Hotel AmericInn di Hazlehurst

"I did not get to stay in the room I paid for. Front desk said the room was unavailable due to a broken bed. So instead of the suite I paid for with a full kitchen, I stayed in a room with two queen beds. I was offered no refund or rate change for the lack of room availability. Just “oh well”. When I got up to the room, there were holes in the walls, the phone didn’t work, the desk chair was ripped and tore up. I saw no staff, no one at the front desk all four days I was there."