Search Hotels Near Heights Buffalo Palace Casino, Billings

"Comfy bed."

"Good breakfast with lots of variety. The room was clean and the bed comfortable. I would stay here again."

"It is a 3-star hotel and overall okay for an overnight stay. Our biggest issue was with the noise level in the hallway with guests talking loudly and such - even late at night. "

"Very nice motel with laundry facilities. "

"Great room, really nice staff"

"Staff was wonderful. The place needs updating. The bed definitely needs replacing it was hard to sleep on. "

"The room was nice and clean. Staff was friendly, parking felt safe. Could've gotten a better rate calling directly though."

"Upon arrival, I was informed that my reservation had been cancelled by the hotel because payment had not been received prior to my check in. When I explained to the employee that this reservation was to be paid upon check in at the property, she asked me to show her proof of this condition on Expedia which I did. While Expedia showed my reservation (that I had for weeks) as active, the employe and the manager refused to listen or attempt to understand. They made false statements which included that the manager called me and that Expedia had sent me an email. Neither happened. At no time did the hotel or Expedia call, text or email in an attempt to confirm payment or indicate that there was a problem with my reservation. The only emails I received were from Expedia reminding me about my reservation and then later asking me how my check in went. It was inconceivable that a hotel wouldn’t attempt to contact a customer before canceling their reservation and then not even let them know it was canceled. The hotel breeched the agreement to have the customer pay at the hotel. I was at the hotel trying to check in at 9:30pm with my young daughter for a volleyball tournament during one of the busiest weekends in the city. The hotel gave my room away and offered NOTHING to help me. I showed the employee my Expedia app which showed the booking as current and active. She couldn’t explain it. Both employees were so incompetent, disrespectful and dishonest. Worst hotel experience ever."

"I stayed here, April 24-26, 2026. Immediately upon entering our room, it was 85° and had a terrible smell. The outside temperature was 40°. I immediately turned on the air conditioner to cool the room down. However, where the air was coming out, it was warm. I thought that was odd, so I opened a window. I then had somewhere to go. I let the front desk know on the way out that the vent was blowing warm air, even though I had it on cool.They explained it was a historic building on a boiler system They have to decide whether or not they will choose to have the AC on or the boiler for heat and since it was 40° out that it would have to be on the boiler. Still did not make sense to why the room was 85°. We got back to the hotel around 11 PM. The window was open 4 hours and the room had gone down to 75. The next morning, we got up early and took advantage of the $8 breakfast. It was very, very good, as well as the service. I dropped of my daughter to where she needed to be and came back to the hotel to relax. When I went to use the restroom, there was an odd hole in the wall. See pics. It resembled a mouse hole. It was behind the bathroom door. I showed the front desk, and the lady at the front desk told me there's no way it was a mouse hole but my daughter told me the previous nite there were hard brown things on her bed and she swiped them off. Eventually we did move rooms and the towels were dirty with black hair all over them."