Hotel Best Western di Henrietta

"The staff was very nice and helpful. Very friendly people. The outlets in my room didn’t work, except by the sink and by the bed. The outlet in those lamps did not work at all. Also, the microwave in the coffee maker were not plugged in when I looked to see if there was an outlet near them now that coffee maker and microwave was on display like if it was Walmart because I couldn’t use them. However, I move the microwave and plugged it in to the outlet by the bed that was in the wall. Breakfast...

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. "

"Our stay at this hotel was decent, but not amazing. The staff were nice. The hotel itself was not as clean as we had hoped. The floors needed to be vacuumed, and there were some small mold/mildew spots on the walls in our bathroom. The grounds outside looked overgrown and not very well-kept."