Search Hotels with Pool in Hato Abajo

"Great service "

"El sitio precioso una vista bella , los staff muy amabres, El desayuno bueno controlado, en la comida restaurant no buena le doy 2"

"El personal excelente especialmente Carmen en el front desk y Jean en el restaurante. "

"The hotel itself is clean and was fine for two days of stay. It’s located in a very busy area but you don’t hear any outside noise. The refrigerator in the room was not working. Our problem was with checkin. The woman at the front desk was less than pleasant and helpful. We waited for over an hour for our room after check in time to which she eventually informed us she could in fact give our family a readily available room this entire time. It was less than efficient on her part considering she knew we were waiting as we had to continuously ask for updates , the lobby was empty besides two other men waiting. I would say giving priority to a family of 5 should be something to consider. Our first room had a non working A/C unit. They send the engineers to fix it and they were very kind but it couldn’t be fixed. They informed the front desk but it was another 45 mins until they moved our room. We were there for two nights since our flight was cancelled. The gentleman working the front desk , bar area and technicians were incredible at helping and being super kind , we appreciate their help. The pool area is small and has lots of mosquitos at night. "

"Pictures not the same place Everything old"

"Everyone we interacted with was friendly and courteous. Even the "nature view" casitas can still see the ocean, and we loved having our own private pool, although the hotel pool is beautiful, too. The adventure experiences with Jorge were highlights of the trip—we did an ebike tour and learned how to eFoil on the river, neither of which we'd ever done before. The food at the restaurants was fresh and delicious, even though the service was pretty slow. I highly recommend the quick hike down to the beach, where you can crack open a coconut with a rock and drink the water while watching the waves crash along the rocks."