Hayes hotel guide. Marriott Hotels & Resorts hotel in Hayes, Virginia

"The hotel is extremely outdated. The lock didn’t work on our door. There were multiple spots where paint was peeling. Multiple sockets didn’t work and were coming off the wall. We were put in smoking room when we payed for non smoking. The people next to us were smoking both cigarettes and marijuana all day which made our room smell disgusting. The AC unit barely worked. The breakfast they provided was just hard bagels and a few muffins. Breakfast was supposed to be served from 7:30-10:00 am we were down there at 8:30am. The women who working were too busy standing around talking instead of doing their job. The male work who ran the deck was the only nice person there. Will never stay here again."

"Clean peaceful "

"Clean, comfy bed! Pool area is nice. Breakfast was great. Overall perfect stay!!"

"The receptionist at checkin was quick and friendly"

"Great stay as always. "

"The unit was a little dated but clean. The beds were comfortable. Quiet space except expect to hear the people above you. Nice check-in and check-out staff . She was super nice and inviting. And continued to check-in with us via text throughout our stay. The second welcome man was not so welcoming and he gave us what he called a “gift”which was a free local magazine. Friends of ours also stayed at the same location. They were offered a return visit at a discount. We were not. We were very happy with our stay."

"The property was very nice. Was there for a tournament so actually spent very little time on site. Would go there again."

"y"

"customer service , check in staff"