Hotel dekat High Cross House

"Very nicely situated in a quiet village area 3miles from the town centre. Large car park at the rear and easy access to a bus service outside. Clean pub and rooms of a reasonable quality. Staff very helpful and accommodating. Well priced."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Convenient, clean room, and nice people."

"Fan in room was faulty and not usable. We were informed it would be replaced within an hour it was not. Room incredibly hot due to weather - unable to cool it. Basic hotel but was clean"

"The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain...

"Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking"

"Good room for the price"

"Bathrooms need a revamp. Looking outdated and tired"

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Pleasant stay. Breakfast could be better"

"The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge."

"Rooms attached to a pub. The pubs very nice with really good food options. The staff were first rate and the room was surprisingly quiet. We stayed for three nights going to the races at Redcar and the sea side."

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Love staying at hotel 🏨 could do with some up dating. This is our 3rd time Will definitely coming back x"

"We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."

"Great overnight , staff extremely helpful , John was very attentive."

"Ours was a last minute booking and the staff were very helpful and accommodating even with our dog"