Hato Rey Norte hotel guide. Hyatt Hotels hotel in Hato Rey Norte, San Juan

"Room was beautiful and clean. Fitness center and pools were wonderful. Walked the beach everyday. Wine and food festival was a blast, and loved the outdoor bar!"

"Restaurant Meso was disappointing. My lettuce had small flies, and even after informing the waiter, there was no discount or real resolution. I definitely recommend going outside the hotel for food instead. Otherwise, everything else was great. The hotel is very comfortable, accommodating, and easy to navigate. Ubers are also super convenient."

"Good breakfast. Great to be able to use the laundry room"

"Lobby, Pool and Patio Areas are clean, well maintained. There needs to be more attention to the individual floor common areas. Rooms are were the problems lie, I had to change rooms multiple times due to humidity problems smell of mildew, each room had the same issues, AC System in serious need of service, could see moisture on the walls, floors humid. Air freshener seems to have been sprayed in every room which just made it smell like mildew and air freshener."

"Everything was great but we did no always get our room cleaned. "

"The place is ok. My daughter found rat feces under her pillow after the 2nd night. Loved the balcony and the beach view. I did step on a sea urchin at their beach and injured my foot. They weren't too helpful with that just offered a band aid. It was extremely painful. The pool was amazing. The bar was closed every time I wanted to go. Great location and view but probably wouldn't stay again."

"Super friendly staff! Nice pool and steps to the beach."

"I had a wonderful stay! Alexander and staff were amazing."

"Todo exelente"