Hell's Kitchen hotel guide. Extended Stay America hotel in Hell's Kitchen, New York

"First things first, smart idea with allowing you to hold onto my luggage when I arrived in the morning, way before check in time at 3. I also appreciated the fact that you offered to look at my luggage again when I checked out this morning as well. Everyone I interacted with at the hotel was cordial and professional too! Room was clean and nice. The only bad things were totally out of the hotel’s control, such as hearing a lot of noise when I was trying to go to bed (I’m in Manhattan so, that’s a super tough ask anyway) and that the individual running the valet parking operation wasn’t clear about how he did things or had the best communication skills as I showed up there after checking out this morning to pick up my car to find no one to help me without any reasoning, during hours when they’re open to find nobody there and the place locked. I called, texted the phone number provided and even yelled “hello” a few times there, just in case if the individual running the valet parking organization was on the second floor or something like that but I didn’t see him until 15 minutes later as it appeared that he walked back from going to the store. I would’ve appreciated on your website and information available to me that the parking place for your hotel was valet parking instead of self parking. "

"Absolutely a 10/10. Friendly staff that was attentive and assisted us in any way they could. The view was spectacular from our room. The atmosphere was incredible and inviting. We loved our stay and will return in the future."

"excellent"

"Helpful staff and exceptional location"

"People friendly "

"Our stay at The Belvedere was very pleasant. The room was clean, the hotel was centrally located and many area attractions were accessible on foot. The staff was very friendly and pleasant. I would highly recommend this hotel to friends traveling to NY."

"very clean, swift check-in, nice staff, close to everything, safe."

"room was very clean and well thought out, staff was very helpful, breakfast was fantastic"

"Staff were all great. Could not have done more for us. Shampagne on Reception was just wonderful, she treated us so well. We are so thankful and grateful to her. Great Italian restaurant in foyer, and the diner Tick Tock. And discovered The Butcher & Banker in the basement on the last night! Great Speakeasy bar and grill. Great bar man."