Search Hotels in Heron Bay, Coral Springs

"Didn't get breakfast cuz I slept till 9:30 and it ended at 9:00 but all in all it was an excellent place to stay! Close to the highway with lots of restaurants within walking distance. The young lady who checked us in was fantastic! Very courteous and friendly..we visit the Fort Lauderdale area quite frequently and now we definitely know that from now on we'll be staying there!"

"The rooms are so old. Shower water pressure is so low. Breakfast is included but food is not healthy. Hotel staff are not nice. The mattress is old and worn down. The bathroom floor cracked. The switched me to another room and the shower curtain was smelly. I would never recommend this hotel. And it is so expensive for the service and quality of the rooms. Old carpets. "

"A little noisy for a presidential suite, just know that if you book the presidential suite, they have 2 and they are both on the 2nd floor just over the boardwalk and main street. Fun to people watch, but a little noisy. The room was GREAT! "

"We went for a music festival that was easy access via the hotel tie in. However the check in they asked for $$$ for check in that differed by the hour if you wanted to get into your room earlier. The festival started at noon! Also the hotel is nice, but needs upgrades for the price. "

"Rooms were clean and spacious. You’re right across the street from Fort Lauderdale Beach. The property has a pool, billiards, and air hockey. You can rent beach chairs for $5 for the entire day. Definitely staying again when I come back to FL."

"The staff was rude. They don’t have a good set up with a bar. I thought the property was very clean, but they can have better staff"

"Everything was just right"

"The pool area was nice however there were never two chairs open together. We had a lovely patio area and hung out there. The bathroom could definitely use an upgrade. The dispensers didn’t work. The tub felt slippery. There was a coffee maker with tiny pods. A small fridge and no microwave. Food was ok. I never return food. My eggs could’ve been cooked another minute. We ordered breakfast sandwiches one morning and he said, let me know if they’re too burnt and I’ll make you another. After waiting 20 min we were not sending them back and we ate them. But, we really should’ve sent them back. Wait staff and was great! "

"First and foremost, the hotel is in very poor condition and is no longer what it was a year ago. Although the pool has a heater, it is not turned on unless specifically requested. Additionally, the pool filter is not properly maintained, and when this is brought to the attention of the front desk, the response makes it feel as though guests are inconveniencing the staff by asking for basic service. The customer service is extremely disappointing, particularly at the front desk. In contrast, the best service was provided in the cafeteria by Mr. Raul Sanchez, who was exceptionally kind and professional. It is unfortunate that individuals like him are not in leadership positions within the hotel. The hotel does not have a restaurant and only offers breakfast in the morning. There are no options available even to purchase basic items such as bottled water. The rooms are in unacceptable condition—unclean and poorly maintained. For example, the hairdryer was visibly dirty, with accumulated hair residue, which is completely unacceptable given the way the hotel is advertised on Expedia. Furthermore, the two blonde front desk staff members demonstrated a clear lack of professionalism and ethical conduct. Overall, I am extremely disappointed with the treatment received and would not recommend this hotel. "