Chalets in Himachal Pradesh

"Yes"

"All was great. "

"Hot tub jacuzzi was awesome experience in the snowing weather !! Fabulous Pool could be warmer - food needs more variety for veggies "

"We just returned home from a 16 night stay in northern India. we stayed in this hotel 2 nights. The breakfast was one of the best, special shout out to the chef making omelettes, it was the best I had all trip! The staff really made my parents feel special as they were celebrating their 50th anniversary. The hotel seemed very popular with retired Brits, make of that what you will! The room style was classic. The bathrooms were very small - no where to put any toiletries. Beds were comfy. The spa was great. "

"Excellent stay, Friendly staff . Breakfast is awesome "

"Clean room, newer building, excellent staff, good WiFi, good food. Excellent duty manager Akash. We were greeted with their cultural hat and scarf. He made sure we were taken good care. We were sent off with great care as well. A must stay hotel in Shimla. "

"Rooms are spacious, clean and well furnished with every necessity that you might need during your stay.Mountain view rooms are road facing rooms, not much to view. "

"Good place"

"We have spent over 78,000 rupees for 4 rooms and once I booked the rooms the hotel contacted me and asked me what we needed for my mums accessibility needs. We have even emailed the hotel prior to ask for either a raised accessible toilet seat / commode. I was told that they had wall mounted toilets whilst I was already on the way to the hotel and had set off on a 7 hour journey when they contacted me whilst I had no wifi. I sent pictures of the toilet seat that was required for my disabled mother. Once we arrived at the hotel they said they could not accommodate this. They asked for a further INR 21,500 for an accessible room that didn’t have the height of the toilet seat that my mother required in the emails prior to my stay. I only booked this hotel as it was advertised as being wheelchair accessible and disability friendly. Ishant the front desk member of staff said he could provide a commode for a total of 5500 rupees which is around £50 gbp sterling. This I find disgusting when we expressed our needs as soon as the 4 rooms had been booked. Firstly as if another disabled customer visited this hotel next week how would they then assist this disabled customer with the same disability if they have no interest in keeping a raised toilet seat / commode on the hotel grounds. Secondly when I asked to speak to a manager for the front of house office this was refused. We were told to visit the restaurant to spend time there whilst they were trying to sort out the toilet seat c"