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Castello City Hotel

Property class: 4

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Take advantage of a free manager's reception, a rooftop terrace and a coffee shop/cafe at Castello City Hotel. The on-site Greek cuisine restaurant, The 5th floor, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is Rp1.426.552
Rp1.832.358 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a red accent wall.

Double or Twin Room

7.6 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a lamp, a coffee maker, and a view of the city through the window.

Deluxe Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk with a computer, a chair, a sofa, a lamp, and a painting on the wall.

Deluxe Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a bathroom with a sink and shower, and a view of the outside.

Deluxe Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (Family)

A hotel room with two beds, a desk, and a chair. There are lamps on the nightstands, a picture on the wall, and a window with curtains.

Family Room (Family)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi
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About the area

Located in Heraklion, Castello City Hotel is in the business district and near the airport. Heraklion Port and Titakis Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Heraklion Central Market and Dedalou Shopping Street. Travelling with kids? Consider Natural History Museum of Crete, or check out an event or a game at Freedom National Stadium. Visit our Heraklion travel guide
Map
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304

What's nearby

  • A modern building with green accents and large windows, featuring a sign for the Natural History Museum of Crete University.
    Natural History Museum of Crete
    10 min walk - 0.9 km
  • A historic yellow building with a modern glass extension, a street with cars and a motorbike, and a clear blue sky.
    Historical Museum of Crete
    12 min walk - 1.0 km
  • Venetian Walls
    2 min walk - 0.2 km
  • Hania Gate
    2 min walk - 0.2 km
  • Heraklion Town Hall
    14 min walk - 1.2 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    18 min drive

Restaurants

  • IlToto
    20 min walk
  • Café Marina
    3 min drive
  • 1866 Street Coffee Bar
    14 min walk
  • Tiny Rebels
    12 min walk
  • Goody's
    9 min walk

About this property

Castello City Hotel

  • Upscale family-friendly hotel in the business district
  • A free manager's reception, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Castello City Hotel. The on-site Greek cuisine restaurant, The 5th floor, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • A 24-hour front desk, ATM/banking services and luggage storage
    • 1 meeting room, a lift and a front desk safe
  • Room features
  • All 68 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Hypo-allergenic bedding, memory foam beds and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • TVs with digital channels
    • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The 5th floor

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (70 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1039Κ013A0004300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Castello City Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Castello City Hotel?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Castello City Hotel on 20 Sep 2026 start from Rp1.426.552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castello City Hotel?

This property doesn't offer parking.

What time is check-in at Castello City Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Castello City Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 25 (subject to availability).

Does Castello City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Castello City Hotel located?

This family-friendly Heraklion hotel is located near the airport, steps away from Venetian Walls, Hania Gate and Kapetan Mihalis Korakas. Heraklion Port is 1.5 mi (2.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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