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ATLANTIC Hotel Heidelberg

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Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Heidelberg Castle

Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at ATLANTIC Hotel Heidelberg. Take some time to relax at the on-site spa. The on-site restaurant, 15 High, serves dinner. Free in-room WiFi is available to all guests, along with a gym and conference space.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp2.494.369
Rp2.812.654 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Property Registration Number HRB 37106

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is ATLANTIC Hotel Heidelberg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ATLANTIC Hotel Heidelberg?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at ATLANTIC Hotel Heidelberg on 24 May 2026 start from Rp2.494.369, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ATLANTIC Hotel Heidelberg?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at ATLANTIC Hotel Heidelberg?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ATLANTIC Hotel Heidelberg?

Checkout is at 11:00 AM.

Where is ATLANTIC Hotel Heidelberg located?

Located in Bahnstadt, this luxury hotel is within 1 mile (2 km) of Heidelberg Congress Center, Roadside Theater and Körperwelten Museum. Schatzkammer and Neckar Valley-Odenwald Nature Park are also within 1 mile (2 km). Heidelberg Central Station (QHD) and Heidelberg Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 192 out of 281 reviews
Rating 8 - Good. 68 out of 281 reviews
Rating 6 - Okay. 13 out of 281 reviews
Rating 4 - Poor. 8 out of 281 reviews
Rating 2 - Terrible. 0 out of 281 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and well appointed room Good breakfast Friendly staff Car park a bit expensive for an out of town hotel but otherwise fair value for the price
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Wietse

Liked: Cleanliness, amenities, property conditions & facilities
Good room and bed, very good breakfast with a lovely view
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Amazing hotel with a fantastic interior and design, the beds and sleeping couch was so comfortable and the staff where service minded and gave a great 5 star service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arvind

Liked: Cleanliness, amenities, property conditions & facilities
Good location and breakfast is amazing.
Stayed 1 night in May 2025
Verified

8/10 Good

Jean

Very beautiful hotel, the breakfast was amazing but surprised to see small bed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a work trip. The rooms are large, comfortable and well kept. Breakfast at the top floor has a good variety and quality. Only complaint would be the room facing the main station can be quite loud if the window is open.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great location and central with the train station. Very nice accommodations as well.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff. Gym and sauna was great!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal breakfast
Stayed 1 night in Jul 2025
Verified

8/10 Good

JASMINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing in the sauna and steam room after a long day of sightseeing was what we needed. The breakfast buffet was ok but signage for vegan items were lacking. Staff were able to assist me with funding suitable options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern. The rooms were clean and comfortable. The rooftop breakfast area and bar was very nice. I would stay here again if attending a conference at the congress centre.
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was very nice, clean and comfortable, however the service we received due to a double room charge was less than ideal. Not only were we charged twice for the room it was extremely difficult to get a refund. The hotel would
Stayed 1 night in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Overall a very nice hotel - staff made my wife and friend pay city Tax for two nights, two people each. Even though we only stayed one night and I paid the city tax the night before. After a bit of complaining and a couple front desk people refunds were made -- but, it was very sad to see this type of behavior from such a nice facility.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Top Hotel, top Fitnessstudio
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Heidelberg HbF and it is easy to access there. The facility is new and clean !
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kirk Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean and next to train station

I booked this property last minute due to a change of plans and I was impressed at the experience. I was quickly checked into my room. The hotel is very modern and clean. It is conveniently located next to the central train station.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and incredibly good disabled rooms

We needed a handicap room and were very happy with it. The hotel must have used a consultant who uses a wheelchair when they planned the room. Everything was perfect, the size of the room and the bathroom. The grab bars, shower chair, even the wardrobe were dedicated to a seated guest. Great!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg on my own

The ATLANTIC Hotel was exactly what I was looking for! An upscale hotel near the Heidelberg Main Train Station, which had a cafe and an excellent restaurant. I was worried about train noise, but never heard a thing. It was like watching a silent movie. The Local Bus Stop was a few hundred feet from the hotel entrance, behind the tourist information building. The tourist office even sells tickets to Heidelberg Castle and the Funicular to get up and back. Very convenient! Took the bus to the University Plaza and the Funicular was at the end of the street. Decided to take an Uber back to hotel for less than $10. The Atlantic Hotel is basically a 5 star hotel with a 3 star price.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was located next to the train station, the sound proofing was effective. Check-in was a bit odd since reception desk is not on the level of the main entrance (from street). In-room AC didn't seem functional, so we ended up with the window open - listening to the train station sounds anyway.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed me to check in early, but housekeeping kept breaking into the room every hour or two to finish whatever they were doing. Overall very clean and comfortable.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and Convenient

Beautiful hotel! We were very surprised at how nice it is! The room was huge and even had a walk in closet. They provided lovely full bottles of shampoo, conditioner, body soap, lotion etc. I don’t usually like hotel products but these were delightful. They even had robes and slippers. The location is steps away from the train station which was very convenient for traveling by public transportation 100%. There wasn’t a balcony but there were doors that opened like a balcony with a safety wall. It let in lots of fresh air, you just couldn’t walk out. It was also very clean and fresh, beds are comfortable. I would absolutely recommend this hotel.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

serkan

Liked: Amenities
Disliked: Staff & service
The hotel is very good as architecture and in size. Very nice view on top of the Floor. Where you have your breakfast. And the breakfast is also very nice. If you have a car, the parking is very convenient. The rooms are luxurious, but the service is the problem. We arrived in our room after a long day trip and the housekeeping did not clean the room or change the glasses. We have two separate beds and the housekeeping only did one of them. They didn’t change the towels and so on so when I called the reception and asked what happened they said they were short on staff. This is nonsense because the housekeeping was already in the room and they did only the bed and they left. Also, the day we arrived was one of the hottest day and the air conditioning was not working properly so I asked for a technician they didn’t have a technician at that moment. Next day I have asked for the technician again and they said they will go into the room and fix the problem but when I arrived in my room in the afternoon, nothing was fixed so I called the reception again. They said this is how their air conditioning works so they are telling you stories about housekeeping and technician just to postpone you. If its a hot day, the room is hot too. So overall I liked the hotel but did not enjoy the service.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Roy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has potential, the hotel itself was clean, and the location was great. Those were the highlights. Unfortunately, the rest of my experience was a letdown, mostly due to a lack of attention to basic details that really matter during a stay. Check-in was quick and easy, so I was optimistic at first. But once I got to the room, I noticed there were no towels. I had to head back down to request them. Then, when I went to take a shower, I realized there was no body soap either. Since it was late, I waited until the next day to ask for it. I left a note in the room, not realizing that housekeeping isn’t done daily. Since no one came in, the soap wasn’t replenished. Later that evening, I stopped by the front desk again and mentioned it. The young woman at the desk indicated that she’d take care of it, but when I returned hours later, the soap still hadn’t been delivered. I ended up going back down a second time to ask again this time, the gentleman at the desk apologized stating that his coworker probably forgot and handed me the soap and lotion, which also hadn't been in the room. Honestly, if certain amenities are offered, they should be there from the start. As a guest, I shouldn’t have to keep going back and forth to the front desk just to get basic essentials like towels or soap. The hotel has potential, but the lack of attention to these small, important details made the stay feel frustrating and incomplete to say the least.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Excellent staff and hotel.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Handani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the best !!
Stayed 2 nights in May 2026