • Hatfield House
    Hatfield House
    6 mnt berkendara - 4.3 km
  • Warner Bros. Studio Tour London
    Warner Bros. Studio Tour London
    23 mnt berkendara - 20.6 km
  • Universitas Hertfordshire
    5 mnt jalan kaki - 0.4 km
  • Hatfield Leisure Centre
    16 mnt jalan kaki - 1.4 km
  • The Galleria
    2 mnt berkendara - 1.7 km

Berkeliling

  • Stasiun Welham Green - 3 menit berkendara
  • London (LTN-Luton) - 35 menit berkendara

Restoran

  • McDonald's
    2 mnt berkendara
  • Nando's
    3 mnt berkendara
  • The Forum
    7 mnt jalan kaki
  • The Harrier
    8 mnt jalan kaki
  • Café Forum
    7 mnt jalan kaki

Tentang properti ini

Mercure Hatfield Oak

  • Hotel dekat Universitas Hertfordshire
  • Tidak jauh dari The Galleria dan Hatfield House, Mercure Hatfield Oak menyediakan layanan penatu/dry cleaning, bar, dan ruang konferensi. Restoran di properti ini menyediakan sarapan dan makan malam. Tamu dapat terhubung dengan akses Internet nirkabel gratis.
  • Manfaat tambahan mencakup:
    • Parkir mandiri gratis gratis
    • Sarapan prasmanan (biaya tambahan), stasiun isi daya mobil listrik, dan brankas di resepsionis
    • Ruang rapat, aula perjamuan, dan dispenser air
  • Fitur kamar
  • Semua 85 kamar menawarkan fasilitas seperti WiFi gratis.
  • Fasilitas lain termasuk:
    • Daur ulang, lampu bohlam LED, dan Produk pembersih ramah lingkungan disediakan
    • Kamar mandi dengan Perlengkapan mandi ramah lingkungan dan kombinasi shower/bathtub
    • Televisi layar datar dengan TV satelit
    • Pemanas air untuk kopi/teh, setiap hari, dan meja tulis

Properti serupa

Restoran
The Chequers
Knebworth
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
  • AC
9.2 dari 10, Istimewa, 176 ulasan
Harga sekarang Rp1.678.622
total Rp2.014.346
termasuk pajak & biaya lainnya
26 Jun - 27 Jun
The Chequers
Bandingkan dengan properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Stasiun pengisi daya mobil listrik di properti
  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti

Makanan dan minuman

  • Hari kerja sarapan prasmanan tersedia pukul 06.30 hingga 10.00 dengan biaya: GBP 13,95 per orang
  • 1 bar/lounge
  • 1 restoran

Cocok untuk keluarga

  • Fasilitas laundry

Kenyamanan

  • Brankas di resepsionis
  • Dispenser air
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam

Layanan tamu

  • Layanan laundry/dry cleaning
  • Pembersihan kamar (setiap hari)
  • Penggantian handuk atas permintaan
  • Penggantian seprai (atas permintaan)

Layanan bisnis

  • Ruang konferensi 286 meter persegi
  • Ruang rapat

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Dapat diakses kursi roda (dengan batasan)
  • Jalur kursi roda
  • Lantai atas hanya dapat diakses lewat tangga
  • Lounge dapat diakses kursi roda
  • Pusat bisnis dapat diakses kursi roda
  • Restoran dapat diakses kursi roda

Lainnya

  • 1 gedung
  • 2 lantai
  • Aula banquet
  • Beberapa lampu LED digunakan
  • Dibangun pada tahun 1980
  • Gelas yang dapat digunakan kembali
  • Kebijakan daur ulang limbah
  • Merokok tidak diperbolehkan
  • Offset tahunan dibeli minimal 10% dari jejak karbon
  • Opsi makanan vegan
  • Opsi makanan vegetarian
  • Tersedia pengaduk kopi nonplastik
  • Tersedia sarapan vegetarian
  • Tersedia sedotan minum nonplastik
  • Tidak ada air minum kemasan botol plastik
  • Tidak ada pengaduk kopi plastik
  • Tidak ada sedotan plastik

Fasilitas kamar

Kamar tidur

  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Kamar mandi pribadi
  • Kombinasi shower/bathtub
  • Pengering rambut
  • Perlengkapan mandi gratis

Hiburan

  • TV layar datar dengan saluran satelit

Makanan dan minuman

  • Layanan kamar terbatas
  • Mesin pembuat kopi/teh

Lainnya

  • Daur ulang
  • Lampu LED
  • Meja
  • Perlengkapan mandi ramah lingkungan
  • Produk pembersih ramah lingkungan
  • Setrika/meja setrika atas permintaan
  • Shower hemat air
  • Telepon
  • Tersedia kamar terhubung
  • Tombol hemat energi digunakan

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja
Tersedia check-in tanpa sentuh
Usia check-in minimal - 18

Check-out

Check-out sebelum 11.00
Tersedia check-out tanpa sentuh

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya untuk sarapan prasmanan: sekitar GBP 13.95 per orang

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Kamar bebas bising tidak dapat dijamin
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan tralis jendela
Properti ini menegaskan bahwa mereka mengikuti praktik sanitasi dari panduan ALLSAFE (Accor Hotels).
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Properti ini tidak memiliki lift
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan

Pertanyaan umum

Apakah Mercure Hatfield Oak ramah hewan peliharaan?

Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.

Berapa biaya parkir di Mercure Hatfield Oak?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Mercure Hatfield Oak?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Mercure Hatfield Oak?

Check-out pada pukul 11.00.

Di mana lokasi Mercure Hatfield Oak?

Terletak di tengah-tengah kota Hatfield, hotel ini berjarak 2 km dari Universitas Hertfordshire dan The Galleria. Hatfield House dan Studio Film Elstree juga berada dalam 15 km.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan Mercure Hatfield Oak

7,4

Bagus

7,8

Kebersihan

7,2

Lokasi

7,8

Staf & layanan

7,2

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 100 dari 434 ulasan
Penilaian 8 - Bagus. 179 dari 434 ulasan
Penilaian 6 - Medioker. 87 dari 434 ulasan
Penilaian 4 - Buruk. 42 dari 434 ulasan
Penilaian 2 - Sangat Buruk. 26 dari 434 ulasan

Ulasan

Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Location was good.
Menginap 1 malam pada bulan Agustus 2022
Terverifikasi

10/10 Luar Biasa

Cassandra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Menginap 1 malam pada bulan Februari 2022
Terverifikasi

4/10 Buruk

Emma

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
Menginap 3 malam pada bulan Februari 2020
Terverifikasi

2/10 Sangat Buruk

Jo

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
Menginap 1 malam pada bulan November 2020
Terverifikasi

4/10 Buruk

Jason

Tidak Disukai: Kebersihan, staf & layanan

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Menginap 1 malam pada bulan Oktober 2022
Terverifikasi

4/10 Buruk

Romero

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
Menginap 2 malam pada bulan November 2020
Terverifikasi

8/10 Bagus

James

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Menginap 1 malam pada bulan Desember 2022
Terverifikasi

6/10 Medioker

Gerry

Tidak Disukai: Kondisi & fasilitas properti
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Terverifikasi

4/10 Buruk

Graham

Disukai: Staf & layanan
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Terverifikasi

4/10 Buruk

Peter

Tidak Disukai: Kebersihan
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Menginap 1 malam pada bulan November 2022
Terverifikasi

6/10 Medioker

Steven T

Disukai: Kebersihan, staf & layanan
Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Menginap 4 malam pada bulan Oktober 2022
Terverifikasi

2/10 Sangat Buruk

Peter

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Menginap 1 malam pada bulan Agustus 2022
Terverifikasi

6/10 Medioker

Sara

Disukai: Kebersihan, staf & layanan, fasilitas
Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Menginap 1 malam pada bulan Juli 2022
Terverifikasi

6/10 Medioker

Victoria

Served a purpose but noisy and very impersonal
Menginap 1 malam pada bulan Juli 2022
Terverifikasi

2/10 Sangat Buruk

L

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Menginap 1 malam pada bulan Juni 2022
Terverifikasi

10/10 Luar Biasa

SHYAMALA

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent for the price!
Menginap 1 malam pada bulan Mei 2022
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Menginap 2 malam pada bulan April 2022
Terverifikasi

2/10 Sangat Buruk

David

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Menginap 1 malam pada bulan Maret 2022
Terverifikasi

8/10 Bagus

Maxine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Februari 2022
Terverifikasi

10/10 Luar Biasa

Oyetunde

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Menginap 1 malam pada bulan Februari 2022
Terverifikasi

10/10 Luar Biasa

Shar Younn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room is clean and nice.
Menginap 1 malam pada bulan September 2021
Terverifikasi

4/10 Buruk

David

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
Menginap 1 malam pada bulan September 2021
Terverifikasi

8/10 Bagus

Scott

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.
Menginap 1 malam pada bulan Agustus 2021
Terverifikasi

10/10 Luar Biasa

Carl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasent attentive staff, rooms are large enough and well equipped although a little brightning up would help. Breakfast was adequate and freshly prepared and served with a smile.
Menginap 1 malam pada bulan Juli 2021
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan

Good location & suitable for 1 night

Good location to get to North Mymms Park for a wedding. The stay included a breakfast. Room had a kettle in the room which was nice. Hairdryer in the cupboard and few mirrors which was good. The room did get hot at night as no air conditioning.
Menginap 1 malam pada bulan Juli 2021