Hell's Kitchen hotel guide. Empire Hotel Group hotel in Hell's Kitchen, New York

"Hotel was in a great location. We got there early and they were accommodating and provided us with the room. Nice stay overall. "

"Breakfast was okay, but I loved the new waffle flavors. The air conditioner didn't really work well, and the room was kind of cramped, but overall, it was a good stay for the price!"

"Spared every expense. What appears to be a very efficient use of space in a great location turns out to be a dirty and exceptionally loud overnight stay. Housekeeping left previous user's washcloth in the shower which inspires confidence that the sheets were actually changed. Worse, every time someone left their hotel room you hear a reverberating CRASH in your room. Wouldn't be bad if this was a hotel targeting business travel, but with half the people i met at 10pm holding handles of liquor on a Sunday night this annoyance continued well into the night. Will not be returning to this chain. "

"Did not have breakfast "

"It was everything I needed it to be. Clean. Convenient. Helpful staff. Excellent location."

"Staff members were helpful. Beddings were good but the place needs TLC. The heater was noisy. We could also hear the noise from the streets and activities within the floor."

"Staff was nice and helpful. The only issue we had with our stay was the elevators. Sometimes you would have to wait for a long period of time."

"Everything was good"

"The place is an absolute joke for what I had to pay for it. Ice machines didn’t work. I had to go up and down floors looking for one that did there’s only two elevators that serviced the place and it has like 30 floors. Would never stay here again."