Hotel dengan Kolam Renang di Heswall

"A lovely property with tasteful decor. All the staff are very pleasant. Palm Court restaurant was really nice, and the gym and swim facilities were good. The Sunday carvery is excellent and complimentary products in the room a nice touch. Not a lot of seating in the bar if wanting drinks only, most of it is for eating. Similarly, car parking is at a premium with a wedding on. Changing rooms are quite small, and could do with a spin machine for drying trunks (many have these now)."

"Where do I start we got to the hotel on the first night go to the room to find there was no bedding for the kids we got charged for breakfast the next day for the kids the staff are useless the pool was closed by 7pm even tho is stated it was open till 9pm all the carpets in the hall way were taped down or ripped up the place is a joke for the price we paid"

"The hotel is nice. The hotel pub is the same. And the staff is polite. The coffee machine DID NOT WORK in the room. You couldn’t even put the mug (from the hotel room not my personal one) to pour coffee in it because it is too big. In the room there are no sockets. I wanted to charge my laptop and other devices, I didn’t have where. There are two “sockets” on one side and the other of the bed STRICTLY for phone cables. Meaning you insert the cable directly. That’s it. In the end I discovered the...

"First impressions in walking into the hotel were superb, modern, bright & clean with really helpful & pleasant staff. The bar & food were also really good, excellent food & service with drinks very reasonably priced. However the room was very dated & not that clean, certainly needs a refresh, & this was a canal side balcony room on the fifth floor with a jacuzzi bath. The balcony itself was dirty, with loose flags & large cobwebs not somewhere that nice to sit out on & this was middle of...

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"Overall a nice hotel highlighted by Bri on reception and many other helpful and friendly staff. Their was no TV remote (should have been checked I think by house staff) however the staff did all they could to find another and sort the problem. Our family room had lots of space and everything was clean. Breakfaat was good as were the facilities of pool, sauna, jacuzzi. Our only change would be not to have dogs staying; one dog howled for a good while at 7.30 am on the sunday: I think guests had...

"We couldn’t come because my wife was sick if possible can we reschedule"

"Refurbished and clean. Great attitude from staff and all at a good price. Food was delicious at dinner"