Hotel dekat Heelis

"The communication was terrible, we only got the code for the apartment access after we called the owner a few times. Even after he had picked up and said he was sending it, he still didn’t and we had to call him back again. This was all last minute. We had originally booked to stay in the bigger apartment but the owner sent a message on the app to say he had double booked us and were we happy to stay in a smaller apartment with a shared kitchen rather than a private one. We accepted after he...

"Nice accommodation"

"This hotel was clean comfortable bed and large room great breakfast,and free parking."

"It was clean and everyone was friendly."

"問い合わせに全く対応しない"

"Clean, affordable, modern look, breakfast included! I will book again!"

"Most of the staff was friendly and attentive. Breakfast was fine and staff good. Unfortunately restaurant closes a little early and they stop taking orders 15 mins prior. We arrived at the restaurant 25 mins prior to closing and was behind another guest. The manager told us to wait as he would be right back but only came back 10 mins later to tell us that we would need to go eat elsewhere as the restaurant was closing. Very unprofessional and comments were also made by other guests who...

"Friendly and welcoming staff, thoughtful touches and a lovely location with great walks and lots to explore"

"Beautiful bedromms, fantastic location, competitive price and good food and drinks"

"I have stayed in many hotels but this was one of the best. The staff were very friendly and accommodating the hotel rooms here large and nicely decorated. The gardens provided a perfect setting for a late evening drink and winding down after a busy day. Yes there are probably, better hotels out there but for our stay this was a 5 Star event."

"Great staff, Rooms were clean"

"Easy to find and helpful staff when we arrived early . Light flickering in toilet but sorted by staff straight away . Found previous occupants half eaten Chinese takeaway still in the bin in the room which wasn’t great . Reported to reception all very apologetic but should really happen if housekeeping being done throughly . Maybe they just had an off day . Colleague in separate room only had one towel in the room, no bathmat and no hand towel but as a sole occupant she decided not to complain...

"Beautiful accommodation, staff were so friendly and helpful, food was amazing! Highly recommend"

"Everything was excellent"

"Staff were lovely and assisted us well through out entire stay at the hotel."

"The room was beautiful. Bed really comfortable. Staff really friendly. Food excellent."

"Clean and tidy room with very helpful and friendly staff. Food was also tasty - dinner & breakfast. Lovely setting with great walks along the Thames"