Hotel dekat Heritage Sandy Springs

"One of my fav’s to stay"

"Clean"

"The pool was dirty; a glass bottle had been shattered and some got in the pool, but it wasn’t closed. I cleaned up what I could and warned others to not step where the glass shards were located. Our fridge broke and it was replaced, but we had to throw away food. Night staff could not be bothered for anything and treated these issues with disdain. The room smelled horrible and when I mentioned it upon check-in, a member of staff came unannounced and without knocking into the room with just...

"Reception should definitely be better"

"Great customer service and a very clean property"

"Wonderful"

"Free parking"

"I loved that they had an en suite laundry and kitchen."

"Excellent hotel. Lovely front desk services. Room very clean."

"The staff was extremely friendly and helpful. Breakfast wasn’t great. Our room had a spatula that was melted and unusable, I asked for a new one to cook my son breakfast. It took over two hours for house keeping to bring one. All the dishes were put away dirty, I had to rewash everything! I put all the washed dishes in the dish washer to dry and when housekeeping came they just put the pan we cooked bacon in, in the dishwasher and turned it on. They didn’t rinse it or anything before hand. The...

"Clean room"

"Recently chose to stay at this hotel based on the pictures on the website of the outdoor pool. My 10 year old was upset to not get to enjoy the pool, as we found a sign that noted it was "Out Of Service". The location was convenient and easy to get to/from Northside Hospital. Overall, it was a decent stay and even though this hotel was crowded with people attending the World Cup Championship game, I had no other complaints besides not knowing prior to our stay about all amenities not being in...

"This place is so much like home from the staff to the guest. I can rave and rave about how great of a property this is and just my appreciation to them always helping and making my stay a priority. Sad I’m leaving honestly but hopefully something works out and I can come back."

"Room was not updated carpets nasty room is yellow from smoking parking lot is dangerous do not stay here!"

"The hotel is not maintained at all - it smells terribly in the hallways, most of the furniture in the room is broken, there is mold in the bathroom and moldings falling off. There are no shampoo or body wash in the bathroom, only a piece of soap. Furthermore, there is no iron in the room, and the staff refused to allow to borrow one from the reception. I made a mistake of booking this property due to the proximity to my meetings that day, but would not recommend anyone to get anywhere close to...

"Excellent room, comfortable bed, clean and spacious. If the neighbors are noisy at night, call the front desk and they would take care of it."

"I enjoyed my stay overall. The property was clean, well-maintained, and my room had an excellent view of the stadium. I especially want to recognize Valita at the front desk. She made check-in smooth and was incredibly helpful when I needed assistance extending my stay. Gift, another front desk agent, was also outstanding. After I had an issue with room service, he was accommodating, professional, and made sure my concerns were addressed. Both employees provided excellent customer service and...

"Everything was perfect. Staff was very friendly and helpful."